Devender Gupta

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Devender Gupta

Devender Gupta

@DevenderKG

New Delhi Sumali Aralık 2011
268 Sinusundan470 Mga Tagasunod
Devender Gupta
Devender Gupta@DevenderKG·
Dark UX 101: make support technically available but practically invisible. Amazon nailed it. Pro tip: to reach Amazon support faster, use the direct contact page: amazon.in/hz/contact-us
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Devender Gupta
Devender Gupta@DevenderKG·
@hotstar_helps It’s been more than 24 hours, but I’m still getting the same error — NM-1001_429. Please help resolve this issue.
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks @excitel_rocks The 2.4GHz connection is unstable and doesn’t work properly. The 2.4GHz LED indicator isn’t working, and the PON indicator isn’t functioning either. I paid ₹2,000 for this router, and I’ve been facing these issues for almost a year now with no resolution.
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks @excitel_rocks My router needs to be replaced. We’ve already had an entire conversation about this on the Twitter thread — my ticket ID is clearly visible there. Why are you still asking me to explain the exact issue again?
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks Entire year I’ve requested countless times for my router to be replaced. Even your engineer confirmed it needs replacement, but it never happened. Finally, on 10th Oct my yearly plan ends, and I’ll be free from this constant struggle. 🚶‍♂️
Devender Gupta tweet mediaDevender Gupta tweet media
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excitel
excitel@excitel_rocks·
@DevenderKG Hi Devender, Please be assured that if any issue arises from our side, our team will make every effort to resolve it as quickly as possible. -Nisha
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks @excitel_rocks What’s the guarantee that after I recharge, you won’t close my router replacement complaint again like you’ve done multiple times before?
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks @excitel_rocks Nisha, as I’ve mentioned before, the router is faulty and needs to be replaced. I will only recharge the plan if it’s replaced. Otherwise, please send someone to collect the device and issue my ₹2,000 refund.
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excitel
excitel@excitel_rocks·
@DevenderKG We apologize for the inconvenience. As per the verification, your connection appears to be deactivated. Kindly recharge your account to resume the services. -Nisha
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Devender Gupta
Devender Gupta@DevenderKG·
@excitel_rocks You created a ticket for speed and ping issues, but that’s not the real problem. My LAN and 5GHz Wi-Fi work perfectly fine. The issue is with the 2.4GHz band — ever since its LED stopped working, it hasn’t been functioning properly. That’s why I requested a router replacement.
Devender Gupta tweet mediaDevender Gupta tweet media
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excitel
excitel@excitel_rocks·
@DevenderKG Hi Devender, we sincerely apologize for the unpleasant experience. We are forwarding your details to the relevant team, and they will contact you shortly. -Nisha
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Devender Gupta
Devender Gupta@DevenderKG·
@GyanTherapy @airtelindia These days, most ISP-provided ONT/ONU devices come preconfigured with TR-069. This protocol lets ISPs remotely manage your device — even if you change settings, their system can instantly overwrite them and revert everything back.
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Rakesh
Rakesh@GyanTherapy·
Hey @airtelindia I recently got a new WiFi connection installed at my new office. The setup is complete but it only runs on 5GHz band. I need Both 2.4GHz & 5GHz split bands. Customer care couldn’t solve it, engineer visit also didn’t help. It’s 3rd day now - still no follow-up. Waiting for a solution!
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Devender Gupta
Devender Gupta@DevenderKG·
Purchased Realme Buds T200 Lite on 4 Aug 2025 Order: IN61-086-R250806002 | App Date: 6 Aug 2025, 12:29 PM | S/N: 250415262415131095. Reported Audio Issue. Amazon policy says 10-day service center replacement, so I had to visit the service center myself. @realmecareIN
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Devender Gupta nag-retweet
Black Hole
Black Hole@konstructivizm·
NASA revives the 47-years-old Voyager 1 spacecraft by successfully reactivating its frozen thrusters from 15 billion miles away
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