Trishaala Chengappa

48 posts

Trishaala Chengappa

Trishaala Chengappa

@Trishaala

Passionate about Product Management, Customer Centric Dev. & providing stellar Customer Experience. Loves Travelling, Food & Art. Not afraid to try new things!

The Netherlands Entrou em Haziran 2009
100 Seguindo32 Seguidores
Trishaala Chengappa retweetou
Jason ✨👾SaaStr.Ai✨ Lemkin
Don't let ego get in the way of a good business decision Your partners owe you nothing. No matter how hard you worked for them. Your unhappy customers owe you nothing. No matter how long the pilot, etc. VCs that ghosted you owe you nothing. Just focus on winning.
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Nick Mehta
Nick Mehta@nrmehta·
I believe in the future. I know that one day, we'll have self-driving cars, miraculous medical cures and maybe even teleportation. And I'm pretty sure that even then, the tech support solution to fixing issues will be "have you tried restarting it?"
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Jason ✨👾SaaStr.Ai✨ Lemkin
Secret to 150%+ net revenue retention: Do QBR (Quarterly Business Reviews) with all your customers Ask them what other problems you can >solve< for them Solve them, for real 150%+ net revenue retention then happens, like magic
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Trishaala Chengappa
Trishaala Chengappa@Trishaala·
Find out more at Monetize! 2019 Amsterdam.
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Jared Spool
Jared Spool@jmspool·
Outsourcing your user research is like outsourcing your vacation. It gets the job done, but it’s unlikely to have the desired effects.
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Jeanne Bliss
Jeanne Bliss@JeanneBliss·
There are 2 dimensions to a "Make Mom Proud" organization—one is deliberateness and the other one is leadership bravery. I explain how to incorporate these behaviors into your #CX journey in my interview with @CustomerGauge #CustExp #Leadership buff.ly/2Mm7M3o
Jeanne Bliss tweet media
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Sarah Frazier
Sarah Frazier@srhfrazier·
Days are counting down to #monetize2018! Have you grabbed your seat?
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NPS Benchmarks
NPS Benchmarks@npsbenchmarks·
Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.
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brntpotato
brntpotato@brntbeer·
Love hearing about @CustomerGauge at the #hackersandfounders meetup in Amsterdam. proper NPS measurement and customer success!
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Follow @BlackDuck_SW
Follow @BlackDuck_SW@SWIntegrity·
We look at customer feedback, from Black Duck FLIGHT 2017, our recent Net Promoter Score survey and other sources, to help us build a better Black Duck product roadmap. #BDSFLIGHT2017 #NPS #customerfeedback
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