Online Quick Response

@pinetwork_ceo Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

My Package Is Empty Order Id - SH9988701039 @SheinIndia @SHEIN_Official

@anneneri15 Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official cadê minhas compras filha??? 20 dias de atrasoooo que isso 😭😭

@Saravan29237095 Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official @SheinIndia @shadowfax_in My order is delayed in SHEIN, but Shadowfax shows "Delivery Failed". I didn't receive any delivery attempt or call. Please resolve this issue. Tracking ID: SF3487236798SIN.

@pocohuntess Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official Buyer beware! I have tried to contact SHEIN unsuccessfully! I placed an order & have not received this! The EVRI driver put this in the rubbish bin which was collected & thrown away! You have no email or contact number! I need to speak to a human! I am thinking of suing you&EVRI

Ever wondered how other SHEIN shoppers buy, wear and manage their clothes? 👀 We asked 15,000+ customers across 21 markets and the takeaway is clear – you all are a practical bunch: 👕 SHEIN clothing is worn again and again – Between 36% and 41% of customers surveyed said they wear their SHEIN clothing such as everyday basics, footwear, outerwear and activewear, more than 50 times, with 54-61% saying they wore them more than 30 times. 💲Price & fit matter most when buying clothes online 👭 83% say they pass clothes to friends or family, while 69% donate them 🧵 More than 60% say they repair or alter clothing to keep wearing them Check out the 2025 Global Circularity Study for all the details: sheingroup.com/newsroom/shein…

@kitschy1 Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official I have returned a multitude of addresses and items that I ordered from you. Some I kept and all the other others I carefully photographed and returned. You are now saying that you have not received the items. They are worth a lot of money and that’s not ok.

@zala997k Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

So EU laws apply to everyone except @SHEIN_Official? Delivery deadline missed, package not here, but they still refuse to give a refund. Their customer service in Spain is a joke. Unacceptable. ❌ #Shein #ConsumerProtection

@vkhurana192 Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official placed an order on June 7 with a delivery date between 12-17 June, and order still not shipped and your customer service just keeps giving automated responses, way to go, you are the biggest scam in fashion industry

@GoobRoob Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official YOU ARE THIEVES! YOU ARE ROBBERS! My parcel has arrived with duct tape all over it - NINE items are missing from it and you’re refusing to refund me and dismissing that things can happen from transit to delivery! ROBBERS 🤬🤬🤬🤬

Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@jimmy6628848 Hello 👋

@Ambrosito07 Okay 👍

@quickSHN Fck scammers bro. Now you want me to download some app to enter my account address?? THE ADDRESS WAS CORRECT.. YOUR DRIVERS CANT READ. Wierd.

@Markensual Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@NeighbourEx what kind of wishy washy courier service are you? 12 days with the sane notification. "Parcel out for delivery". You don't ever answer phone or respond to support tickets. The worst experience ever had with a courier. Do better. @SHEIN_Official customers good luck 2u

Kindly check on your inbox and respond@MjoAmarillo

@MjoAmarillo Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official espero que disfruteis mis 17€ y que revendais los bikinis que devolvi con su precinto y que segun vosotros van sin el.Que otra los disfrute! Ojo cuando devolvais trajes de baño ,hacer fotos cuando llegue y cuando devolvais,no soy la unica afectada!

@humakarim Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official your customer service team are the worst. My points have been incorrectly been removed and all your advisors can do is copy and paste the same answer. Absolutely useless.

@shiiid_fuckit Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@jzycaramel @SHEIN_Official They need to get it together!! I need it by Saturday!!! 😩

@SHEIN_Official WHERE IS MY SHIT??!!!! I paid for expedited shipping and ain heard a thing!!!!!

@OG_gtf Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official Nobody has responded to me. I believe I’m being scammed out my money

🎓 The origin of our partnership with the Vox Populi association? The ambition to make the creative professions accessible to all. It is in this spirit that we created the Pop'Skills Fashion Innovation program in 2025. Today, Vox Populi is taking a new step with the creation of the "Future Fashion Talents" Scholarship, a national scholarship to open up the creative professions to all talents. From the start of the 2026-2027 school year, 50 young people aged 16 to 30 living in France and the French overseas departments and territories will be able to benefit from their tuition fees to build their future in fashion. Applications are open until June 18, 2026. 👇 voxpopuliassociation.fr

@stigmarelius Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official Can you explain why the shipping estimates before ordering are off by so much? Before I placed an order the estimate was sooner. HOWEVER as soon as I placed order not even 1 hour later its almost a week later. Can we get more accurate estimates on the order page?

@meghavig7 Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@SHEIN_Official I am not able to send any msg in the app ,kindly help me @SHEIN_Official

Really disappointed.I returned product nd received the refund amount, bt now you've put a 50% usage cap on my refund wallet balnce.This restriction wasn't there before Why should custmer face limitation on money tht is already their amount?Plz provide resolution @SHEIN_Official

@mal_ebube Hi! Thanks for bringing this to our attention. Please follow us so we can continue assisting you via direct message.

@Officialspeedaf @prettysewaa @SHEIN_Official Speedaf please deliver my item nah🙏I have called your customer service so many times but they don’t answer their call. My item from shein is supposed to be here but Speedaf has refused to deliver while lying that I have been contacted

Got something to send across town? 📦 No stress, no long talk. From your doorstep to theirs, we keep things moving smoothly. Fast when you need it. Ready when it matters. Speedaf Delivers. 🧡 #SpeedafExpress #EverydayDelivery #SendWithEase #FastDeliveryNG #LogisticsMadeSimple #AroundTown #NaijaLife #DeliveryMadeEasy #ReliableService #SpeedafNigeria