CAAInsurance

@rsarfatti @rsarfatti We are sorry you’ve had this experience. Please send us a DM with your policy number (or claim number if applicable) and contact information, and we will have someone reach out to discuss your situation. Thank you.

@RecoveryRocks8 We're sorry you've had this experience. Please send us a DM with your contact information and policy number and someone will be in touch to discuss your situation. Thanks.

@CAAInsuranceCo The payment came out of my account twice. I'm on a budget and now I'm $118 less for my budget which leaves me with nothing to buy groceries. Help?

@BinaNecak We're sorry you've had this experience. Please send us a DM with your contact information and policy number, and we will reach out to discuss your policy situation. Thank you.

@CAAInsuranceCo you are horrible my policy startes a month ago you sent me no paperwork took out the 2 payment beginning and then another payment 3 days later without sending me any paperwork with notification of withdrawl dates!!!

@s_langlois38 We're sorry to hear you had this experience. If you would like to discuss your insurance needs further please send us a DM with your contact information, and someone will be in touch. Thank you - SM

@CAAInsuranceCo You cancelled my auto policy without even informing me. My credit card was hacked and subsequently was replaced. You mailed a letter to the wrong address then proceeded to cancel me without my knowledge after knowing I did not receive the letter.

@AllRenate Thank you for reaching out and we're sorry you've had this experience. Please send us a DM with your contact information and claim number, and someone will be in touch. Thanks - SM

@RTC16982649 We're sorry you were unable to get through to us. If you would like to send us a DM with your contact information, someone can reach out to discuss your insurance needs. Thank you.

@CAAInsuranceCo how can customers get any service when no one answers the phone?

@deny_03 thank you for reaching out. If you would like to discuss the matter further, please send us a DM with your contact information on our handle @caaforbrokers, and someone will get in touch. Thanks.

@JeffAlbanese we're sorry you've had this experience. Please send us a DM on our handle @caaforbrokers with your contact information, and someone will be in touch to discuss your situation. Thank you.

@snowmanonfire We're sorry you've had a poor experience. If you wish to discuss your insurance needs further, please send a DM to our handle @caaforbrokers with your contact information, and someone will be in touch. Thank you.

@snowmanonfire We're sorry you've had a poor experience. Please send a DM to us on our handle @caaforbrokers with your contact information and someone will be in touch to discuss your claim. Thank you.

@bozorgmehr20 Thank you for reaching out. Please send us your contact information by direct message on our handle @caaforbrokers and someone will be in touch to discuss your needs.

@CAAInsuranceCo Trying to reach out to you, by all of the contact methods, your email servers are rejecting emails, phones are not answered, what is going on?

@Dominion_Dom69 @pulte If you still require assistance with your claim, please send us a DM on our Twitter account @caaforbrokers with your contact information, and someone will be in touch. Thank you.

@pulte If I had the money to donate I would I lost everything in a fire InsruAnce 2 years later @CAAInsuranceCo not paid out on a arson claim #insurance

@TakeALark We're sorry you've had this experience. Please send us a direct message on our @caaforbrokers account with your contact information, and we will have someone get in touch. Thank you.

Hey @CAAInsuranceCo My car was stolen on July 13th, (don't worry, the police have concluded their investigation and recovered the vehicle) but I haven't been able to get ahold of my adjuster??!! Got one email and one phone message on the 25th. Didn't return my call or email #WTF

@calder12 Sorry about that. You're posting on an account that doesn't allow DMs. Please send us a DM through this handle: @caaforbrokers Thank you.

@calder12 We are sorry you've had this experience. Please send us a direct message with your contact information, and someone will get in touch with you. Thank you.

@toddamus We're sorry you had a poor experience. Should you require further assistance with your insurance policy, please send us a DM with your contact information, and someone will be in touch. Thank you.

@CAAInsuranceCo was on hold for 45 min, your system transferred me to the wrong department. Transferred to a claims adjuster. Hold time currently went over the 2 hr mark. Almost 3 hrs to get you to fix a mistake you made on a file. What are clients paying for?

@Gen7up @CAA thank you for reaching out and we're sorry you've had this experience. Please send us a direct message with your contact information, and someone will be in touch shortly to discuss your claim.

@LizzieDahlin We're sorry you've had a bad experience. Please send us a direct message with your contact information, and we will have someone reach out to you to discuss your insurance situation. Thank you.

Helpful tip.. dont get car insurance from @CAAInsuranceCo ...they have bad office hours.. they have horrible customer service.. not transparent with their customers.. overall 👎

@Torntores Thank you for reaching out. Please send us a direct message with your contact information, and we will have someone contact you from the appropriate department.

@CAAInsuranceCo would not recommend this company for car insurance. Been going back and forth since May and still can’t get straight answers for a car accident. They don’t answer emails or when you call you don’t get answers. Very disappointing!