FCMB Help

Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet? Whatever it is, you don't have to visit the bank to lodge the complaint.

@Splendid962 Hello @Splendid962, we apologize for all inconveniences. Please provide us with the following to enable us to investigate your complaint: Your account number 30 Digit Session ID or Global ID of the transaction" Amount Transaction date

@fcmb_help I made a transfer from my Opay to my Fcmb I didn’t receive it and is completed I texted your other Chanel I sent the id everything I’m still not updated yet

Today, we honor the brave men and women who have served our nation and given their today for our tomorrow. Their courage and dedication will never be forgotten. #FCMB #MyBankandI #ArmedForcesRemembranceDay

@bantabaygroup Hello @bantabaygroup, we apologize for the inconvenience. Please provide us with your account details and a detailed information of your complaint if this is a loan that was disbursed with deductions

@fcmb_help again fcmb has subtracted parts of the money sent me to pay for my wife's hospital bills ... I requested 120, 000 but I was given 100,000 but fcmb removed 7naira + to leave balance of 99.993.97 ... The last time I received some money too money was also deducted

@UrateAlan Hello, how may we assist you?

@MyFCMB @fcmb_help how on earth will you charged me 200naira for one time 100k transaction?

@Splendid962 Hello, how may we assist you?

@MyFCMB @MyFCMB @fcmb_help

@Ojmike46669 Hello, we apologise for the inconvenience caused. Please confirm the branch visited for further assistance, regards.

@PoojaMedia @fcmb_help @MyFCMB please unsuspend my account, after 5days of upgrade you're still yet to unsuspend my account.

The ref didn't affect the game. He saw the ball more than his AR? Everyone was confused while he blew.

@3Dinitiall Thank you for reaching out, @3Dinitiall. Kindly advise the FCMB account holder to send us a DM with their account details and the transaction information so we can urgently review the debits of ₦49,877 and ₦4,987 and provide the appropriate explanation. -GO

@fcmb_help Bank name :FCMB Account number: 8762115010 Justice Emeana Izunna pleased rectify it ASAP

In using ATMs for your banking transactions, you may sometimes encounter challenges – cash gets stuck in the machine, your card is withheld or simply does not work well etc.

@ifebebbi Apologies for any inconvenience. However, please note that transaction is still within the space of settlement which is 24 working hours. Please revert to us if no value is received/ reversed after close of Business. Thank you.

@fazemodz_ Hi @fazemodz_, please check your DM and revert, thank you. ~AB.

@fcmb_help @greygingerv @MyFCMB please do check your dm

@fcmb_help deliver my transactions or reverse them. Don't play this stupid game today

@JeliliSunmonu Hello @JeliliSunmonu, we apologize for the delay and inconvenience caused. Please send us a DM for further engagement, thank you. ~AB.

@fcmb_help I need my FCMB Mobile App to be reactivated and I have sent all the details the premium banking requested.What is causing this delay? Please FCMB,reactivate my mobile app. Thanks

@Northerner0 Hello @Northerner0, please refer to the DM and revert, thank you. ~AB.

@fcmb_help kindly check your DM

@smostry Hello @smostry, please share a DM with us in order to enable us assist you as earlier shared, thank you. ~AB.

@fcmb_help I want to add the limit of my transaction.

@MyFCMB @fcmb_help please I need help.

@micheltroy1313 Could you confirm if this has been resolved?

@MyFCMB please I need a quick response regarding my money which is yet to be reversed . I sent message and no response yet

@traceyykee @traceyykee, we empathise with you on this report. Please send us a DM via @fcmb_help for resolution on your complaint, thank you. ~AB.

Please reverse my money @MyFCMB It's been 10 working days now and I have still not seen the reversal. I think I've been patient enough even when I went to the bank. @fcmb_help please reverse my money

@Ola26910960 @Ola26910960, please check your DM and respond as we await your feedback, thank you. ~AB.

$1000 a month, anywhere in the world. The only thing missing? Your boarding pass. Grab your free FCMB Virtual Naira Mastercard today on the Mobile App before Aug 31, 2025. T&Cs apply. #FCMB #MyBankandI #InternationalTransactions #FreeMastercard

@kunbi_couture_ Apologies for any inconvenience. Please share account number, thank you.

@fcmb_help Check your DM @fcmb_help

Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet? Whatever it is, you don't have to visit the bank to lodge the complaint.

@Onyi38003720 Apologies for any inconvenience. However, please note that transaction is still within the space of settlement which is 24 working hours. Please revert to us if no value is received/ reversed after the stipulated time. Thank you.

@fcmb_help please check you Dm

@Prettythadimpl1 Apologies for any inconvenience. However, please note that transaction is still within the space of settlement which is 24 working hours , this means you can only raise your complaint after this period. Thank you.

@fcmb_help @MyFCMB I sent you a direct message but haven't gotten a response from you yet. Kindly refund me for a failed transaction I was debited for. Thank you.

@EminenceTca Please note that your complaint has been raised for investigation and feedback will be shared upon response. Thank you.

@fcmb_help see dm pls