Retain

#Productivity shouldn't be a bad word, but it still makes everyone cringe to talk about. We're reframing the conversation by helping you define and measure #salesproductivity to help everyone live their best work/life balance. Read it here: retain.ai/stop-sweeping-…

What can #GenerativeAI teach you about #salesproductivity and workflow? We're glad you asked! We show you what's possible in our newest blog: retain.ai/generative-ai-…

Worried about #salesproductivity? Maybe it's time to rethink your roster. Our CEO, @ericchernoff, challenges enterprises to add #customersales to build relationships and avoid missing revenue opportunities. Read more in his newest blog: retain.ai/customer-sales…

Most of today's work is done in the browser. But most #customerexperience data is measured in apps. Find out why you need browser-based #workflowintelligence in our newest ebook! Available here: retain.ai/the-future-of-…

In our latest blog post, we offer guidance on how #reporting & data can make your #operations more efficient. We discuss how: 1) #Data collection needs to be automatic 2) Next steps should be obvious 3) Reports should evolve with your enterprise retain.ai/2022/12/08/are…

Download our #eBook "5 ways to help your customer teams drive #revenue during a recession" & learn to: 1) Optimize moments of value 2) Automate processes 3) Operationalize your playbooks 4) Build a tech stack to simplify #workflow 5) Foster collaboration retain.ai/2022/12/06/the…

@CXCreator Great link, Dennis. @greenbergbrian's nailed it, saying: “You should also be thinking about how your business can leverage AI to create a better customer experience with less effort..."

Is automation helping you understand changing audience trends better? AI tech is trained to understand what influences customers to engage with a specific element and will automate the publishing process. cmswire.com/customer-exper… #customerexperience #customersuccess #cx

@billcush LOL, your math adds up. There is, in fact, a non-zero chance of no customer churn. Of course, we think that with a platform like ours the chance of some churn is closer to zero than without us. Just sayin' 😉

A 1% risk of churn is not a reason to tell sales they shouldn't sell to that customer. Hot take: 100% of customers have a non-zero chance of churning. #customersuccess

Download our eBook "5 Ways to Help Your Customer Teams Drive Revenue During a Recession." In it you will learn how to: • Identify & optimize processes. • Evaluate & build a tech stack to serve your goals. • Build a collaborative organizational culture. retain.ai/2022/11/30/new…

We believe the best uses of #AI and #workflow #automation are when the technologies empower people, adding to their skills and abilities. Over on our blog, we talk about how AI and automation should empower, not replace your team. retain.ai/2022/12/01/aut…

@aschwags3 Congrats to you and the team on some truly remarkable growth and rev. per employee! #KeepGoing

We just crossed $6,000,000 in ARR. 100% bootstrapped. Only 5 US full-time employees. 21 months after launch. Here are my top 11 learnings on growing a startup 👇🧵

Today in the Retain blog, we invite you to learn more about #WorkflowIntelligence. We define what it is, and how it works to help your customer-facing teams perform to their potential and simplify your business operations. retain.ai/2022/11/29/wha…

"The right solutions will identify what’s already working so that teams are only changing the things that don’t work." In a recent blog post, our team offers three foundational steps to solving for the struggles of your #DigitalTransformation efforts. retain.ai/2022/11/20/dig…

Hear! Hear!

@robbiebax Well said, Robbie. We are big fans of doing more of what works—in outfits and tech.

As anyone who’s ever cleaned out a closet knows, you can find and enjoy what you want more readily if you get rid of what you don’t need anymore. #subscription #membership #strategy #customersuccess #pricing

More is not always more. Keep this in mind as you grow your subscription offering. [thread 🧵]

@Jonathan_aufray, you're right, but if we may add something to your statement, "Listen to your customers *and the data*, rather than the so-called experts." 😉

@awachatvaibhav What he said!

You can improve your efficiency and better serve your customers by automating key tasks for customer success. #automation #customersuccess

"The way you collect #data matters just as much as the data you collect." Over at the Retain site, we discuss the danger of activity #metrics, building efficient #growth strategies, & creating a single metric your entire team can work towards. retain.ai/2022/11/17/the…

@churnzero Nice work on this study, really. Great data and insights. Well done.

Does your #CustomerSuccess team have veto power over sales? More than one-third of CS teams can block a new customer if they're a bad fit, according to new research. Get your copy of the 2022 Customer Success Leadership Study at okt.to/Dgd0ke.

@LiuLindberg This ^^^ 100%. Companies and teams like ours are focused on #AI to *support* people. Not *replace* them. And to date, this is one of the best comments we’ve read on the subject. Great share!

Will #ArtificialIntelligence replace #accountants or will accountants that use #AI replace those that don’t?