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PSA for all my Twitter friends, if you need help with your Hootsuite account, pls Tweet my human friends @Hootsuite_Help I’m just an owl, I can only do so much

The interface is not the product anymore. Ryan Holmes on going headless at Hootsuite. ow.ly/QiM650Z0fYP

@Hermosilla Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@hootsuite Hi! I’m having trouble while trying to get the 25% off, whenever I click “pay now” (PayPal or credit card) it says “there was a problem during sign up”

LinkedIn is quietly becoming one of the most interesting places to create right now. More creator-native users. More time spent on video. Better performance for visual posts. Give this a swipe to see the signals that tell the story. Then grab your copy of Hootsuite Social Media Trends 2026: ow.ly/QqvH50YF4o1\

Every brand is making choices about AI right now, whether they’re intentional or not. Audiences are responding accordingly. Some approaches build credibility. Others quietly erode it. See how that line is forming — and what to do about it — in Hootsuite Social Media Trends 2026: ow.ly/IQ7550YK0yL\

Most AI asks you what to do. Agentic AI tells you what it’s already doing to hit your KPIs. In the latest episode of The Social Intelligence Report podcast, we sat down to discuss why the future of marketing isn't about better prompts — It's about building an agentic ecosystem fueled by verified data. If you want decision confidence that scales, you need to stop managing software and start directing intelligence. Watch the full podcast here: ow.ly/P9HG50YF4eO

@0xMemeMaximus Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@Hootsuite_Help @hootsuite Hi, i cancelled subscription when in trial period and it was successfully cancelled. but now I’m still receiving subscription payment failded. Can someone help urgently?

@susanaauthor Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@hootsuite Help! My messages are all failing and I can't seem to fix it? Phone number?

@petefinnigan Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@hootsuite - please respond to repeated requests for help to reconnect accounts via your chat that never transfers to a real human?

Ever had a post quietly blow up, racking up views while engagement lags? That’s not luck. It’s how attention-driven distribution works. Algorithms learn from subtle behaviors long before engagement spikes. See what’s changed — and how teams are taking advantage — in Hootsuite Social Media Trends 2026. Get the report → ow.ly/a1rY50Yznui\

@markpsedward Thanks for sharing! It's so true that visibility into LLM ranking and citations are going to be key for marketers as we move into this next wave of AI and AEO!

As AI answers shape brand perception before a click ever happens, “LLM visibility” matters more than rankings alone. Learn how AI describes your brand, why it matters in 2026, and how marketers can track and influence AI-driven narratives (via @Hootsuite). bdousa.com/4sQW2dU

@ExtendingReach Hi there! Yes, our Enterprise plan does include LLM visibility and features a dedicated function for tracking it. This allows your team to maintain oversight and report on AI-generated content across your organization. MM

Does your product/biz have LLM visibility and are you tracking it? Thx @hootsuite blog.hootsuite.com/llm-visibility/ #search #AI #branding #marketingstrategy #SMBs #startups #entrepreneurs

Hi there! Our pricing does vary based on your organization's needs and the plan you choose. We definitely offer non-profit discounts through our partners! To get specific information for your charity, please send us a DM here at @Hootsuite_Help or email us at support@hootsuite.com. We’d be happy to look into the best options for you! MM

@hootsuite how much is the price of the standard plan for an Irish charity?

@cpw_kingston Hello! I appreciate the clarification as I see you're sending the messages to a different account; however, that's the correct one. As my colleague advised, we'll follow up through the case number. AG

@hootsuite I keep messaging you @Hootsuite_Help --see screenshot of our thread.

PSA for all my Twitter friends, if you need help with your Hootsuite account, pls Tweet my human friends @Hootsuite_Help I’m just an owl, I can only do so much

@cpw_kingston Kindly note that you keep replying to our comments/mentions, but we don't have a record of a private message. AG

@hootsuite Great--do you see my thread of private messages? I sent screenshots of the problem.

@cpw_kingston Hello! When we mention sending a 'DM,' we’re referring to a private message. Since we want to protect your account information, it’s best to move our conversation there. AG

@hootsuite I'm trying to reach you again. You keep saying reaching via DM. What do you mean by DM?

@meratutorai @HootsuiteMobile Hello! Thank you for reaching out to Hootsuite. Please send us a DM so we can assist you further, thank you! AG

@hootsuite Please help:

@cpw_kingston Hello! Thank you for reaching out to Hootsuite. Please send us a DM so we can assist you further, thank you! AG

@hootsuite @Hootsuite_Help I have a paid Professional subscription, need urgent help from live chat, and the bot keeps telling me I need a paid account to get that. Please help!

@3JYouth Hello! Please send us a DM so we can investigate this process for you. AG

@hootsuite I have been getting an "unauthorized" message for a few days now and not able to log on. Email is tjackson@3jyouth.org

@Temhaap Hello! Please send us a DM with further details so we can continue with the assistance, thank you! AG

@Hootsuite_Help Hi @Hootsuite, I contacted support since 1st Feb about a refund for an accidental trial charge and haven’t heard back yet. Could someone please help me check the status? Thank you.

@CenturyCruises Hello! Please send us a DM with further details so we can help, thank you! AG

@hootsuite You just charged my acocunt US$1500 without prior notice. Not NICE!