JustPark

🚨 Reminder: For your safety and the best support experience, please only contact us through our official customer service channels. If in doubt, visit our website or app for verified contact options. Stay safe! 💬✨

@MrsHamilton85 We're sorry to hear there was a delay in response. If you could please send us details to feedback@justpark.com, a senior member of our team can review this to ensure it never happens again. Thank you.

@JustPark really frustrated. Waited all day for a call about an ongoing issue with a booking for tomorrow and no response! Been dealing with customer service since Wednesday and getting nowhere!!

@judefrank19 Hi Judith - please contact our Support team at help@justpark.com and we can assist further. Thank you.

@JustPark do you have an email for customer service?

@tommo1906 Hi there - if you would like any assistance to deactivate your listing or have any further questions regarding the government requirement pertaining to this verification process, please send details via help@justpark.com and our Space Owner team can assist further.

@justpark how dare you continue to allow my private driveway to be rented out for your financial gain all because I won’t submit to your digital id & HMRC pnonsense for a measly not even £150 a year… absolute liberty 🤬

@JL85981723 Hi Leon - if you could please send us your booking details to help@justpark.com, our Support team can look into the pricing query and assist you further. Thank you.

@JustPark I parked in St Anthony’s car park in Penzance for 41 minutes today the 12th of April. I was charged £4.80 when an hour of £2/£2.50, why was I charged so much for 41 minutes? Disgusting

@mrtonylee @TheO2 Hi Tony,  Unfortunately, the O2 currently have a lot of ongoing work within their parking lots. These works have limited capacity, and we have therefore had to remove many of our valet options.  I'm sorry for any inconvenience this may cause. We hope to have more availabilit...

@JustPark why do you no longer have valet parking options for the @TheO2 Arena in London? Not one of the 2026 shows seems to have this option now. And sending people to the Just Park O2 page just gives you options for basic parking.

@FantomKen Hi Ken, Thank you for clarifying, apologies the screenshots did not originally come through, I have raised this to our ops team who are investigating this issue at the car park.

@JustPark I want to park in this completely empty car park but your app tells me I can’t because there are no spaces. Also it only offered me 1 minute of parking for £3.10! So, I can’t park in this empty car park and you don’t get my money all because your app is bad.

@FantomKen Hi Ken! Thank you for bringing this to our attention, can you please let us know which car park this is, and we can look into that.

@knockanboy66 Hi Fiona - we're concerned to hear about this. If you could please send us full details to help@justpark.com our team can look into it and provide further assistance. Thank you.

@JustPark you’ve taken more money from my account than you should have! How can I get a refund?

@JodieMK14 @TheO2 We are so sorry to hear about the cancellation of your booking - this was unfortunately due to unforeseen circumstances at this location. For us to provide more clarification and assist further directly, please do reach out via help@justpark.com. Thank you.

Have received an email from @JustPark to notify us that they’ve cancelled our valet parking for Fri-Sun that we booked/paid for over a year ago! We’re blue badge holders with absolutely no alternative provided. Disgusting #disabilitydiscrimination #notdisabilityfriendly @TheO2

@SuhailKhawaja2 Hi Suhail, We have received your email this morning and will get back to you shortly.

@JustPark The service is response is still crap the official channels. It would help if you repond to outstanding issues!

🚨 Reminder: For your safety and the best support experience, please only contact us through our official customer service channels. If in doubt, visit our website or app for verified contact options. Stay safe! 💬✨

@DrRJSimpson Hi Richard - if you could please email the details to our Support team at help@justpark.com we can then assist further. Thank you.

@JustPark can you provide an email which would help me obtain a detailed invoice of a payment you took

@etugino2 Hi Lustine, Thank you for bringing this to our attention. I will raise with the team, in the meantime could I please have your booking reference number?

@EL_James74 Hi Emma, I have looked into this and have been advised that prices at this car park are demand-based, so they can go up when it’s busy. We monitor this listing closely and only step in if prices don’t match official signage.

@JustPark Cheers, any update?

Hey @JustPark - can I please ask how the cost of parking at Medlar Street Car Park SE5 has increased 124% ?

@ShaunaReports @belfastcc For better user experience, we thought this system would be much better however we have taken your feedback on board and the team will look into this.

Can confirm the new @JustPark system in Belfast is woeful. Have to pick select times… but when forced to overestimate past 6pm… it says you can’t have the space. Wasn’t broke… didn’t need to be changed… but I suppose customer annoyance is worth the extra £££s @belfastcc 🙄

@m1geo The team are looking into this, we appreciate your feedback.

@JustPark your system is on the blink today. I cannot pay for parking at location 80710. Google Pay fails and adding details manually results in an infinite loop of accepting different EULA and GDRP stuff... I just wanna park the damn car for half an hour!

@m1geo Thank you for your feedback, I will pass your comments to the team regarding this location.

@ShaunaReports @belfastcc Thanks for the feedback, we’re sorry for the frustration. The time-slot system is designed to manage availability fairly, and we’re actively reviewing how it works in Belfast. Your comments have been passed on to the team.

@graeme224466 @benonwine Really sorry about this, please feel free to email me your listing details and I can take a look at the booking. Please email us at support@justpark.com

@benonwine The driver didn’t read the measurements using the @JustPark app

What comes to MIND when you see this image?

@SummitSkip Hi there, We are sorry to hear you had difficulty creating a new booking. If this happens again (although we hope it won't), please don't hesitate to call our customer service so we can get this sorted for you as soon as possible.  You can reach us on 0203 318 9792 Our usual...

@JustPark So if you pay for parking for an hour in 1 spot, leave early and drive to a completely different town, it won't let me book my new parking as the previous is still 'in session' with no option to cancel?!?! Yeah great app 👍 #Useless #CannotJustPark