INFINITI USA

@PhillyBob11 Hello. We recommend removing this message containing your case number, as that is considered confidential information. Please send us a DM so that we may further assist. Thank you. twitter.com/messages/compo…

@INFINITIUSA I was able to send via your website. Case #56585692

@INFINITIUSA We currently have two Infiniti's.  A 2017 QX60 and 2022 QX55.  I recently got a flat tire that required a new tire replacement on the QX55.  It was a huge piece of metal that tore the tire up.  When I replaced it, (cont)

@BradleyMik85231 Mike, we're so glad to hear that you're safe. Please allow us the opportunity to learn more about your experience. At your earliest convenience, please send us a DM with the full name registered to your vehicle, the 17-digit VIN, and your best contact number. Thank you. twitter.com/messages/compo…

Thank you @INFINITIUSA. Drove a 2015 QX Saved our lives today. Thank you. We were in a wreck. Well built. Gonna buy another one. Thank you

Im alive. Im here. Thank you, Jesus

@KasterJa We regret to hear of your concerns. We would like to look into this further. Please send us a DM with the full name registered to your vehicle, the 17-digit VIN, your best contact number, your preferred servicing retailer, and any additional details about your concern. twitter.com/messages/compo…

@myQConnect So Infiniti did the software update and your system still doesn’t work. No prompts when leaving or approaching. Logged out and now it won’t let me log back in. Worst “upgrade” to a car EVER. @INFINITIUSA

@SHohruhMuhtorov Shoxrux, we are deeply saddened to learn of your experience with Nationwide INFINITI Of Timonium. We can see that we have replied to you on another social media platform, so please refer there for further support. Thank you.

Visited Nationwide Infiniti of Timonium Maryland zip 21093 on 03.26.2026 Sales assistant was kind and helpful. Sales manager was aggressive and dismissive, refused to provide pricing I politely requested, saying “you can see the price on the website,” which made me feel unwelcome — maybe he didn’t like me or my race. I am no longer considering buying Infiniti

Sporty with intention. Smart by design. You won’t want to miss this.

@benstephenson04 Sophistication with a side of grit! 💪 🖤

She may be pretty but still has the heart and worth ethic of her truck roots @INFINITIUSA

We're redefining presence on the road with an unapologetic attitude.

Smart, sporty, and sleek. we’re taking a closer look at the details shaping what’s next. Are you ready?

@AbeFeven Hello, Feven. Additionally, as we find your VIN to be sensitive information, we encourage you to delete your post. Thank you.

@INFINITIUSA I own a 2007 Infiniti FX35 (VIN: JN8AS05Y77X012083). The car drives normally at first, but after stopping or on a slope it loses power and moves very slowly. Restarting temporarily fixes it. Torque converter replaced and transmission checked. Any advice on the cause?

Snow falling, engine steady, cabin calm. Winter driving is elevated in an INFINITI.​ #FansOfINFINITI

@AbeFeven We regret to hear about your experience, Feven. We would like to look into this further. When you have the chance, please send us a DM with the full name registered to your vehicle, your best contact number, and the name of your preferred retailer. twitter.com/messages/compo…

@INFINITIUSA Hello, I own a 2007 Infiniti FX35 (VIN: JN8AS05Y77X012083). The car drives normally at first, but after stopping or on a slope it loses power and moves very slowly. Restarting temporarily fixes it. Torque converter replaced and transmission checked. Any advice on the cause?

Today we celebrate the women who move with purpose, lead with confidence, and make every journey their own. Happy International Women’s Day.

@LaurabValtierra We regret to hear about your experience, Laura. We would like to look into this further. When you have the chance, please send us a DM with the full name registered to your vehicle, the 17-digit VIN, your best contact number, and the name of your selling retailer. Thank you. twitter.com/messages/compo…

I just purchased a beautiful INFINITI Qx60. The dealer promised me all weather floor mats to be shipped. That was 4 weeks ago and he has since ghosted me! @INFINITIUSA help!! Taking bets on how long it takes my 3 kids to destroy the mats I have.

@YLOD_Express Hello, James. We have responded to your DM. As previously requested, please refer there for further assistance. Thank you. twitter.com/messages/compo…

A study in texture, tone, and timeless design. The INFINITI QX60’s stone gray semi-aniline leather appointed interiors prove that true luxury is all about the details.

@TDressez Hello, Tiffany. We have responded to your DM. Please refer there for further support. Thank you. twitter.com/messages/compo…

Passed all my exams this week. 🎓 All while dealing with Infiniti over ongoing manufacturing defects and dealership damage repairs. Tuesday morning, the @INFINITIUSA @GHarteInfiniti dealership manager told me: “Infiniti corporate needs your business more than we do.” Since then, it’s replayed in my head every hour. What he said wasn’t just a comment — it exposed a mindset. It showed me how casually some people treat responsibility, customers, and accountability. For me (especially as a psychology major heading to law school), moments like that stick because they show how power, systems, and behavior actually operate in real life — not just in textbooks. ⚖️ #Infiniti #Accountability #FutureLawyer #Resilience

@YLOD_Express Hello, James. We sincerely apologize for your continued frustration. Please know that we have replied to your DM, so please refer there for further assistance. Thank you.

@YLOD_Express Hello, James. If you are still experiencing concerns with your vehicle, please send us the information requested above. This will help us further review your concerns. Thank you. twitter.com/messages/compo…

@YLOD_Express Hi, James. We regret to hear about your QX80 concerns. Please allow us the opportunity to look into this further and send us a DM with the full name registered to your vehicle, the 17-digit VIN, your best contact number, and your preferred servicing retailer. twitter.com/messages/compo…

@TDressez Tiffany, this is certainly not the experience we want for our INFINITI family. At your earliest convenience, please send us a DM with the full name registered to your vehicle, the 17-digit VIN, your best contact number, any case numbers, and your preferred servicing retailer. twitter.com/messages/compo…

@INFINITIUSA @INFINITIUSA Extremely upsetting to have to write this. My brand-new 2025 QX55, owned for only 42 days, has had repeated visits to @Ghi_Wallingford @GHarteInfiniti for an ongoing dual system malfunction that still remains unresolved. During a failed repair attempt, the technician damaged my vehicle’s entire center console, including the leather finishes, stained and scuff all my seats, and interior trim while the car was in dealership custody on my BRAND NEW CAR!! Today when I went back to the dealership to hear the plan of action, I had to call the police to get it formally documented, because NO ONE one even bothered to offer me a formal apology or an explanation on how this could have happened. I now have a defective system and significant interior damage on a brand-new luxury vehicle. This situation has been so stressful since I have bought my car on January 15, 2026 - I have spent every week at the dealership- only for them to do this to my car!!! I literally broke down in tears today outside the dealership