upGrad Support

@krishnaamishra9 Hello Krishna, We request you to please share your registered email id with us via DM so we can look into this in detail and assist you accordingly. Thank you

@TeamUnacademy @unacademy @gauravmunjal @upGrad_edu i am going to file legal complain against you no one from your company is responding everything is your fault but due to this my time is wasting your whole company is Fraud and gonna take sirius action against you

@deepakjgoswami Hello Deepak, We request you to please share your registered email id with us via DM So we can look into this in detail and assist you accordingly. Thank you

@upGrad_edu I am tired of sending emails to support team and no one is calling back or there is no appropriate option available to deregister the pre-reserved seat opted for one of the course. Although i am not going to get enrolled with course and course is not going to start for me, then why do you still want to keep pre-reserve seat fees? Was it non refundable? If yes why was it not communicated to me

@ShahShah135966 Hi Shrey, We regret the inconvenience caused. We tried reaching you on a call today, but were unable to connect. Our team has shared which documents were incorrectly uploaded by you. Kindly refer the same and help us with correct documents. Thank you

@RonnieScrewvala @RonnieScrewvala Sir, your support team is not assisting me properly. They are delaying the process, and the loan is still active, which is affecting my CIBIL score. Please instruct your team to close it as soon as possible. @aajtak @ndtvindia @ABPNews @upGrad_edu

Dear @RonnieScrewvala Sir Please cancel my upGrad admission and refund ₹25,000. I have not attended any classes and requested cancellation before the batch start (5 March), but support is not helping. Also cancel the loan to avoid deductions. @aajtak @IndiaToday @ndtv @ABPNews

@ShahShah135966 Hello Shrey, We understand your concern and we request you to please write to us at refunds@upgrad,com for further assistance with the request. Thank you

@RonnieScrewvala I am facing serious stress due to this situation. I requested cancellation before the batch started and have not attended any classes, yet my admission and loan are still active. My father is hospitalized and my family is already under financial pressure.

@ShahShah135966 Hello Shrey, We understand your concern and we request you to please write to us at refunds@upgrad,com for further assistance with the request. Thank you

@tahercs1 Dear Taher, We regret the inconvenience caused, We request you to kindly share your registered email via DM and our team will get in touch with you. We appreciate your patience and understanding.

Doing DBA from GGU through UpGrad has unfortunately been a deeply disappointing experience. Responsiveness & support before registration were completely different. After paying full fee ~₹12 lakhs, engagement has drastically declined. Extremely disheartening. @upGrad_edu

@Shivam27760908 Hello Shivam, We kindly request you to reach out to us at techsupport@upgrad.com for further assistance regarding your concern. Thank you.

@upGrad_edu Your resume builder is not working. I tried a different browser also

@Rachit21Mishra Hi Rachit, Kindly note the amount paid to upGrad i.e. Rs. 48,000 has been refunded to you without any deduction and UTR details are already shared with you. Kindly note any deduction happened at the third party credit facilitator's end, needs to be checked with them for clarity.

🚨 SCAM ALERT: Do NOT trust @upGrad_edu. They sold me a fake course, held my money hostage for 3 months, and tried to force me to sign a gag order (NDA) just to return my stolen money. I’m exposing their entire operation. Thread below. 🧵👇 @RonnieScrewvala @EduMinOfIndia

@Anshukakkar16 ✨ Congratulations Anshu successfully completing the Generative AI Foundations course! We’re delighted to have been a part of your learning journey and can’t wait to see you apply these skills ahead. 🙌

Great News!🎓 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft! Explore similar courses at @upGrad_edu #Microsoft #upGrad #aagekisoch certificates.upgrad.com/c59015a4-41e6-…

@aashish_g1 Hello Ashish, we understand your concern and sincerely regret the inconvenience caused. The matter has been forwarded to the relevant team for priority review, and they will connect with you soon with an update. Thank you.

@upGrad_support ganshika1805@gmail.com. we were promised for public university application for Germany but now Upgrad is not processing it

@upGrad_edu I feel cheated as my daughter was promised for public university and now they are only applying for private university for Germany.

@VippasanaS Hello Vippasana, thank you for sharing the details. We understand your concern and have forwarded it to the relevant team for review. They will connect with you soon with an update.

@upGrad_support shindevippasana@gmail.com

@TrueTech00 As per our records, our team has responded within the standard response TAT. We had also offered both an in-person and a Teams meeting to address your concerns in detail, which were declined from your end. Kindly refer our response, to get more clarity.

Your student support isn't responding to my email or phone calls. Can't you see that? And every time you use this useless statement: “For any further assistance, please feel free to write to us at studentsupport@upgrad.com.” Such a shameless company. India is falling behind because of companies like @upGrad_edu.

This message is to @upGrad_edu. They are trying hard to not refund my money. But I have all the evidence against them to fight legally. @upGrad_edu has wasted my entire academic year and now I demand for Compansation too.

@birju_tati We would like to inform you that proper counselling was done & all the program related information was provided via the offer letter. You have also consumed online program however you were not able to secure loan for on campus phase. This solely depends on your credit score.

@upGrad_support @earlysalar53892 Nothing was shared transparently. It's just fake promises, misleading, misrepresentation of facts shared during counseling If everything had been properly disclosed beforehand, I would have never got into the @upGradscam @upGrad_edu,@scam @WeAreTouro, and @earlysalar53892.

@upGrad_edu is fake University they have nothing to do with abroad studies, they are just looting student's money, I'm sharing it in public awareness, please don't enroll in upgrad's any courses and @WeAreTouro university is fake University, they are ruining student's career.

@birju_tati We would like to clarify that refund decisions are governed by defined policy terms, including timelines such as pre-cohort or post-cohort status, and applicable program conditions. Without full context of another learner’s case, it would not be accurate to draw comparisons.

@shnsaxena Hi Sachin, We regret the inconvenience caused. However as per the undertaking you acknowledged on 16th Dec '25, it clearly states you can utilize the credit amount within 6 months of program completion. We recommend you to refer to the same for better clarity. Thank you!

@birju_tati Hello Birju, We would like to inform you that our team has already shared a detailed response with you via email. For any further clarification, please write to us at studentsupport@upgrad.com.

@TrueTech00 Hello Nayan, We would like to inform you that our team has been continuously in touch with you regarding this matter. For any further assistance, please feel free to write to us at studentsupport@upgrad.com.

@upGrad_support Stop this nonsense, I've been hearing it from you for more than 3 months. Every student should know your reality.

@sisodiasahil9 Hello Sahil, We regret the inconvenience caused. Our team has already responded to you via email and is currently awaiting confirmation from the University’s end. Please note that we have also forwarded your concern to the relevant team for review and they will connect with you.

@upGrad_edu @upgradabroad , I took admission through upGrad Abroad for IUBH,Germany(Student ID: 42309754) and I was cheated and misguided by your sales team and IU. And now, I am trying to reach your support team from last 1 week and no one is responding after multiple tickets