Groupon

@sharathreddy7 We're sorry for the hassle. Please send us a direct message with your order details, and we’ll work with you directly to resolve this as quickly as possible.

@Groupon I have an issue with tickets from Legoland and Groupon. Can higher Management Legoland take this issue seriously and resolve the issue. My kids are here in Orlando and Groupon sent us Legoland newyork tickets. We are struggling between Legoland and Groupon.

Dream Groupon deal: a date with this winner! 💚

@potterylover We're genuinely sorry that this order didn't meet your expectations. We certainly want to make sure that you and all of our customers are taken care of. Please send us a Direct Message and we'll gladly look into this for you.

@Groupon Dream date? I used a Groupon to celebrate a friend’s birthday. It wouldn’t go through. Dealing with Groupon was a HASSLE to get a credit. Now the credit is gone. And Groupon says I can only use it to go back to the place that ripped us off. GRIFTING GROUPON. Your service SUCKS 🤬

@stone68974629 Hello, We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon Hello , I just booked a tickets for space center Houston on April 2nd. Order number 1000-151617-005011. Could you please confirm and send me the tickets? Thanks

@SherryNeug50039 Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon I am having issues with a refund

@DavidKleim411 Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon how do I contact customer service chat option to discuss a voucher?

@cramfam14 Please send us a direct message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@Groupon I purchased a Groupon for 5 days of parking for $78 when I went on the vendors site it was $53! I asked Groupon for bucks back and they refused! This is not saving me money and I was very reasonable to just ask for Groupon bucks back!

@gnackery We’re sorry for the frustration, and we understand your concern. Due to platform limitations, we’re only able to respond once a message is received from your side. Please try enabling message requests temporarily and send us a DM to @Groupon—our team will assist you right away.

@Groupon What? I’m supposed allow requests from everyone and then try to DM you? Not how it works. YOU should do that or YOU DM me. Is this really Groupon?

@Groupon Seems over the years groupon became scammy. No way I can find to delete account or even contact support. When I tried through one of the ways I get some weird error. That's enough of a reason never to use groupon again.

@senna03_ Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon I am sorry I seem to be blind, there is no email and also no chat functionality anywhere, and yes I even downloaded the app for this and still nothing!!! None of these topics on the help page fit my issue either! 127,49€ gone! This is how you loose customers!

@Groupon I am so angry!how can you not have a proper customer support?? I bought tickets for an event in Frankfurt next week, the money was taken from my account but didn’t receive any tickets and the order is nowhere to be found in the system. AND NO HELP ANYWHERE!!! WHAT A SCAM

@Jennaj1992 We’re sorry to hear about your concern. Please send us a direct message with your order details, and our Social Care team will be more than happy to review this for you today.

@Groupon you are a COMPLETE SCAM. I purchased a Groupon for a service last week and after speaking with the merchant they stated they would not be able to honor the terms and to request a refund from Groupon. Groupon customer “service” is refusing me a refund back to my card

@mmburnside2000 Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

@Groupon your application is crap. Doesn’t even have Groupon’s. That actually work they expire before you use them. What a waste of money.

@RDemasso Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon Attempted to buy a AAA membership today but was unable. It wouldn’t take my FL zip code. Help! I ♥️ Groupon!

@Tand80 Hello, sorry for the frustration. We have responded to your direct message, please check and reply back in the same thread for further help.

What terrible customer service @Groupon has! They messaged and ask for proof of my purchase and then wasted my time with the same crooked answer, they are keeping my money. Where’s the “funds never expire” policy??? #grouponsteals

Shame on you @Groupon. You refuse to honor your “funds never expire” guarantee. I gave you the transaction details and you ignored me for months at a time then refuse to refund my money. #grouponsteals

@RDemasso We have replied to your DM. Kindly get back to us with the requested details.

@Groupon I did earlier.

@RDemasso Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message and our Social Media team will be happy to review this further.

@Groupon Hello????

@mmburnside2000 Hello Michelle, we understand how frustrating and disappointing it must be to purchase a Groupon that does not work as expected. Please send us a direct message with your email address and a short description of the issue. Our support team will definitely assist you.

@Groupon so sad that you guys saw Groupon that don’t work and then he refuse to give our money back in the form of payment given not in more Groupon Books I don’t want Groupon that don’t work

@SanMiguelBests Hi! We’re sorry for any trouble you’ve experienced. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

@Groupon I need to complete a purchase. Your AI is broken. Please connect me to a live person.

@fishtale13 Hi! We’re sorry for any trouble you’ve experienced with your Groupon purchase. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.

@Groupon I try to fix my local area from Chicago however that happened to Central New Jersey where I am. Now I get two Groupon messages for Illinois and one for central New Jersey. I cannot see which way to fix this and it is a real pain in the ass. It goes straight to spam now.

@Tand80 Hi! We’re sorry for any trouble you’ve experienced. Please send us a Private Message to let us know the email address that you use with your Groupon account and our Social Media team will be happy to review this further.