Avis Car Rental

Hi. We are sorry to hear your experience with us has been less than positive. I apologize for the issues you are having with your profile number. We can assist more in a private message. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. Please send us your profile/wizard # as well. --Bridget

@Avis your customer service is terrible. I sent an email to profile.updates@avisbudget.com and it comes back undeliverable. I am a member of the Avis Presidents Club and I can't rent a car because of problems I cannot correct. I called customer service three times and they can't help either.

@krispietreets We apologize for the additional charge applied when returning to a different location. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

Flight cancellations forced me to return my rental to a different airport with @Avis, resulting in additional $132 in fees. Despite being a President’s Club member and having no alternative, reimbursement was denied. Disappointing experience.

@krispietreets We apologize for the additional billing you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

Hi. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. Please also send the wizard number/profile number that you are having issues with.-Bridget

Hello, I'm sorry to hear about the unexpected charges. To help me investigate this for you, please send us a private message, and provide your reservation/rental agreement number, the name of the renter, your relationship to the renter (if applicable), and the email address used for the rental. -Will

@Avis Hello. I just made a reservation for April 11 using my points. After clicking confirm, I was billed the full amount without my points being taken into consideration.

@JujuUncut We apologize for the cleaning fee charge you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Avis I’m extremely disappointed. I was charged a $450 cleaning fee despite returning the vehicle clean and in excellent condition. I have not been provided any photos or evidence to justify this charge. Please address this immediately or I will escalate further.

@snm_gdk @selcukjk @SixtCar We apologize for the inconvenience you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@selcukjk @Avis @SixtCar Bu arada dip not @Avis Saraybosna Havalimanı pişmanlıktır. Kaba saba abuk subuk insanlar.

Yarın Portekiz’e gideceğim, konaklama rezervasyonunu Booking’ten yaptım. Booking bana konaklama adresine gitmem için ücretsiz taksi ayarlamış, şu noktaya gelin sizi karşılayacağız diyor. Türkiye’de Booking yasak neden çünkü Turizmci, Turizm bakanımız var.

@petenewboy72 We apologize for the wait time you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Avis Manchester airport total chaos - what’s the point of being presidents club member when no service and 45 min queue

@AnneF0203 @T7TradeLabs We apologize for the mechanical issues and the inconvenience you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Avis We rented a car from you & the ENTIRE system failed! Brakes, door locks, gearbox, you name it! You left us stranded with young kids for HOURS in a blizzard. But good for you for preaching safe driving. I’m glad you’re concerned about weather conditions now👍🏼 @T7TradeLabs

This winter, you’ve got two options: drive under 45 mph or learn how to handle a spin-out. We actually recommend both. ❄️ #SafetyFirst #WinterDriving #SafeDriving #DrivingTips #DriverSafety

Hello Alan, we apologize that you were charged a late fee when you were not late returning the car. We have reported this issue, so hopefully it will not happen again. We have sent your case to our Billing team to remove the late fee, and once the charge is removed, we will email you a corrected receipt. ~Susan

@Avis My agreement # was 438082433 This happens all the time. The only difference is that I get a print out when I check out and I make them remove it at the time this time. I did not get a print out. I received it by email. I think I’m gonna have to switch to Enterprise Avis doesn’t c

@Avis So disappointed every time I rent for Avis I get an extra charge on my bill and then I have to call and I have to fight and they have to credit me.@Avis is this done purposely should I be using another rental car company?

Hello Alan, we apologize that you did not get a print out of your rental contract, so you could verify the charges. We see that you spoke to a Customer Service voice agent, and they have sent your case to our Billing team to correct. You will get a corrected receipt once the billing is corrected. ~Susan

Hello We are sorry to hear that you feel this way about us. Please DM us your rental or reservation number, as well as the name on the rental and email address, and we will look into this for you. Please also tell us what happened to make you feel this way. Please be sure to attach the details of your complaint and case#108852 to the reply as well. Thanks Blake

@sirsimonearle @Avis Just read the dreadful Reviews on Trustpilot. Avis should be ashamed of themselves. They don't deserve any business.

@Avis yet another abysmal experience here in South Africa. Brian Choi, as ceo you should be ashamed of this treatment of a Presidents Club for life member. I copy you in on emails to Remesala and Masixole the local leaders here is SA but none of you bother to contact me.

@beetleshore We apologize for the inconvenience you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

Avis South Africa @Avis. The worst car rental company ever experienced. Dreadful Reviews. Disinterested staff. Fraudulent practices. Cons & Scams. Overchargeing. Trumped up damage claims. Questionable paperwork. Deposits not refunded. Uncommunicative. Do Not Use.

Hello, I apologize for the issues you've encountered. We'd be happy to address your concerns with you directly. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -Nat

@Avis 31 days later i haven’t received my car rental deposit.

@rabie_soha73774 @FatnaAyman Please DM/PM your reservation number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@FatnaAyman @Avis hi we are hiring a car in Melbourne Florida group F can you let me know what the holding deposit will be please. Thank you

@rabie_soha73774 @lamiaaturky75 Please DM/PM your reservation number, name on the rental, relationship to the renter, and email address for further review. ~SD

@lamiaaturky75 @Avis hi we are hiring a car in Melbourne Florida group F can you let me know what the holding deposit will be please. Thank you

@rabie_soha73774 @manamenohh Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, and email address for further review. ~SD

@manamenohh @Avis hi we are hiring a car in Melbourne Florida group F can you let me know what the holding deposit will be please. Thank you

@rabie_soha73774 @manamenohh Please DM/PM your reservation number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@rabie_soha73774 @Habiba_Shoukry Please DM/PM your reservation number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Habiba_Shoukry @Avis hi we are hiring a car in Melbourne Florida group F can you let me know what the holding deposit will be please. Thank you