Gamma Support

Access is now resolved.

We are continuing to investigate login issue with the Gamma Portal. A further update will be provided by 13:00 or sooner should more information become available.

We’re aware of issues logging into the Gamma Portal. Our engineers are investigating the issue as a priority. A further update will be provided by 12:00 or sooner should more information become available.

@nickbrandon Hi Nick, thanks for your message. We are currently investigating this and will post an update on Twitter before 12:00 today

@GammaSvcSupport the portal is down

After investigation and restoration, we are now seeing the portal work as normal. We appreciate your patience at this time.

We are currently aware of an issue affecting access to the Gamma portal. For further updates, please visit our status pages by following the below link: apps.gamma.co.uk/service-status…

@KagsyToo Hi @KagsyToo - we had no downtime on the Portal today. Please reach out to our teams if you still require assistance with anything.

@GammaSvcSupport is your portal down please?

Now resolved. Portal is available to access again.

We are currently aware of an issue affecting access to the Gamma portal. For further updates please visit our status pages by following the below link: gammagroup.co/support/

@JamesTLowe @wearegamma @Gamma_Business Hi James - thanks for your message. We have updates published on our Gamma Portal. Please feel free to DM us with details if you need support.

@wearegamma @GammaSvcSupport @Gamma_Business Hi Gamma - is Horizon having problems?

@tecworkuk Hi Nicholas - thanks for your message. We have updates published on our Gamma Portal. Please send us a DM if you require further info.

@GammaSvcSupport there is a problem with your SIP - we have several customers with issues this morning

@simplelighting_ Hi there, we have sent you a DM :)

@GammaSvcSupport our connection has gone down, CH45 post code Any planned works or are you aware of this?

@Sarahlou47 Hi Sarah, can you send us a DM with some details and we will reach out. Thanks.

@GammaSvcSupport is Gamma Inbound down? It’s throwing up internal errors and changing all the times I’m putting into the divert

@RyanMitsonDWT Hello Ryan, can you DM us some details and we will see how we can assist.

@GammaSvcSupport Having terrible problems with our Leased Line provided by you, our ISP keep passing the buck but Horizon call quality and general internet is very unstable

@scoopz Hi Neil. Thanks for your message. Can you please DM us your details so we can arrange support from the most appropriate team.

err @GammaSvcSupport what is going on with your SIP trunk SBCs? They’re dropping calls, not passing through DTMF and your online dealer support are passing the buck.

This incident is now resolved and the notice has been closed down. The Gamma Portal is also back up and available. Thank you for your patience.

We have an open incident on our Service Status Page. For updates please follow this link: apps.gamma.co.uk/service-status… Please note the Gamma Portal is currently down for routine maintenance.

@Gamma_Business @VivaHolidaysUK @VivaHolidaysUK can you DM us? We will arrange for someone to contact you.

@Gamma_Business is there an issue with the softphones we cant dial out

@DannyJSmith Hello Dan, there are currently no open incidents on our Service Status Pages. If you are having any issues then please DM us and we will endeavour to put you in touch with someone who can assist.

@GammaSvcSupport any issues you want to update the end users on??

@intavoice We have an open incident and have updated our Service Status Pages. Gamma Partners please browse to the Service Status Page in Help and Support on the Portal, or use the Service Status Widget on the Home Page. Gamma Direct customers, please see gamma.co.uk/support/servic…

@GammaSvcSupport looks like the inbound portal is down. Please can you advise? Thank you.