Lutron Electronics

#Recall: In cooperation with the U.S. Consumer Product Safety Commission, we’re recalling the LU-PH3-B power interface for LED tape light kits, in keeping with our commitment to caring for our customers with superior goods and services. The recalled power interface was sold individually and with Lumaris RGB + Tunable White LED Tape Light Starter Kits for HomeWorks and RadioRA 3 lighting systems. The affected model numbers are LU-PH3-B (power interface) and HWL-MTK-RT-IN and RRL-MTK-RT-IN (Lumaris LED tape light kits). The power interface could fail during a significant power surge, such as a lightning strike, posing a shock hazard to consumers if they touch the LED tape lights. Users should immediately stop using the affected power interface and any connected lighting and contact Lutron for a free replacement power interface. For more information, please visit: bit.ly/458RPtD.

@DavilaRdavila19 We would need to work through at maintenance team at CHOP, or the hospital team who programmed the room.

@Lutron How can I talk to the maintenance team?

@Lutron AM from CHOP in Philadelphia, and I have blinds that are not working with the switch. Do you have any Idea what's going on?

@bambamdrummer23 Our Technical Support team will be able to help you get this sorted out. You can reach them at 1-844-588-7661 or support@lutron.com. We’ll talk to you soon!

@Lutron how do I fix a dimmer switch when I flip it down it turns the lights on when I flip it up it turns them off. Please help!!!!

@sritchietoronto Hi! Lumaris tunable white tape light is compatible with RadioRA 3 and HomeWorks systems.

@Lutron can Lumaris Tunable White Tape Light work with caseta system?

@BrodieManBruce We're sorry that you're experiencing this issue. Can you send us a DM with your email address, so that we can have a member of our support team reach out directly to assist?

@Lutron Been trying to submit a contact us email for over 24 and I keep getting this. I need support for your support

@toddsloan We love to hear that, Todd––thanks for sharing!

@Lutron, I just had an amazing customer service experience with your support line. Eric was absolutely fantastic and I appreciate the level of service I was provided. Thank you!

@cinderstein Our Technical Support team will be able to best help you with getting this sorted out. You can reach them at 1-844-588-7661 or support@lutron.com.

@Lutron question on aurora / Amazon echo integration and issues encountered. Could I please connect with your support team for a quick question?

@MordiniT We're so sorry to hear this. Can you send us a DM with your email address? We will have a member of our team reach out to you directly.

@Lutron your 24/7 customer support is a JOKE, 4 business days ago 11/9/23 I pressed 1 for a call back. and today sat on hold for 48 minutes then gave up and pressed 1 for a call back again. @lutron you suck at customer support. Also sent email 2 weeks ago.

@vfxgordon Hi, Gordon! Our Technical Support team will be able to best help you with getting this sorted out. You can reach them at 1-844-588-7661 or support@lutron.com. We’ll talk to you soon!

It’s more than a system—it’s a vision of the future, a testament to our passion, and the fulfillment of a promise. The new Lutron Hospitality Solution gives you one trusted tool to streamline property management and provide next-level guest experiences: bit.ly/45ExjgS

Visit @Lutron at booth #1312 during #NECAPhilly23 to learn about the most reliable wireless lighting control system. Stop by to learn how to get trained as a Vive Badged Contractor. Learn more 👉 hubs.ly/Q023-xvS0 #NECAAmbassadorSponsor #WeAreNECA

Discover how a belief in the power of natural light drives breakthrough engineering and first-of-their-kind lighting experiences at Lutron. 🎥 Watch the full video: bit.ly/LightingInnova…

Introducing the Pico paddle remote for the Caséta system. Add wireless lighting control almost anywhere—now with a design that complements Diva and Claro smart controls, as well as other existing paddle switches: bit.ly/Pico_Paddle

We are excited to share that Ana Maria Huertas Iragorri, Global Hospitality Sales Director at @Lutron, will be joining us as a speaker at the Hospitality Leaders Summit 2023. We are absolutely thrilled to welcome Ana once again! Register to attend: bitly.ws/LSHY

📹: @Lutron's Jay Williams discusses how dealers can capitalize on Lutron & Ketra solutions and resources such as its Experience Centers, new luxury website, and more category knowledge to boost lighting revenues. hubs.ly/Q01_6Dr00

Your art reflects your personality and taste—it deserves lighting to do it justice. Discover how to properly light art collections for a final result that is museum-worthy.

Our exhibitors are excited for this year's CEDIA Expo in Denver⏬ @Lutron (booth #3101)

Help your clients keep energy costs down with Lutron motion sensors. Equipped with ambient light detection, our sensors detect daylight levels—so they turn lights on only when necessary—and learn homeowners' preferred light levels over time.

Heatherwick Studio created a tree-capped landscape in the Shanghai skyline – powered by Quantum. See how they brought this space to life at @archdaily.