AMD Care

@mythicintrovert Hi. Please start a forum thread to get support with your issue. community.amd.com/thread/196211

@AMDCare I have been unable to update my drivers ever since upgrading from a 7970 to an RX580. I was using up-to-date drivers on the 7970, but once I made the switch, my display hangs and freezes for a few seconds. I've tried doing clean driver installs, but it doesn't help.

@fukmailonphones Hi. Sorry, you are required to run the tool to verify the product before you can claim the code.

@justjoddat Hi. The codes are provided by the place of purchase which you then enter onto the AMD Rewards site.

@GingerWellyton Hi. Please start a forum thread to get support with your issue. community.amd.com/thread/196211

@gary_thomas94 Hi. Please start a forum thread to get support with your issue. community.amd.com/thread/196210

@AMDCare hi I have an issue installing drivers, when ever I try to install them it will crash my PC and I have to do a system restore to use it again, even after a fresh windows install. I am using an r9 390x

@boredgamelad Hi. Please follow me so i can send you a DM.

@AMDCare How do I get some direct support on installing Radeon Software successfully? Your email support is not helpful.

@ConradAndersen Hi. This is issue is under investigation.

@AMDCare Please take a look at the 19.2.* drivers multiple people are seeing crashes in WoW, which are not there with the 18.3.* drivers. reddit.com/r/Amd/comments…

@Sollus_TV Hi. Please submit a support ticket at AMD Rewards. amdrewards.com/support

@AMDCare I’ve contacted you guys twice for issues with a promo code I got with a purchase of a 2700x. It’s been over a month since my first attempt? What’s up with this?

@MadBruRSA Hi. Please submit a support ticket at AMD Rewards. amdrewards.com/support

@Vokii Please submit a bug report at amd.com/report. Thank you.

@NextbitFan Hi. Please submit a support ticket at AMD Rewards. amdrewards.com/support

@AMDCare I redeemed a code to get The Division 2 in amdrewards.com, but it didn't aks me to log in with my uplay account. Is this normal?

@Vhxye Hi. Please submit a support ticket at AMD Rewards. amdrewards.com/support

@ghostygaming32 Yes.

@AMDCare It's that the same for X version

@AMDCare Hi AMD, Can non x ryzen cpu still be overclock with better heatsink?

@cbirticus @AMD @AMD_UK @AMDGaming Hi. Please submit a support ticket at amd rewards. amdrewards.com/support

@misslunabae_ @AMD_UK Hi. Please use this form to request an RMA: amd.com/en/support/kb/…

@wwwwawannnn We use the Microsoft in the box driver. If you would like help to debug your issue, please post on our support forums and include the relevant information. community.amd.com/thread/196211

Hey @AMDCare ! Why NEVER AMD SATA driver for AM4 chipset? I've searched it on your AM4 chipset driver! Standard AHCI driver provided from Windows installation is too old and seems handle hdd too slow.

@LocoZaze Hi. Please contact the manufacturer of the graphics card to see if they can help with warranty.

@AMDCare hey I have an old reference to 290 that is well past it's RMA date. The thing is crashing in anything 3D. It's my only card and I love it to bits. Anything you lovely souls can do about it?

@Ultimate895 Please contact the manufacturer of the graphics card for support.

@AMDCare how to flash bios on vega 56 when it haves 3 of them silent standard and overclock modes ?

@aboode1997 @AMDCustomerCare Hi. Please contact Newegg to check if you are eligible for a coupon code.

@AMDCare @AMDCustomerCare I ordered a rx 570 from newegg recently, and was disappointed that there was no coupon code from my new graphics card???