Fitbit Support

@HorvatKen Hi, Ken. We're sorry to hear this. We suggest following the tips under "SmartTrack" in this article: support.google.com/fitbit/answer/…. If you need more help, please DM us your Fitbit email address, full name, and country of residence. twitter.com/messages/compo…

too bad Fitbit Sense just pauses while you exercise onlyvto ask you if you want to continue - frustrating when you check your progress and realize nothing is being tracked

@_rebecca_la Hi, Rebecca. Sorry to hear this. For more details regarding the sleep tracking issue, please refer to this article: support.google.com/fitbit/answer/…. If the issue persists, DM us with your full name, Fitbit email, Fitbit device model, and country of residence.

According to my fitbit, I got less than three hours of sleep. I think it was closer to 5 or 6 and it hasn't updated yet. Why can't I sleep past 6am.

@Crazzymaniac Hi there. Sorry to hear this. Just to confirm, are you not getting the goal notification, or is the device not recording 10K steps? DM us with more details along with your Fitbit account email, full name and, country of residence, so we can better assist you. twitter.com/messages/compo…

there's something wrong with my fitbit it won't hit 10k steps anymore🫣

@AliSBoosted Thank you for your efforts and for providing the information. Please send us a direct message with the necessary details, so we can take a closer look. twitter.com/messages/compo…

@FitbitSupport Thanks. Pretty sure it can't be fixed ... half the screen went blank & that is now spreading across the whole face. I've done a few restarts already with no improvement

There's a Trade Me auction that I reeeeeally want to win - but I don't like my chances staying awake until 10.15pm closing. Such a Nana 😴

@AliSBoosted Hi, there. Sorry to hear this. Please restart your device using this guide: support.google.com/fitbit/answer/…. Be sure to select your exact Fitbit model. If it's a no-go, DM us your full name, Fitbit email, device model & country of residence to check. twitter.com/messages/compo…

@RachelSteine A fitbit. My screen has died over the last couple of days 😫

こんにちは、ご連絡ありがとうございます。 案内にあたり個人情報をいただいたりなどございますので、ダイレクトメッセージにて改めてお知らせください。 その際、Fitbitアカウントへご登録いただいているメールアドレスをお知らせくださいませ。 お手数をおかけいたしますが、よろしくお願いいたします。

@FitbitSupport お世話になります。 サイレントモードを入にしても 歩数達成の通知が来るのですが、 これは仕様でしょうか？ 宜しくお願いします。

Fitbit inspire 3、歩数祝福の通知来ないように設定できないのかな、 毎回来るの面倒くさい、

@mlmlmuumuu @mlmlmuumuu Sad to hear. Thanks for the photo. Have you tried the syncing tips? To look into this for you, please provide via DM your full name, Fitbit email, country of residence, model of your phone, and its OS version. twitter.com/messages/compo…

Well I made it absolutely impossible to connect my Fitbit now… kill me pls, this is what I have to do now

@caitlin1701 Hi, Caitlin. Thanks for trying the fix. Please review notification troubleshooting tips and requirements here: support.google.com/fitbit/answer/…. If it's a no-go, DM us your full name, Fitbit email, Fitbit device model & country of residence to check. twitter.com/messages/compo…

@FitbitSupport my app notifications have stopped working all together. My watch reset itself, I’ve tried reconnecting, but I cannot get any notifications for apps like WhatsApp and insta no matter what I try

@mlmlmuumuu Hi, there. Mind if we step in? Thanks for the photos. Syncing difficulties can be caused by various factors or missing requirements. For syncing tips, see: goo.gle/syncing. DM us your Fitbit email, full name, country of residence, phone model & OS version to check.

