ROBERT PROW

@DarthEmiras @StagecoachWScot Yeah,the X19 hasn't ever been brilliant but could at least be accurately tracked until recently. Unfortunately the only worse service I've experienced is the First Glasgow 19,that's a whole other shitshow tbh. I've given up and bought a car,had to,or be fired basically.

@prow_robert @StagecoachWScot The service has never been that great in all the years I've lived up here. I'm seriously toying with getting the regular 19 into work. It might take longer but considering I have to get up insanely early to ensure that I can get an X19 that gets me in on time I wouldn't lose out.

@StagecoachWScot Could you please explain what is going on with the X19 Service heading towards the QEU Hospital this morning? 30 mins I waited on it to get into Glasgow City Centre and nothing to be seen! The timetable for this bus truly is the greatest work of fiction ever!

@StagecoachWScot @DarthEmiras Think that you'll probably find that for most of your passengers on this particular route X19 the main "factor" affecting the service is the sellout to West Coast Motors,just a thought.

@DarthEmiras Hello, In terms of vehicle type, decisions around single or double deck buses are based on a number of factors such as demand, vehicle availability, and route requirements. -Dee

@StagecoachWScot Thanks for the reply,not very helpful though as this has been ongoing for weeks and the service is worse than it's ever been. A shame as many people rely on this service for hospital transport,any timeframe for working on it to be resolved?.

@prow_robert Hi Robert, We’re currently experiencing technical issues with live tracking on the X19 service. Buses won’t appear in real time on the app, and digital display screens at stops will not show live updates. Please be assured we’re working to resolve this as quickly as possible.

@StagecoachWScot Hi,any news as to when,or if the live tracking of the X19 service will be operational again?,service down the pan since West Coast Motors became involved with this route tbh.

@andydrama1 @GlasgowTripper @ScotRail @mcgillswest @FirstinGlasgow @SPTcorporate @betterbuses As no one seems to be capable of understanding your question,for some reason,I'll give it a go. The two services you mention are run by two entirely different operators and there's no interoperability between the two. Short answer is therefore no,you can't.

@GlasgowTripper @ScotRail @mcgillswest @FirstinGlasgow @SPTcorporate @betterbuses No I want to know if you can use your SPT Subway card on the Bus as a form of payment card?

hi do you know if you can use a smart card for subway or scotrail as a top up card for bus travel ? @Scotrail @mcgillswest @FirstinGlasgow @SPTcorporate @betterbuses

@FirstinGlasgow @MJHannahs11 Could you be any more dismissive of your abysmal service?,this reply is typical of Firsts attitude to their customers,disgraceful.

@FirstinGlasgow twice this week the first number 6 bus from EK to Glasgow was late again. People missing connecting buses and trains. This ain’t good enough and the 05:40 from the town centre towards Glasgow should start earlier. Poor service. #firstbusfail

@FirstinGlasgow Well done First Glasgow,it's taken 2 days to post a revised 19 timetable,you know the one that started 24/09. Better late than never,just like your buses really.

@inquisitor111 @FirstinGlasgow Yes,it is. Probably made a mistake and theres no alteration to the 19,dont expect anybody at First knows,or cares. Given that the 19 in particular turns up at random times,when it turns up at all that is,the timetables of little relevance really,as for the app,dont go there.

@FirstinGlasgow @prow_robert Hi. That's still The old timetable unfortunately.

@FirstinGlasgow Strange then that the 19 is on the list of altered services if theres no alteration.Thanks for trying to help. I will resort to the usual method of travelling with First Glasgow,if a bus turns up on time great,if not start walking.

@inquisitor111 @FirstinGlasgow First Glasgow have been asked about this since they announced the changes,nothing resolved as yet. The worst bus operator in Scotland with total disregard and contempt for their customers. Tired of the utter incompetence really,little choice though unfortunately for many people.

@prow_robert @FirstinGlasgow You're welcome. Yes it's disappointing to see it hasn't appeared yet although it may be very minor changes. The staff on here will likely have fed back to FirGlasgow that it's still missing from website.

@FirstinGlasgow Any update on the forthcoming 19 timetable yet?,it's due to start 24/09 and still not available. Surely you can't still be finalising details at this stage,whats happening with this?.

@inquisitor111 @FirstinGlasgow Thanks very much for that,usual First Glasgow customer service standard,as expected sadly.

@prow_robert @FirstinGlasgow Hi. The new 19 timetable is available on The Traveline Scotland website below in The meantime.. travelinescotland.com/lts/#/timetabl…

@IcelandFoods Thanks.

@prow_robert Hi Robert, alternatively you can call the team on 0800 328 0800 or send us an email using the contact form on our help page. Thanks - Pete

@IcelandFoods Hi,just wondering if your Daily Bakery products are meant to be fresh or frozen on delivery,as I've had both. Delivered with todays date 1/9/23 handwritten scribbled,is this a use by,best before date or what?.Not happy as price marked £0.75 and changed £1.25.

@IcelandFoods Can't seem to DM for some reason,anyway information is as per tweet,would appreciate an answer,thanks.

@prow_robert Hi Robert, I am sorry to hear this. Please send us a DM so we can look into this for you. Thanks - Pete

This was Easterhouse shopping centre branch order no:257039046.