Phemex Support

@JaseMark1 @jack_Phemex Kindly note only Erc 20 as of now.

@jack_Phemex Can I deposit BSC20 USDT in your exchange?

@ds12494 @Phemex_official @jack_Phemex Keep it rolling!

@llll963 @Phemex_official @jack_Phemex @joinClubhouse You can scan the download code on the top of the site.

@Phemex_official @jack_Phemex @joinClubhouse How do I get this app for Android

@jack_Phemex is on @joinClubhouse! We will share some useful trading knowledge over there! So go and follow him now! We will make a lucky draw among the first 500 followers of Jack on Clubhouse and gift up to 1000USD worth of prizes including trading bonuses and our merch!

@LiFeV16 @jack_Phemex @joinClubhouse Thanks for your advise, because it's totally different crypto, it can't be swapped directly.

@jack_Phemex @joinClubhouse Please, we cannot change from the usd account wallet to the btc trade account wallet without going through the btc spot wallet?

@CHIEFDEADLY2 @Phemex_official @jack_Phemex Can you please send all information to live chat support, we will help to verify.

We have many new videos on our YouTube! Make sure to check them all out if you want to learn more about crypto! youtube.com/watch?v=BGfjOz…

@CHIEFDEADLY2 @Phemex_official @jack_Phemex Please send a request to support@phemex.com or live chat, the agent will assist you.

@DavidAraizaVal @Phemex_official @jack_Phemex Dear David, We were able to check the placement of the trade and the IP address on the placement of the trade. Kindly check the email we've sent to you. If there's any more questions please let know by email.

@Phemex_support @Phemex_official @jack_Phemex juanpablo@entropycapital.mx @jack_Phemex @Phemex_official @Phemex_support

@Phemex_official got liquidated from a trade i didn’t took, mail support wont give me an answer.

@DavidAraizaVal @Phemex_official @jack_Phemex Dear David, We were able to check the placement of the trade and the IP address on the placement of the trade. Kindly check the email we've sent to you. If there's any more questions please let know by email.

@Phemex_support @Phemex_official @jack_Phemex Wow more than 12 days without response @jack_Phemex @Phemex_official @Phemex_support

@DavidAraizaVal @Phemex_official we have not received any email from this mail address, please make sure you send it to our support email if you wish your matter to be looked it. support@phemex.com

@Phemex_support @Phemex_official juanpablo@entropycapital.mxp

@ruyck_mireille @jack_Phemex We have emailed you, kindly check your mailbox. Thanks

@jack_Phemex @Phemex_support Thank you. Will someone contact me and when?

@im_k_v @jack_Phemex @Phemex_official @scottmelker You should be replied to already, please check your mailbox.

@jack_Phemex @Phemex_official @scottmelker I did reach out to them last night, still waiting to hear back.

@crypto_blok @njsareen @jack_Phemex @Phemex_official @nebraskangooner @scottmelker This is on spot trade. it only affected user who were placing order at the time

@njsareen @jack_Phemex @Phemex_official @nebraskangooner @scottmelker Does that triggers all stops? and then they would refund only those who's "positions were affected and they asked for refund"? what about others who will not ask?

@njsareen @jack_Phemex @Phemex_official @nebraskangooner @scottmelker Any valid loss will be reimbursed by Phemex. Please let us know either by support@phemex.com or reaching us directly from the main page

@lilmoneymontoya @CastilloTrading Users affected will be compensated based on their trade. Keep in mind this is spot trade so liquidation does not exist

@CastilloTrading quick liquidation on behalf of the exchange youre welcome

Crazy $ETH wick on Phemex

@stockmart_ @Phemex_official phemex.com/announcements/… Please refer to our announcement, if you had any loss please email support@phemex.com with much details as possible so we can see what actions we will take on next

Going to go to sleep and hope my entire account isnt gone after the @Phemex_official yfi shenanigans. This is crazy

@nuggets0wisdom @stockmart_ @Phemex_official phemex.com/announcements/… Please refer to our announcement. If your position was affected please provide as much as details and submit it to support@phemex.com

@stockmart_ @Phemex_official @Phemex_support Yeah wtf I had stops in place as well. Yfi isn’t responding at all on the app for me

@Phemex_official @Phemex_support your platform has wrecked my portfolio. No ability to close yfi position has me beyond liquidation

@Crypto_Earl Did you get a reply clarifying the issue for you? Please make sure to submit it to support@phemex.com if you wish for us to investigate the affected trade again.

@Mayer_Jona @Phemex_official This issue should be addressed now, thank you for letting us now. Please contact us through our live chat support if you experience anything similar in the future

@Crypto_Earl We are truly sorry about the issue you experienced, we would hate to see you leaving unhappy. We will try our best to improve the stability of our server. Thanks!