FCMB

One idea sparks a vision, but it takes a collective force to bring it to life. With shared strength, determination, and the will to succeed, we push boundaries, create opportunities, and make things happen. Because alone, we strive, but together, we thrive; stronger, bolder, and unstoppable! #ThePowerofTheGroup

@Defi_HOD Hello @Defi_HOD, we are concerned about your complaint. Please know that we take complaints like this very seriously. Kindly check your DM , a response has been provided for further clarification. ~WL

@MyFCMB @fcmb_help how come there is no security in your app. Through your bank they debit 1, 150,000. 00 @paga they are using your app to scam peoples money.

@Defi_HOD Hello @Defi_HOD, we are concerned about your complaint. Please know that we take complaints like this very seriously. Kindly check your DM , a response has been provided for further clarification. ~WL

@paga what is happening, who is Elijah Godwin Onazi your customer has scam us 1, 150,000.00 from @MyFCMB @fcmb_help APP

@Defi_HOD Hello @Defi_HOD, we are concerned about your complaint. Please know that we take complaints like this very seriously. Kindly check your DM , a response has been provided for further clarification. ~WL

@MyFCMB @fcmb_help people is scamming from your app using @paga

Hello @faradayezeh1, please know that the message is a routine inactivity alert sent to check in on our esteemed customers and encourage account activity. It is simply to remind you to log in to the app and carry out a small transaction where necessary so your account remains active and secure. ~GO

Una put any money for am way I no go login hmm @MyFCMB

@StoneMartin___ Hello @StoneMartin___, we are sorry to read about this. Please reach out to us via DM for further assistance with your complaint. ~GO

@MyFCMB Open an account that I can't link nin on your app

Paid today, prepared for tomorrow. Download our mobile app to open an account. #FCMB #MyBankandI

@casmir_jac48577 💜💜💜

@MyFCMB Okay that's nice 👍 I will download it immediately 🙂

So if I download the FCMB Mobile App Una go teach me smart money habits 🤔?

@OdogwuOfSouth Hello @OdogwuOfSouth, apologies for the inconvenience. For resolution of complaint, please send us a direct message @fcmb_help to enable us assist. Thank you. ~AA

@cenbank @moniepointng @MyFCMB My ₦80k deposit via FCMB POS last Friday to Moniepoint account (Freedom Mamzum Binfa) has not reflected. FCMB has been unresponsive so far. Kindly assist. #CBNConsumerProtection

@Flashy_Vickie Hello @Flashy_Vickie, we are concerned about your complaint. Could you please reach out to us via DM with a screenshot of the error message so we can look into this and assist appropriately. ~GO

@MyFCMB @MyFCMB kindly fix this issue with balance on your mobile app, there was no single update notification from you guys at all. And there’s no new update on iPhone so kindly do something about it

Open an FCMB Business Account today and enjoy 6 months of FREE banking. Focus on growing your business while we take care of the rest. Open your account in minutes: on.fcmb.com/SMEAccount #FCMBFreebanking #Freebanking #FCMB

@Lollybix Hello @Lollybix, we are concerned about your complaint. Please reach out to us via DM to enable us to assist you appropriately. ~AA

@MyFCMB @MyFCMB why is my daily limit decrease to 10k to 15k, for the pass 5days have been having issue on that, even yesterday that I want to do 10k transaction is telling me have exceed my daily limit and of which have never done any transaction

@UMKyari Hello @UMKyari, we understand your concern. Kindly note that salaries can only be credited once the funds are received by the bank from the paying organisation. As soon as this is done, accounts will be credited accordingly. ~GO

@MyFCMB and and delaying FG workers/customers salaries. 5&6

@zizzydex Hello @zizzydex, we are sorry to read about this. Kindly check your DM, a response has been provided for resolution. ~GO

@MyFCMB @fcmb_help @MyFCMB my app isn't opening . Whats going on.

One idea sparks a vision, but it takes a collective force to bring it to life. With shared strength, determination, and the will to succeed, we push boundaries, create opportunities, and make things happen. Because alone, we strive, but together, we thrive; stronger, bolder, and unstoppable! #ThePowerofTheGroup

@Olukosi_RM Hello @Olukosi_RM, kindly be informed that a response has been provided via DM. ~GO

@MyFCMB @fcmb_help Check your Dms Thanks

Hello @tubisholabomi, we are sorry to read about this. Please know that reversals made in error or duplicate credits may be adjusted after a review. However, we’ll need to check the specific details of your transaction to give you a clear explanation. Please send us a DM with your account details and the transaction information so we can investigate this promptly and assist you. ~GO

@MyFCMB Fcmb debit my acct for a failed transaction n I got the reversal back after 5-7 working days bck in 2024. Only for me to see debit in 2026 dat am nt supposed to get my money bck in 2024 dats fraud

@ikechukwuconfi8 Hi @ikechukwuconfi8, we apologize for the inconvenience. Please send to a DM @fcmb_help with the details of the transaction so we can look into this for you. ~ AA

@MyFCMB Fcmb please refund me back my money na please I made a transaction and it was showing transaction failed but fcmb bank debited me I have file a complaints but still no response please na

@officialgracebo Hello @officialgracebo, we apologise for the disruption earlier and understand how you feel. The mobile app issue has now been resolved, and services are fully restored. Please try your transaction again, and feel free to send us a DM if you need any assistance. ~GO

@MyFCMB @fcmb_help please what’s going on with your network, i can’t access the mobile app

@Chinwe_Ikee Hello @Chinwe_Ikee, we apologise for the disruption earlier and understand how you feel. The mobile app issue has now been resolved, and services are fully restored. Please try your transaction again, and feel free to send us a DM if you need any assistance. ~GO

@MyFCMB FCMB is doing everything possible to join the top 5 useless banks in Nigeria when it comes to the mobile banking app. You will be buying goods thinking you hv money in ur bank account to transfer without knowing ur app won't even log in talk more of doing the transaction.

@Chinwe_Ikee Hello @Chinwe_Ikee, we apologise for the disruption earlier and understand how you feel. The mobile app issue has now been resolved, and services are fully restored. Please try your transaction again, and feel free to send us a DM if you need any assistance. ~GO

@MyFCMB Stupid banks will just wake up and off their network, e no go better for una I swear, stupid bank, making ppl looks stupīd when trying to do transactions...

@AustinMuyiwa Hello @AustinMuyiwa, please know that we have sent you a DM; kindly check your inbox or message requests. If you’re still unable to find it, please send us a DM so we can assist you promptly. ~GO

@MyFCMB There is no response in my DM, please. I waited this long to provide the feedback hoping all day that your response will drop in. This your failure is negatively affecting me

@MyFCMB good day. Since after updating your App on Play store as advised by you, accessing it has been very difficult as it about 95% of the time would fail to open. Sadly no notice has been issued on this. Kindly advice.

@ColpoCEO Hello @ColpoCEO, please know that we are here to assist. Kindly reach out to us via DM for further clarification and assistance on this. ~GO

@MyFCMB Make Una no stress me ooo, cuz Una no go give me better solution

So I sent N80k wrongly to someone’s Opay. Unfortunately, that number wasn’t reachable via WhatsApp/mobile. I had to send like N83 5 times with narrations putting my phone number for the person to reach out to me. Hopefully it works 😞