LightWidget

@DorcasEkene We apologize for any inconvenience caused. We always strive to provide the best experience for our users. Please elaborate on what aspects of our service you found problematic. Your input will help us identify any issues and improve our service. Thank you!

@lightwidget such a sneaky, dishonest service.

@michgold_ Hi! Please make sure that you are logged in on instagram.com as "michele.manis" and try one more time. Probably you are logged in as a different Instagram user who was not yet connected with LightWidget app. If it will not work, please contact us via our support:)

@lightwidget Hello I'm getting an email that my token has expired but when I click the 'refresh Instagram access token' button, I get an error code. Thank you.

Hi there! We modified a bit HTML structure and CSS class names in our widgets due to upcoming new features. If you are using Custom CSS you might check if your settings needs some adjustments. We have a blog posts: lightwidget.com/class-names-up… describing the latest changes:)

@INTERI0RC0UTURE Hi there! We are sorry for the inconvenience. Currently there is an outage with Instagram API - developers.facebook.com/status/issues/… We are waiting for resolution of the issue from Instagram team!

@lightwidget is your site down? It’s unresponsive. Many thanks.

@evanwecksell Hi! Please make sure that you are using correct embed code (can be found in the e-mail with order details) or try to clear your browser cache. If it will not help, please create a support ticket: lightwidget.com/support here. Someone from our support guys will help you out:)

@lightwidget I already upgraded but it’s using a free version.

@lywyn Hi! We are sorry for the inconvenience! PayU is our external payment provider. Delays with payment processing sometimes occurs. You need to contact PayU regarding specific case. Keep in mind that you can always pay by card via PayPal. We have guest checkout enabled.

@FieldofDreamz10 Hi! We had some issues with our app server connectivity after server infrastructure changes:/ All widgets were working fine, just the main website had some troubles. Today we are continue to work on further improvements so website might occasionally return 504 errors. Sorry!

Hello @lightwidget is your website currently down? I'm not able to access.

Hi there! We added alternative way of logging in/creating account on LightWidget. Now you can use your e-mail address and password to log in! In addition, you can now manage multiple Instagram accounts that you own from one place! More details here: lightwidget.com/new-login-meth…

@fatmafouad_y Hi there! We are sorry for the inconvenience. Please try the tips from this support article: lightwidget.com/widget-does-no… If it will not work, please create a support ticket here: lightwidget.com/support and provide us with some details so we can check your widget:)

Hi there! We released some new features to our slideshow widgets. Check it out here: lightwidget.com/slideshow-navi…

@DArthurPhoto Hi! Yes, our widgets still works:) Please make sure that you are using proper embed code. If the problem will persist, please create a support ticket here and send us some details about your widget: lightwidget.com/support

@lightwidget does your widget still work? I keep getting a File Not Found in my iframe.

@Ontwerpfabriek Could you please share the support ticket ID? We will check it out in our system:)

@Ontwerpfabriek Hi there! Any chance that you have Facebook Container plugin installed? It blocks all content from Instagram/Facebook and it causes our widget to fail. We are waiting for some solution from from their devs to fix that problem. If it‘s not a case please drop us a support ticket:)

@sociality_coop We are sorry for any inconvenience caused! DNS resolver couldn't resolve the ticket provider domain. Issue has been fixed yesterday, you can create a support ticket now:)

@lightwidget What is wrong with your website? The support is out of order.

@AnngeeCD Hi there! If you contacted us via e-mail you should receive a response with support ticket ID. Could you please let me know the ticket ID is? If you don't have one could you please create a ticket on our support page here: lightwidget.com/support or DM us facebook.com/lightwidget?

@lightwidget I made a purchase May 29th and haven't received a response other than my payment is being processed? I tried contact you via email and PayU with now response.

@WiseMade Hi there! We just checked your page and we can see the widget just fine. You can alter the widget embed code by forcing the HTTP protocol just by replacing <iframe src="//... to <iframe src="http://... that should resolve the issue:) If not, please send us a support ticket:)

@ajmulford Hi there! We are working on it, it's much better now than few minutes before but still the issue affects some of the users. It should be fine after few minutes

@lightwidget It looks like your service is down. Any ETA on when it will return?

@OhioHousing Hi there! We are working on it!

@lightwidget Your site appears to be down which has also taken down our widget. Just a FYI.

New features: 2 new hover effects and custom font size. More details on the blog post: lightwidget.com/new-hovers-and… Any wishes for some new functionalities? 😊

@iXStudios Thank you for the information. Issue has been fixed by our server provider. There were some issues with load balancer. Our CDN was working fine during that time. If you have upgraded widget you can find CDN embed code on your widget info page. lightwidget.com/where-is-my-em…

@lightwidget lightwidget.com is down and so are the widgets! Any info on this problem and when it's resolved?