Teleflora

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Teleflora

Teleflora

@Teleflora

The Official Twitter Page of Teleflora - our local member florists deliver fresh flowers daily across the US and Canada.

Los Angeles, California, USA Присоединился Mayıs 2008
8.6K Подписки16.5K Подписчики
Teleflora
Teleflora@Teleflora·
@Mimi32099234843 number. Once received, we will be more than happy to investigate and work toward a resolution for you. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make this right. Kind regards, Christine F. Teleflora 3/3
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Teleflora
Teleflora@Teleflora·
@Mimi32099234843 delivered did not meet your expectations or match what was advertised at the time of purchase. We truly want to look into this matter and assist you further. To ensure your privacy and allow us to review the order details, please send us a private message with your order 2/3
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Mimi
Mimi@Mimi32099234843·
@Teleflora I’m writing to express my disappointment with a recent order I placed for my mother’s birthday. Unfortunately, the flower arrangement that was delivered looked completely different from what was advertised and selected at the time of purchase.
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Teleflora
Teleflora@Teleflora·
@tinniger going forward. Thank you for bringing it to our attention, and again, our sincere apologies. If you’d like further help, please send us a DM. Kindest regards, Brenda H, Teleflora 2/2
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Teleflora
Teleflora@Teleflora·
@tinniger Hi tinniger, We’re very sorry for the overwhelming number of emails you received — that should never happen. These messages were not sent by Teleflora, and we understand how frustrating and unacceptable this experience was. We’re looking into the issue to help prevent it 1/2
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Tricia Inniger
Tricia Inniger@tinniger·
Hey @Teleflora why did I just get spammed by 15+ of your florists at the same time? I never subscribed to any of these. This isn’t local marketing,it’s a blast campaign using multiple shops to get around unsubscribe rules. Fix this. This feels like a data share or system abuse.
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Teleflora
Teleflora@Teleflora·
@RJSinATL contact us at 1-800-822-9547 or send a private message to us on Facebook. We appreciate you as a customer, and we hope to hear back from you. Best regards, Marcie S Teleflora 2/2
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Teleflora
Teleflora@Teleflora·
@RJSinATL Hello @RJSinATL, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. It would be a pleasure to assist you further; however, there is not enough information provided for me to access your order and assist you. Please 1/2
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RobATL
RobATL@RJSinATL·
FAIL, @Teleflora! And for the second time in a row. I was finally given a full refund, but only after asking for a supervisor. Two things. First, stop listing products that can’t be fulfilled. Second, tell florists in your network NOT to accept orders they can’t fulfill.
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Teleflora
Teleflora@Teleflora·
@hammerstyle Hello @hammerstyle, We’re sorry to hear about your experience and understand your frustration. We strive for timely deliveries but sometimes delays occur. Please DM us with your order details so we can address your concerns directly and make things right. Thanks for your 1/2
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Karefully Verded 📜
Karefully Verded 📜@hammerstyle·
.@Teleflora has got to be the biggest scam in terms of flower delivery. “We will charge you a fee for someone to walk 15 miles from the florist to your home so it will arrive by 11:59 pm on the delivery date. Or we can charge you $20 to send it faster-ish with no guarantees “
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Teleflora
Teleflora@Teleflora·
@PawelGonX Hello Pawel, Please note that adding a tip is completely optional. If you prefer not to leave a tip, you can simply select the “No Tip” option. Best regards, Aimee C. Teleflora
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Pawel G
Pawel G@PawelGonX·
Now ⁦@Teleflora⁩ wants you to tip on top of their already high delivery fees. I guess I need to find another flower delivery service. Any recommendations?
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Teleflora
Teleflora@Teleflora·
@thejimmyvice Hi Jim, I’m sorry you were disappointed with the flowers sent to your wife. I understand that a 50% refund isn’t enough, and we want to make this right for you. Please send us a direct message with your order number so we can assist immediately. Best regards, Aimee C. Teleflora
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Jim Vice
Jim Vice@thejimmyvice·
@Teleflora I was given a 50% credit but honestly is that worth that?
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Jim Vice
Jim Vice@thejimmyvice·
When you order this from @Teleflora Teleflora and this shows up. Better yet is now response to emails or 45 minutes on hold. Thanks for the embarrassment that I sent to my wife today. I'll be sure to share with everyone since you don't seem to have customer care.
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Teleflora
Teleflora@Teleflora·
@zed_head Regards, James L. Teleflora 2/2
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Teleflora
Teleflora@Teleflora·
@zed_head Hello @zed_head, Thank you for sharing the order number. We understand your frustration and appreciate you taking the time to explain your concerns. Please send us a direct message so we can review the details and work with you directly toward a resolution. Best 1/2
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derMarsianer
derMarsianer@zed_head·
@teleflora I ordered this arrangement. But received this and @teleflora doesn't seem to see a problem. I just want a refund. This is unethical.
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Teleflora
Teleflora@Teleflora·
@zed_head Hello @zed We’re very sorry to hear about your experience. This is certainly not what we want for our customers. Please send us a direct message with your order number so we can review what happened and work with you to get this issue resolved. Best Regards, James L. Teleflora
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Teleflora
Teleflora@Teleflora·
@CindyGTDuncan Hi Cindy, Thank you for letting us know. When you call tomorrow, any of our customer care representatives will be able to assist you with your order and help resolve the issue. We look forward to speaking with you. Best regards, Aimee C. Teleflora
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Cindy Duncan 🤦‍♀️
Cindy Duncan 🤦‍♀️@CindyGTDuncan·
@Teleflora I will have to call in the morning as it's late here. Is there someone I can specifically ask for when I call tomorrow?
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Cindy Duncan 🤦‍♀️
Cindy Duncan 🤦‍♀️@CindyGTDuncan·
@Teleflora Do NOT order flowers from Teleflora. Giant RIP OFF! Left is the arrangement I ordered as a present for my sister. Right is what she received. No candy canes, no roses, no pine cones, no ribbon...just some sad carnations & mums stuck in a tall glass jar. Ridiculous!
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Teleflora
Teleflora@Teleflora·
@CindyGTDuncan Hello Cindy, I’m sorry about the trouble with the direct message feature. Please give us a call at 800-822-9547, and we will be happy to assist you right away. Thank you for your patience, we look forward to helping you. Best regards, Aimee C. Teleflora
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Teleflora
Teleflora@Teleflora·
@CindyGTDuncan number, and we’ll be happy to assist. Best regards, Aimee C. Teleflora 2/2
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Teleflora
Teleflora@Teleflora·
@CindyGTDuncan Hello Cindy, I’m very sorry for the frustration this experience has caused and truly appreciate you taking the time to share more details. We’d like the opportunity to personally review your order and help address your concerns. Please send us a direct message with your order 1/2
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Teleflora
Teleflora@Teleflora·
@CindyGTDuncan Hello Cindy, I’m very sorry for the disappointment caused by the arrangement your sister received. This is certainly not the experience we want for our valued customers. Please send us a direct message with your order number, and we’ll be happy to look into this for you right 1/2
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