Deck

43 posts

Deck

Deck

@_getdeck

The Unified User Feedback Platform for Fast-Moving Product Teams

San Francisco, CA Entrou em Kasım 2025
3 Seguindo20 Seguidores
Deck retweetou
Matt Teixeira
Matt Teixeira@matt_teeixeira·
Releasing a Segments feature at @_getdeck that filters your customer feedback based on your pre-defined customer segments. It literally touched every part of the application: > Database > Backend logic > Every integration > Frontend > Every piece of user insight But at the same time, it's arguably the most important feature we ever shipped
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Deck retweetou
Matt Teixeira
Matt Teixeira@matt_teeixeira·
Ok seriously look at the times we're living in: 1. I have an idea, 2. I fire up Claude Code, 3. I start dictating what I want with @WisprFlow , 4. I ship 3 hours later, 5. I get feedback that goes into @_getdeck 6. I iterate on based on that 24 hours after I had the idea, I'm already shipping a v2. Is this the best time to be alive or what?
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Deck retweetou
Matt Teixeira
Matt Teixeira@matt_teeixeira·
Documentations are for agents these days. At @_getdeck , there is a Github action that runs whenever there is a PR from staging to production. This action goes over all the new code about to be shipped and adds both to the internal and external documentation. The docs in Deck are therefore nearly 100% AI-generated. And it's very trustworthy because it's coming from the source of truth: the code. There is no making up. What's there is the reality. Docs link in 🧵 if you want to check it out
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Deck@_getdeck·
New marketing website alert! We redesigned our marketing website to add some craft and features being added to the app over the past few months. Hope you like it!
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Deck@_getdeck·
Velocity, Velocity, Velocity
Matt Teixeira@matt_teeixeira

A @_getdeck customer reports a bug at 12:24PM. I apologize for the poor experience and say it’ll be fixed asap. At 12:36, 12 minutes later, I tell the customer the bug is fixed. When I initially replied to the customer apologizing, I thought to mention “It’ll be fixed by tomorrow”. Then I thought: tomorrow? That’s 24 hours away. No way in hell. Focus on the customer and keep shipping 🚀

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Deck
Deck@_getdeck·
Deck never stops listening to their users!
Matt Teixeira@matt_teeixeira

@_getdeck is getting better by the day. Supporting every integration and every possible way to get feedback from your customer. Some recent features: > MCP Server - talk to Deck through AI clients > CSV uploads - bring in any feedback > NPS-specific view - Deck auto-detects NPS data and delivers to you in a single, action-oriented view Reach out if you're looking to build better product for your customer and want some free credits

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Deck@_getdeck·
Claude Sonnet 4.6 is already live at Deck! All syntheses using Claude Sonnet 4.5 are now using Claude Sonnet 4.6. Claude Sonnet 4.6 is a hybrid reasoning model, and it delivers both near-instant responses and extended thinking within the same model. That means if Sonnet notices ambiguity in your user feedback for any reason, it may take more time than it otherwise would have to make sure the best feedback quality is achieved.
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Deck
Deck@_getdeck·
Big little wins at Deck recently: - The app is faster: average page loads dropped from 1.1s to 0.5s 🚀 - Insights can be part of many themes. Example, if an Insight says "The onboarding process was very streamlined, but I couldn't understand the value proposition really well up until that point." This insight will now belong to the "Onboarding" and "Value Proposition" themes and will appear in both pages. Before, only one theme was possible.
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Deck retweetou
Matt Teixeira
Matt Teixeira@matt_teeixeira·
I literally just created the @_getdeck MCP and it works so well. I love this thing.
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Deck retweetou
Matt Teixeira
Matt Teixeira@matt_teeixeira·
I prohibited myself this morning from shipping features until I reached out to some customers. But this tweet counts 👇 Use @_getdeck if you have a bunch of scattered user feedback everywhere: user interviews, surveys, CRM, CS tickets, and more. We'll synthesize and organize it neatly for you so you can share with your team, make fast decisions, and solve real customer problems. Best part: there's even an MCP server now so you can "chat with your data". Now, back to building.
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Deck@_getdeck·
First Deck Update in 2026: Synthesized weekly feedback in Slack! No more spending hours having to create affinity maps and synthesizing insights. Deck does it automatically every week and sends to your Slack channel of choice, along with links to each new insight.
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Deck@_getdeck·
Follow-up Insights can now be created in Deck! Deck's Agents now can attach multiple quotes to an insight for when your user says multiple things about the same topic. Before: one quote only per insight, causing multiple insights created about the same theme and context is scattered among different insights. Now: several quotes per insight, meaning all the context about the user's feedback is stored in one.
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Deck@_getdeck·
At Deck, organizations can select the region their data will be hosted! During onboarding, select between North America, Europe, and Australia.
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Deck@_getdeck·
You can now receive all newly created insights in Slack every day! 1. Enable the Slack integration in Deck, 2. Add Deck Bot to your workspace and to the channel you'd like to receive the insights in, 3. All insights created by Deck's Agents on the last 24 hours from your raw data such as user interviews will appear in your Slack inbox 📥
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Deck@_getdeck·
Learn more about Deck's Private Beta here 👉 getdeck.io
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Deck@_getdeck·
Nice security update: you can now create and log in with passkeys 🔑
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