@CityPowerJhb Restore the power at those houses that don’t have power at Marcia. Due to your negligence on solving the the matter my friend’s lost money and work.
@CityPowerJhb Restore the power or give us a valid reason why it’s delayed. You guys have been lying about the etr and now we are in darkness for a 3rd night in a row. Explain and make your statements true
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Inner City SDC
Update on Observatory Substation Outage:
The installation of a new Ring Main Unit (RMU) to replace the vandalised unit is still in progress. The disruption was caused by the vandalism of the RMU, located at Phile Street in Observatory. The affected areas include Cyrildene, Kensington, De Wetshof, Observatory, and surrounding locations.
Despite the ongoing rainfall in the area, our teams are working diligently to complete the installation.
We anticipate complete restoration by 18:30 this evening, pending successful testing results. We sincerely apologise for any inconvenience this may have caused. ^PC
#CityPowerUpdates#RoodepoortSDC
Tshepisong Switching Station (Line B): The protection team has been requested; Work will commence as soon as they arrive on site.
Affected customers will be updated once new information becomes available.
We apologise for the inconvenience caused.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484/ call centre 080 020 2925.
Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va…. ^IM
#CityPowerUpdates#RoodepoortSDC
Peter Road Substation (Sterretjie distributor): We hereby acknowledge that Little Falls has not yet been restored. The team is aware and will resolve the issue.
This outage was triggered by a blown termination.
Sincere apologies for the inconvenience caused.
Affected customers will be updated once new information becomes available.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484/ call centre 080 020 2925.
Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va…. ^IM
@CityPowerJhb Stop giving us bogus etrs. You guys said electricity will be restored by 18:30 it’s 18:52. Been going on for 3 days. Be honest give realistic expectations instead of blowing smoke up our face and leading us on to false hope. Get your facts straight before you make statements. Sek
@CityPowerJhb Diligently working? That’s a lie. please tell them to look at the power line at observatory. That’s where the problem lies. A tree fell and ruined it.
#CityPowerUpdates#InnerCitySDC
Sebenza Substation Outage Update
Observatory Line 1 and Orchards Substation Line 2 are currently experiencing a power disruption, impacting areas including Bez Valley, Bertrams, Bruma, Cyrildene, De Wetshof, Kensington, Judith’s Paarl, Houghton Estate, Observatory, and surrounding areas.
Our technicians are diligently working to identify the root cause of the outage. Once the investigation is concluded, we will proceed with the appropriate repair and restoration plans.
Thank you for your understanding and patience during this time. ^IM
@CityPowerJhb@starfire Scroll down. Someone just shared a video of the potential cause. A tree hitting a power line. That’s got to be the problem. So maybe that can speed up the process of finding the fault and that can stop us from badgering you to get it fixed.
#CityPowerUpdates#InnerCitySDC
Inner City SDC
26 July 2024
Time: 16h30
Sebenza Substation Outage Update
We're receiving high call volumes from customers in
Bez-Valley, Bruma, Bertrams, Cyrildene, Kensington, Judith’s Paarl, De Wetshof, Houghton Estate, and surrounding areas, indicating a possible widespread outage.
Operators have been alerted and will be on their way to investigate and resolve the issue.
We commit to regularly keeping customers updated as the situation develops.^KK
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