Charlotte

I moved back to Amsterdam after 8 months of living in Barcelona, all my belongings are in the luggage that @vueling lost 3 weeks ago. @Consumentenbond What can victims of organisations like these do to get back their belongings? Please help.

@vueling you have not responded to the DM and your helpdesk refuses to help me. Please respond

@vueling lost my luggage more than two weeks ago. Still no news or information at all. I hope they are on it. I am starting to lose patience. Everything I own is in there. They say they are looking but I am starting to lose trust. I was on flight VY8021 from BCN to AMS on 31/07.

Another day without my luggage that @vueling lost. In my last post they asked for my mobile phone number which I sent to them yesterday already and no response. How can I get back what is mine?

@vueling @MishaTeaches They are not going to respond either when you dm them your mobile phone number

@MishaTeaches Hello, Misha. Please, could you provide the case number via private message? Regards. twitter.com/messages/compo…

@vuelingcare I sent you a dm with my mobile number

@vuelingcare I have seen zero evidence of that. I am happy to stop this conversation in public and to work with you on resolution. But I need evidence of you wanting a resolution. @vueling

@vuelingcare Your processes push me in circles and your people don’t care about this situation. The only response I have received from @vueling is now because you forced me to put my situation on a public platform. And the only response you give here is also: ‘we are working on your problem’.

@vuelingcare @vueling

@vuelingcare sent

@aviapartnerF @AviapartnerExec

@vueling Have been checking update everyday for 15 days already. Nothing. When I click on ‘make a claim’ on your website I get referred to a chatbot that does not give me the actual option to make a claim, just leads me back. That is false leading. I want back what is mine. @vueling

Tish never saw you coming RT @justinbieber: Make sure to watch me have a little fun on #RepeatAfterMe

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