AJ Bell

At AJ Bell, we're on a mission to make investing easy. It's why Which? rate no other investment platform higher for ease of use. Capital at risk. #FeelGoodInvesting youtube.com/watch?v=g7iYNr…

@MistryMistry21 Hi Kirit, thanks for getting in touch. Please could you contact us directly at CustomerOffers@ajbell.co.uk, and a member of our team will look into this further for you.

@ajbell I am writing because I have been trying to contact you regarding my £100 Refer-a-Friend Amazon vouchers, but the issue still has not been resolved. I qualified for the promotion and have previously contacted your team about the missing vouchers. When will this get sorted

A quick heads-up – we’re doing some planned maintenance soon on our website and app. From 7am on Saturday to 7pm on Sunday (13–14 June and 20–21 June) you won’t be able to log in to your AJ Bell or Dodl accounts. We’re sorry for the inconvenience, and appreciate your patience.

@sdfpk Hi, when making your first payment to a new AJ Bell ISA or Dealing account, there’s a £250 minimum deposit. If you’d prefer to start with less, you can set up a direct debit from £25 per month. You can find out more in our FAQs here: bit.ly/4vCxMO7

@ajbell Hi. I wanted to use your app, but it wanted me to give it £250, whereas I want to try it out with a small amount, like £5. I want to experiment first. What’s wrong with that?

At AJ Bell, we have three clear rules to keep scam safe. Laura and Russ talk us through these tips and explain how AJ Bell contacts you, so you can stay scam-safe. For more information head to: bit.ly/4kkpUe9

@MMpeep Hi, we are very sorry to hear of your concerns regarding the handling of your complaint and the service you have received. So we can investigate this further, please call our Customer Support Team on 0345 543 2600 and we will be happy to help you with this.

Been a loyal @ajbell customer for long (ISA & SIPP) but the service has been shocking. My complaint has been handled atrociously & the higher I escalate, the worse the response. I'll be transferring my entire portfolio to a company who respects their customers! Shameful behaviour

@manxmackem Hi, could you please email withdrawal@ajbell.co.uk and a member of our Customer Help Team will look into this further for you.

@ajbell why do you make it so hard to withdraw from my own dealing account? There should be a simple option!

@BitcornHodler ...that customers have the relevant knowledge and understanding of the risks involved, which includes customers passing an appropriateness test. We’re anticipating that we’ll finalise our decision on offering these in the next few weeks. (3/3)

@BitcornHodler ...they've introduced a number of rules which cover the process required to offer these and the information that must be provided to customers. As these investments are classed as complex financial instruments, providers must also ensure... (2/3)

Is it actually possible to buy a BTC ETP in the UK? I’ve tried buy with @ajbell but they’re useless and not offering them to retail investors. I may have to change my brokerage firm….

@MackemDragon Hi Andrea, thanks for getting in touch. Please could you contact our Customer Help team on 03455 432 600 and a member of the team will look into this for you.

How can you protect yourself from scammers? Laura and Russ talk through their top tips for protecting yourself when investing to help you become scam-safe. For more information head to: bit.ly/4kkpUe9

Scammers are determined to get your data and if you’ve already been a victim, they may target you again. Laura and Russ talk through how the scam works and what you can do to keep scam-safe. For more information head to: bit.ly/4jFP4n3

The saying goes: if it’s too good to be true, it probably is. In our recent scam-safe series, Russ and Laura discuss how to spot the sales pitches that are too good to be true so you can stay scam-safe. For more information head to: bit.ly/4kkpUe9

@london_FB Hi, you can find more information on how to sell investments and withdraw cash here: ajbell.co.uk/faq/how-can-i-… ajbell.co.uk/faq/how-do-i-w… If you'd like to speak to a member of our Customer Help Team about this, please contact us on email at help@ajbell.co.uk or call 0345 54 32 600.

Aj bell! You are pain in the butt! Too difficult to navigate, not user friendly, nearly impossible to sell and withdraw cash! @ajbell

@Politico247 @TheFCA Hi Joe, the Retail Service Providers provide the online quotes and they are subject to market conditions and liquidity. A telephone trade in these circumstances is done at the online rate, so won't be more expensive. This is covered on our website here: ajbell.co.uk/sites/default/…

@ajbell @TheFCA So why is it that when people try to sell a lot of shares there is no quote therefore forcing them to break it into smaller trades multiple trades( so more trading fees) or call your dealing team which is of course a higher fee? @TheFCA please look into this.

@TheFCA Please investigate dodgy practices at @ajbell. They force you to break up large trades so they can charge you more dealing fees. This is NOT right. What happened to the consumer duty regulations? #AJBell dodgy to use, easy to get fleeced.

Easy to use, hard to beat. Feel good, investing with the only seven-time Which? recommended provider .

We've officially completed the first three events of the AJ Bell Great Run Series 2025! Over 74,000 runners joined us at the start line cheered on by over 250,000 spectators. It's now time to get ready for the largest half marathon in the world: the AJ Bell Great North Run!

@Bo_Tier_One Hi, thanks for getting in touch. For specific investment queries, please reach out to our Customer Help team on 0345 54 32 600 or help@ajbell.co.uk on email.

@ajbell God morning! Is it possible for UK citizens to buy stocks in H100 Group AB (Ticker: H100), listed on NGM (Nordic Growth Market) in Sweden?

Our Senior Pension and Savings Expert, Charlene Young, led a webinar on why you should consider combining your pensions 💡 Watch to find out top tips and considerations to feel good about your pension here: bit.ly/4kpUovE