Xbox Ambassador Oracle

@_true_realist_ @XboxSupport @Xbox_Amb_Teagan @Xbox @XboxAmbassadors You're welcome! Cheers and happy gaming!

@XboxAmbOracle @XboxSupport @Xbox_Amb_Teagan @Xbox @XboxAmbassadors Thank you so much

@XboxSupport @Xbox_Amb_Teagan @Xbox @XboxAmbassadors I've got this with my xbox one. Are these codes region free? I'm from India, on the back it says made in Singapore. Very confused

@YoZelthe @XboxSupport Thanks, same to you!

@XboxAmbOracle @XboxSupport Much appreciated, you have a nice evening/morning (depending on where you are

@XboxSupport PLEASE! Fix the xbox app, I can't change my custom gamer picture because it keeps giving me and everyone I know an error saying that "Cannot upload at this time. Please try again later" and it's been that way for months now I just want to change my custom gamer pic😤

@YoZelthe @XboxSupport You're welcome! Cheers and happy gaming!

@XboxAmbOracle @XboxSupport Thanks for the link, I appreciate it

@deruko97 @XboxSupport @bonn_wolf (3/3) Also, if your friend does need to contact an Xbox billing specialist for direct support with their account, the best place to do so is at the main Xbox Support contact page: beta.support.xbox.com/contact-us

@XboxSupport My friend @bonn_wolf was wanting to play Overwatch but it says something that’s along with refund or purchase was canceled. Help!

@deruko97 @XboxSupport @bonn_wolf (2/3) Additionally, your friend might want to review their payment options to make sure the information is up to date as purchasing issues can arise if the information here is inaccurate. account.microsoft.com/billing/paymen…

@deruko97 @XboxSupport @bonn_wolf (1/3) Hi, while Xbox billing agents don't use the Twitter account, I'll try to leave some helpful links here. Your friend might want to review their purchase history at the following link: account.microsoft.com/billing/orders/

@jrainis @XboxSupport (4/4) If the issue remains unresolved at that point, you might need advanced troubleshooting, and I would visit the official Xbox Support contact site for this. beta.support.xbox.com/contact-us

@XboxSupport I have a gold account with an up to date subscription but when logged into my Xbox one it's restricting me from certain features I should be able to access. How can I get someone on the phone to resolve this? It's been like this for over 24 hours.

@jrainis @XboxSupport (3/4) If that doesn't fix the issue, try removing and re-adding your profile to the console- note that you'll need to know your account's email and password in order to do this. beta.support.xbox.com/help/account-p… /1

@jrainis @XboxSupport (2/4) If that looks correct, I'd try a physical power cycle of your console if you've not yet tried doing so. support.xbox.com/help/hardware-…

@jrainis @XboxSupport (1/4) Hi, sorry to hear that's happening. I have a few suggestions to try here- first, verify on your Services and Subscriptions page that the Gold subscription is showing up as expected. account.microsoft.com/services/

@TheBatKnight_16 @XboxSupport If you cancel Game Pass and don't own the game in question otherwise, you'd get an error message when attempting to launch the game saying that you'd need to own the game in order to play it.

@XboxSupport if you download a game from game pass and decide to cancel it. Will you keep the downloaded games?

@kekeboui @XboxSupport Hi, custom gamerpic uploads are temporarily disabled for all users due to increased demand for Xbox services and increased moderation challenges due to worldwide events. Unfortunately, there's currently no announcement regarding when the feature will be reinstated. /1

@Scottlagan @XboxSupport Hi, this is likely due to a service outage currently affecting a number of users. You can monitor the status of the issue and/or request a notification when the issue is resolved at the following link: beta.support.xbox.com/xbox-live-stat…

@XboxSupport it's not letting me play most multiplayer games now

@Robert_F35 @XboxSupport Hi, sorry to say that GTAV left the Game Pass library a week or two ago when RDR2 entered. Games leaving Game Pass are typically featured in the "Leaving Soon" section of the Game Pass app on console and mobile, and this section is typically updated every two weeks. /1

@XboxSupport i just re subcribed for a month on game pass ultimate and i cant start up gta v without the do you own prompt

@bryce27691851 @Microsoft @XboxSupport Hi, while the adjustment to turn off custom gamerpic uploads is a temporary measure, unfortunately there is currently no announcement regarding when the feature will be reactivated.

@Microsoft @XboxSupport y’all ever gonna fix the personalized profile picture? you can’t have your own profile pic.

@zito01 @XboxSupport Hi, I'm thinking this is related to a current service outage affecting a number of users. To check the status of the issue and/or request a notification when the issue has been resolved, you can visit the following link: beta.support.xbox.com/xbox-live-stat… /1

@XboxSupport hello! Just seeking help. Not sure if there is an issue with the Xbox app but everyone seems to be appear offline. Unable to start a party because the app may be down. Any ideas how to fix it?

@EdYagami95 @XboxSupport (2/2) If that doesn't resolve the issue, I'd recommend contacting Microsoft Rewards' customer service directly for assistance. You can do so here: support.microsoft.com/supportrequest…

@EdYagami95 @XboxSupport (1/2) Hi, sorry to hear that's happening. If these are daily/weekly/monthly quests, make sure you have turned in the quests on either the Game Pass area on your console or the Game Pass app on a mobile device.