Ms_Kay🤗

@CityPowerJhb What do you mean which street when you know very well that the whole of Sonneglans is still off???? Can you just bring back our power please, we paying a lot of money for this ridiculous service that we are getting, it’s been 23 hours with no power and nothing has been done😡

@LetlhogonoloTu4 Hi Letlhogonolo, which street in Sonneglans?^GR

#CityPowerUpdates #CityPowerOutages #InnerCitySDC Cleveland Substation (Denver West Distributor): Full supply has been restored to customers at Denver and surrounding areas. The outage was a result of a cable fault. We apologize for the inconvenience caused. For isolated, individual electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484 /0800 202 925 for assistance. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NH

@CityPowerJhb The least you can do is give us an update so that we know what we working, right now we sitting in the dark just hoping that any minute the lights can go on but I know you guys have all the info we need but you deciding to give us a copy and paste response,22 hours and counting😡

@chizmadala Hi there, escalated for feedback. Will keep you updated as soon as new information becomes available.^GR

#CityPowerUpdates #RandburgSDC Please find the attached outage updates. Follow the City Power Randburg SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^LP

@CityPowerJhb It’s been over 2 hours since the last update.. are repairs still in progress? Or are repairs done now working on restoration? Or the next update will be that you handed the job to the night shift team??? Just keep us updated, this is definitely not the service we paying for😡

@CityPowerJhb Any update for Sonneglans????

#CityPowerUpdates #RandburgSDC Hawken 11kv Substation, Dolweni Distributor: Power supply is fully restored following a trip caused by burnt termination affecting customers in Boskruin. Customers who are still off are encouraged to log calls on citypower.mobi or call 011 490 7484 for assistance. We apologise for the inconvenience caused. For updates, follow Randburg SDC WhatsApp channel at whatsapp.com/channel/0029Va… ^LP

@CityPowerJhb At one point it was Hawken distributor and now it’s Barbara, the question now is where exactly is the fault?

#CityPowerUpdates #RandburgSDC Randburg Substation, Barbara Distributor: The test team is currently on site, locating a fault affecting customers in Bromhof, Boskruin, Sonneglans, and Northwold. Once a fault is located, the appointed contractor will commence with the repairs. Further details will be communicated in the later updates. We apologise for the inconvenience caused. For updates, follow Randburg SDC WhatsApp channel at whatsapp.com/channel/0029Va… ^LP

@CityPowerJhb So you only requesting the test team now?? What has the night shift team been doing all night?? And it has been over 2 hours since you posted this update, has the team arrived on site? What is the ETR?

#CityPowerUpdates #RandburgSDC Please find the attached outage updates. Follow the City Power Randburg SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^LP

@CityPowerJhb @AlphaM24682 It’s been 2 hours since this update surely now you should have an ETR or an update of what has happened in the last 2 hours

@AlphaM24682 Hi Kovi, we do not have an ETR. ^ZD

#CityPowerUpdates #CityPowerOutages #RandburgSDC Please kindly find the latest update below 👇. Follow us on our channel to stay informed and updated. whatsapp.com/channel/0029Va… ^ZD

@CityPowerJhb This is the same update you share 3 hours ago does this mean nothing has been since morning?

#CityPowerUpdates #CityPowerOutages #RandburgSDC Hawken Switching Station, Barbara Distributor: The testing team has been requested to locate the fault following a power outage that was partially restored due to cable fault. The outage affects customers in Boskruin, Bromhof and surrounding areas. Further details will be communicated in later updates. We apologise for the inconvenience caused. For updates, follow Randburg SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029Va… and on social media @CityPowerJhb. ^ZD

@CityPowerJhb You have been aware of this since yesterday, what have you done since then?

