Shikha Shah

@rajivanand @RBI @MyIndusIndBank @MyIndusIndBank It’s been 5 days and the only response is “we’re working on it.” How much more time should I give? This feels like delay, not resolution. Please give a clear timeline instead of generic updates.

@rajivanand @RBI @MyIndusIndBank This issue has been pending for 5 days. The only response so far is “we’re working on it.” Bank claims attempts to call, but I received none. Issue shared with screenshots via email. Unacceptable service.

@MyIndusIndBank has taken no action on my time-sensitive Pioneer transfer due 29 Dec. Multiple complaints raised, yet only “working on it” replies. No resolution till now. This is not the first time. @RajivAnand @RBI

@MyIndusIndBank I’ve sent an email with the required pictures regarding the issue to the same ID. It’s day 4, and there’s still no resolution. Please address and close this issue today. I’m available on the phone number shared earlier for immediate discussion.

@ChikaaaTalks We request you to send the stepwise image\ photo from starting till error screen at socialm@indusind.com for further analysis.

@MyIndusIndBank I use IndusNet, but access is currently unavailable and it redirects to Indie, where several functions are not loading. I have already raised this with the branch manager and video branch.

@ChikaaaTalks What error message are you receiving while attempting the fund transfer? Which channel are you using for the transaction? (e.g., IndusNet, IndusIndie App, Branch, or Video Branch)

@MyIndusIndBank I haven’t received any call from your end. Also, your response is incomplete, please mention the specific details required.

@ChikaaaTalks We tried reaching out to you but were unable to connect successfully. To assist you further, we request you to confirm the following details:

@MyIndusIndBank @MyIndusIndBank Still no update. Extremely frustrating. Support, branch, and video banking have failed. You ask for details via DM but take no action—no follow-up, not even a call. This escalation process is unacceptable.

@ChikaaaTalks We regret the inconvenience caused to you. DM us your contact details/Request Number and allow us some time to get back to you with the resolution. Feel free to contact our phone banking number, indusind.com/in/en/personal… twitter.com/messages/compo…

@MyIndusIndBank Time-sensitive transaction due today (29 Dec 2025) via my Pioneer account. Multiple complaints, branch manager unhelpful, video call care gave no solution. No senior authority reachable. Is this premium banking?

@MyIndusIndBank @MyIndusIndBank Details already shared via DM. This is my own money, and I’m still unable to transfer it. Branch manager and video banking have failed again. I need immediate resolution, not another holding reply. Please confirm by what time today this will be fixed.

@IndusIndBank Time-sensitive transaction due today (29 Dec 2025) via my Pioneer account. Multiple complaints, branch manager unhelpful, video call care gave no solution. No senior authority reachable. Is this premium banking?

Airport lounge, Pioneer card, but no access — AGAIN. @MyIndusIndBank, this “technical issue” has become too frequent. What’s the point of premium banking if it fails when you actually need it?