itison.com

@sweatysock26 If you still can't see their replies, please give them a call on 0141 673 4580, and they'll be happy to discuss by phone. I hope this helps! The itison team

@itisoncom Hi. I'm hoping more success here as no one seems to be replying to my emails... I had to cancel a booking for my parents recently due to my father's ill health so wondering if I'm entitled to some kind of refund? Thanks.

@sweatysock26 Hi James, I can see our Customer Support team has replied to your recent cases #1212482 and #1213129 on the 3rd and 4th of March, respectively.  If you haven't already, I'd recommend checking your junk or spam folders in case the replies have filtered there.

@sweatysock26 Hi James, Thanks for getting in touch. Due to recent events in Glasgow, we've had a much higher volume of queries recently - I'm sorry for the delay this has caused. If you DM us with your voucher code and email address, we'll take a look into this asap. The itison team

@mand0rk Hi Amanda, If you haven't already, please contact our Customer Support team at support@itison.com and they'll be happy to look into this for you. I hope this helps in the meantime! The itison team

@itisoncom I'm trying to purchase a gift voucher using credit I have available in my account but it won't let me. It also won't let me apply 10% voucher. The message at the bottom keeps appearing. Can you advise how to proceed?

@karennno26 I'm happy to confirm the event is still going ahead as planned, but to be safe, I'd recommend checking our FB page before you set off: facebook.com/itisondriveinm… If there are any weather-related updates, we'll post them there as early as possible. I hope this helps!

@itisoncom Hello! Can you confirm if tonight's drive in movie will go ahead with the wind/rain warnings? Thanks 😁🎄

@YvonneDevlin2 Hi Yvonne, Thanks for getting in touch! If you let me know your case reference number from your recent query, I'll be happy to look into this for you. The itison team

@itisoncom can someone get back to me please regarding a booking

@lyndswilso Hi Lyndsay, Our Support team unfortunately haven't been able to find any live chat cases.  Do you have a case reference number from the live chat and email you sent yourself? If so, just let us know and we'll be happy to take a look into this. The itison team

@itisoncom shocking my 74 yr old mother bought even tickets for grandsons and didn’t realise they were only for adults and you won’t refund. What OAP can afford this

@lyndswilso Hi Lyndsay, Our Customer Support team have confirmed they're currently looking into this with your mother directly, but if you need further help, please email them at support@itison.com and they'll be happy to discuss. The itison team

@fragglerock41 Hi there, Thanks for getting in touch! If you can email our Customer Support team at support@itison.com, they'll be happy to look into this for you. The itison team

@itisoncom Hi, my emails from you have suddenly stopped, can you help

@Major_Grooves Hi Steven, We're sorry to hear you're having trouble ordering. If you haven't already, please email our Customer Support team at support@itison.com and they'll be happy to look into this for you. We hope this helps in the meantime, The itison team

@itisoncom hey numpties, maybe sort your online purchase so somebody from outwith the UK can buy a gift for someone who is still stuck there?

@maciver_lee Hi Lee-Anna, Thanks for sending your feedback over, we really appreciate this. We can see you've also emailed our Customer Support team directly who have since gotten back to you by email. Thanks again, The itison team

@itisoncom #Glasglow don't call it an ASN relaxed session if you aren't going to turn the music down and have less strobes and flashing lights! What do you think is meant to be different and help those on the spectrum ? As you defffo got it wrong! Shameful !

@StarLeviosa Thanks for getting in touch, but we're sorry you weren't able to use your voucher. Without knowing the details of your sister's case, I'm afraid we can't give too much information. We'll always do our best to help where we can but we're afraid vouchers can't be credited or exc...

@itisoncom my sister got me a voucher at the end of August and we've been unable to use it as I'm having pregnancy complications. When she asked if she could even just exchange it she was met with a very insensitive response and told no! Is there no empathy in your decisions?!

@fragglerock41 Hi there, please email our Customer Support team at support@itison.com with your registered email address and they'll be happy to help.  The itison team.

@MeHere69624 Hi there,  We're afraid we don't have any previous messages, but if you contact our Customer Support team at support@itison.com with your registered email address they'll be happy to look into this for you. Thanks again, and do take care. The itison team

@itisoncom this company doesn't answer emails or on here

@MeHere69624 Hi there,  We're afraid we don't have any previous messages, but if you contact our Customer Support team at support@itison.com (mailto:support@itison.com) with your registered email address they'll be happy to look into this for you. Thanks again, and do take care. The iti...

@itisoncom sent 2 messages to itison and no answer , one asking how I clear used vouchers , no option to delete and are the tgi friday vouchers still valid since they are administration in glasgow ??

@tinkslou Hi there,  Thanks for getting in touch.  I can confirm that our gift cards can be purchased at set amounts and can be purchased here itison.com/giftcards.  I hope this answers your question though.  The itison team.

@itisoncom I'm trying to buy a digital gift card as an end of term gift, but can I really not specify the amount we can add to the card? Is it just the pre-set amounts?

@AlanBrazil_ Hi Alan, If you could pop them another email with the subject "Case #1063707" and your voucher code, they'll be able to look into this again for you and see if there's anything else we can do.  We hope this helps.

@itisoncom poor service, unable to use a voucher, which has been paid for because of injury to the person it was bought for and they refuse to refund it because it's after the two week period. Even asked to extend the date but again refused!!!

@AlanBrazil_ Thanks for getting back to us.  Please email support@itison.com with the subject code "Case #1063707" and our Support team will be able to look into this further for you. We look forward to hearing from you.

@AlanBrazil_ Hi Alan, Thanks for getting in touch, though we're really sorry to hear the circumstances.  If you could please send us a DM with your voucher code, we'll be happy to look into this further for you.

@dormat Hi Alan,  I'm happy to let you know we currently have a large number of dining deals available in Glasgow. You can view these by visiting itison.com/Glasgow/deals. I hope this helps!