I had my phone away and my Fitbit won’t connect and my steps are so off im gonna cry

@raedatoui @raedatoui Hi, there. We’re sorry to hear this. We appreciate the screenshot and your effort in troubleshooting. To take a closer look at this, please DM us your full name, Fitbit email address, and your country of residence. twitter.com/messages/compo…

@FitbitSupport hi, something is wrong with the Sense 2 firmware update. I am on the latest app, and I am also using the Public Preview. When I get to the last screen to update the firmware, the update button is not working. I restarted the device, repaired, restart the app, etc

@jerecoolguy Hi, there. Sorry to hear this. To learn more about how to track your sleep with your Fitbit device, please visit: support.google.com/fitbit/answer/…. For further help, please DM us with your full name, Fitbit email, Fitbit device model, and country of residence. twitter.com/messages/compo…

so for some reason my fitbit seems to think i woke up at 4:43 today even though i know this isnt true

@analog_2p こんにちは。ポストをお見かけしました。ご不便をおかけして申し訳ございません。差し支えなければサポートをさせていただきたいと思いますので、ダイレクトメッセージにてご返信いただければ幸いです。 twitter.com/messages/compo…

GoogleNest DoorBell押してもNestHomeで鳴らないしスマホも鳴らないときあって、不安定すぎ。玩具すぎる...

@mkimakima ご不便をおかけしておりますこと申し訳ございません。 Fitbitカスタマーサポートへご連絡いただけましたら具体的な案内をさせていただけると思いますので、現在状況の改善がないようでしたらカスタマーサポートへお知らせください。 よろしくお願いいたします。 twitter.com/messages/compo…

#Fitbit #カスタム登録 した食品の編集ってできない？iOSアプリでも、ウェブでも、見つからない。ウェブって、ほとんど何もないんだけど、こんなんだったっけ？

@Dvermayo こんにちは。ポストをお見かけしました。FitbitアプリまたはFitbitデバイスにつきましてご不便をおかけして申し訳ございません。差し支えなければサポートをさせていただきたいと思いますので、お手数をおかけしますがDMにてご返信いただければ幸いです。 twitter.com/messages/compo…

スマホなんて年中サイレントマナーモードにしてるから手首のFitbitのバイブ通知だけが頼りなのにアプリ不調でそれも途絶えてしまった

@shredsandvent Hi,there. We're sorry for the trouble. To learn how to track your workouts with your Fitbit device, see this article: support.google.com/fitbit/answer/… you need further help, DM your full name,Fitbit email address, Fitbit device model, and country of residence. twitter.com/messages/compo…

my fitbit isnt tracking my workouts WHAT THE HELLY honestly i use hevy for my weightlifting sessions but ARGH THIS GOSHDARN WATCH EHY ISNT IT WORKING

@Novice_Sarcasm Hi, James. This is definitely not the experience we want you to have. Please DM us with your Fitbit email address, your complete name and the country where you currently live so we can look into this. To send us a DM, just tap the message icon below to create a new message. twitter.com/messages/compo…

@FitbitSupport Thanks 🙄 With the settings exactly as they are today, even with the SPO2 clock face, the battery lasted 5+days without recharging. After the firmware update: it can be 100% charged at 7pm and be dead on my wrist needing the charger at noon. I much prefer the pre-Google fitbit

I loved my Fitbit Versa 2. The Battery lasted 5-7 days between chargings— and then Google bought Fitbit. It took a minute to adjust to googles interface "improvements" and when i finally did— google did a firmware update for "safety" that has destroyed the battery life. Now it doesn't even last 18 hours. Congratulations Google! I will never purchase Google smart device. Your planned obsolescence has failed. #Fitbit #GoogleFitbit #GoogledUp #GoogleSucks #GoogleRuinedFitbit #GoogleFail #PlannedObsolescence

@TofuLyfe Hi, Carolin. Sorry to hear this. Please send us a DM with your Fitbit account email address, your full name, your country of residence, and provide details regarding the issue that you're experiencing with your Fitbit device, so we can check. twitter.com/messages/compo…

nooo my Fitbit charge 5 gave up :(( and I can't find the receipt anywhere noo

@rrosemint 返信ありがとうございます。申し訳ございません。 再度試していただけますでしょうか。 宜しくお願い致します。 twitter.com/messages/compo…