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@GoogleIndia @madebygoogle I need help with my Pixel 7 repair case (Case ID: 8-8490000040195).
I raised a repair request for a swollen battery on Feb 13. Before shipping the device, I recorded a video clearly showing the display working perfectly.
When the phone reached the service centre on Feb 21, the repair request was suddenly updated with a display issue, which I never had. I contacted Google Support and shared the video of the device before shipping. The issue was escalated with a promised update in 24–48 hours — it has now been over 5 days with no resolution.
Meanwhile, the service centre is pressuring me to approve the changed repair or they will return the phone unrepaired by March 1.
Pixel 7 battery removal requires display removal, which can itself damage the screen.
I’m only asking for a fair resolution based on the phone’s condition before repair.
@Pmkphotoworks @GyanTherapy @yabhishekhd @stufflistings please help 🙏
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