Carbon Help

Meet Aisha, our in-app chatbot, available to answer your questions and resolve your issues on the Carbon app, in record time.

@OlamideSalau27 Hello, thank you for contacting Carbon, your #1 digital bank. We are sorry to hear that and we would love to take a look at the issue, please provide your Carbon account number via DM to getcarbon_help for further assistance.

@get_carbon Having issues @get_carbon

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@Blockchain_1_ Hello, thank you for contacting Carbon, your #1 digital bank. We are sorry to hear that and we would love to take a look at the issue, please provide your Carbon account number via DM to getcarbon_help for further assistance.

@get_carbon My app is not opening @get_carbon what is happening?

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@sherrishively24 Hello, thank you for contacting Carbon, your #1 digital bank. Please provide your Carbon account number via DM to getcarbon_help for further assistance.

@get_carbon I want to change my date of birth on my account

@idowuseun562 Hello @idowuseun562 your issue has been addressed and resolved. Please check our response via DM

@BlessingGives @get_carbon reply my message 😡

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@idowuseun562 Hello @idowuseun562 we will love the resolve the challenge experienced. Kindly send a message via DM to our support handle @GetCarbon_Help with your account number for assistance.

@wtf_rema @get_carbon send my otp number to my mail una dey craze

@EustaceNnamezie Hello @EustaceNnamezie we will love the resolve the challenge experienced. Kindly send a message via DM to our support handle @GetCarbon_Help with your account number for assistance.

@get_carbon @LordTiagox My problem is not resolved yet

Hi @LordTiagox, thanks for reaching out. The challenge has been resolved 💜.

@EustaceNnamezie Hello @EustaceNnamezie we will love the resolve the challenge experienced. Kindly send a message via DM to our support handle @GetCarbon_Help with your account number for assistance.

@get_carbon @LordTiagox My loan can’t be disbursed. Please how can it be resolved or I cancel the loan

@KISS_LIP1 Hello @KISS_LIP1 we will love the resolve the challenge experienced. Kindly send a message via DM to our support handle @GetCarbon_Help with your account number for assistance.

@get_carbon Y’all will collect non-refundable 500# and refused to give loan , will still request for another 500#

@Bitcointodler Hello @Bitcointodler Kindly send a message via DM to our support handle @GetCarbon_Help with your account number for assistance.

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@odg123456 Hello, thank you for contacting Carbon, your #1 digital bank. We are sorry for the delayed response, kindly resend your message to us via DM to getcarbon_help for immediate checks and assistance.

@get_carbon @NwanyiAgbani @GetCarbon_Help Reply ur dm @get_carbon

Hello @NwanyiAgbani, thank you for contacting Carbon. Please resend your complaint to @GetCarbon_Help for further assistance.

@Classic__Media Hello, thank you for contacting Carbon, your #1 digital bank. Kindly refer to your DM as a response has been given to address your concern.

@LuckyLu06904944 Hello, thank you for contacting Carbon, your #1 digital bank. Kindly refer to your DM for the provided response.

@Olamide0fficial @get_carbon why aren't you replying my messages

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@eazibitz Hello, thank you for contacting Carbon, your #1 digital bank. Please provide your Carbon account number via DM to getcarbon_help for further assistance.

Meet Aisha, our in-app chatbot, available to answer your questions and resolve your issues on the Carbon app, in record time.

@Capt__Awesome Hello, thank you for contacting Carbon, your #1 digital bank. Kindly refer to your DM as a conversation has been initiated with you.

@Morris_Monye @get_carbon answer my dm pls

From my dm. Please govt should act.

@AdenikePerry Hello, thank you for contacting Carbon, your #1 digital bank. Please provide your Carbon account number via DM to getcarbon_help for further assistance.

@BlessingGives @get_carbon please I want to speak with the customer care support

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@Catherineb51165 Hello, thank you for contacting Carbon, your #1 digital bank. We are sincerely sorry to hear about this, please provide your Carbon account number via DM to getcarbon_help for further assistance.

@Dan_Vhic_Da Hello, thank you for contacting Carbon, your #1 digital bank. We are sorry to hear that and we would love to take a look at the issue, please provide your Carbon account number via DM to getcarbon_help so we can verify your account status.

Carbon Finance has been wrongly reporting me as a debtor to credit bureaus for months, affecting my ability to get financial assistance from other firms, and they have refused to cancel the negative credit score. @get_carbon

@mide1moore Hello Mide, thank you for contacting Carbon, your #1 digital bank. We are sorry to hear that and we would love to take a look at the issue, please provide your Carbon account number via DM to getcarbon_help so we can verify your account status.

@passive107 Hello, thank you for contacting Carbon, your #1 digital bank. Please be informed that the account owner will be contacted directly for further assistance. For further inquiries, please send a message to our support DM getcarbon_help

@get_carbon @get_carbon Update: Ticket ID #3566809 submitted to @CarbonBank regarding my wife's restricted account. Hoping for a prompt resolution. @CBNigeria @BankersCommittee, please assist in expediting this matter. #CarbonBank #CustomerSupport"

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@Queen_Naykah You are welcome💜

@GetCarbon_Help Alright then...Thank you for your responses.

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