#CityPowerUpdates #CityaPowerOutages #RandburgSDC We are aware of the unplanned power supply interruption affecting customers in parts of Sundowner, Northriding AH, Boskruin, and surroundings. Operators have been dispatched to investigate the cause of the outage. Further details will be shared in later updates. We apologise for the inconvenience caused. For updates, follow Randburg SDC WhatsApp channel at whatsapp.com/channel/0029Va… ^ZD

@CityPowerJhb It’s been 3 hours since the last update can we please get an update of what the testing team has done so far cos seems like nothing has been done since yesterday,can we get a detailed update of what is broken and an ETR maybe

#CityPowerUpdates #CityPowerOutages #RandburgSDC Please kindly find the latest update below 👇. Follow us on our channel to stay informed and updated. whatsapp.com/channel/0029Va… ^ZD

@CityPowerJhb Any update for Bromhof? We have been without power for 14 hours and counting and the last update was 8 hours ago

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Peter Road Substation (Ruimsig, Tresjolie and surrounding areas): A team will be dispatched to assess the extent of damages caused after an attempted cable theft incident between Peter and Walnut roads. More details will be shared later today. We apologise for the inconvenience and thank you for being patient as we work towards resolving this outage. Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^ZD

@CityPowerJhb 2 hours later-no update.soon you will tell us that the night shift team has handed the work over to the morning shift and the morning shift will come and do nothing then hand over to afternoon shift and before we know it it will be the weekend😡

#CityPowerUpdates #CityPowerOutages #RandburgSDC Randburg SDC Outage Update Randburg Substation – Hawken 219 Distributor: Power supply has been restored to approximately 86% of customers. Six (6) load centres remain without supply due to an existing fault. The outage continues to affect customers in Boskruin, Bromhof, and surrounding areas. Further updates will be communicated as soon as new information becomes available. We apologise for the inconvenience caused. For ongoing updates, follow the Randburg SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029Va… and on social media @CityPowerJhb. For isolated individual faults or other electricity-related queries, customers are advised to log a call via citypower.mobi or contact 011 490 7484 / 0800 202 925.^PC

@CityPowerJhb What is this existing fault that you referring to? Is it something that will be resolved today? The least you can do is give us a detailed update so that we know what we working with not this copy and paste updates with no plan of action whatsoever😡

@CityPowerJhb What exactly are you repairing cos at this point we have no idea what’s broken..Please give us a detailed update so that we know what to expect

@kele_tshepi The repairs are underway. We regret the inconvenience caused.^

#CityPowerUpdates #InnerCitySDC Cleveland Substation outage We acknowledge a power disruption from Benrose/Denver Standby distributor, which is impacting customers in Benrose, Denver, and surrounding areas. Operators are onsite addressing this outage and have successfully restored the power supply with the exception of three load centres due to a cable fault. The appointed service provider will execute the necessary repairs to ensure full restoration for the remaining customers. For real-time updates, please visit our WhatsApp channel: whatsapp.com/channel/0029Va….^LP

@CityPowerJhb Atleast tell us how long it takes to replace the ring so that we can know if we getting power anytime soon,5 hours with no update is not helping at all, we’ve been off from Sunday but people who went off 6 hours ago have been restored, what’s so difficult with our area?

@ix_bastian_xi Hi Sebastian, we apologise for the inconvenience caused. A contractor is still on site replacing the Ring Main Unit. ^ZD

#PlannedMaintenance #ReuvenSDC Customers are hereby reminded of a planned power interruption at Robertsham Substation, which was initially scheduled for Friday, 14 March 2025. The interruption is rescheduled for Saturday 22 March 2025 from 08h00 until 16h00. ^OS

@CityPowerJhb Since morning repairs were underway for sonneglans what exactly are you repairing that takes the whole day, just tell us if power will be restored this week or we must just get used to the dark cos your updates are just a copy and paste

#CityPowerUpdates #CityPowerOutages #RandburgSDC Randburg Service Delivery Centre is sitting with 1737 open calls. Follow us on our WhatsApp channel for prompt updates whatsapp.com/channel/0029Va… ^NM

@CityPowerJhb Can we have an update for sonneglans please

#CityPowerUpdates #RandburgSDC City Power Randburg Service Delivery Centre (SDC) is sitting with 477 open calls, with 308 of those calls logged in the past 24 hours. There are 64 plants out of service (POS). ^HN

@CityPowerJhb Stop with the lies and stop apologising for the inconvenience, you are now playing with people’s lives and jobs, your lies are not helping us with anything what are you repairing if last night you were ready to restore? So you were going to restore a faulty thing?😡😡

#CityPowerUpdates #CityPowerOutages #RandburgSDC Northriding Substation, Quorn 302 Distributor (Boskruin, Bromhof, and surrounding areas): Repairs are underway. Further details will be confirmed later. We apologise for the inconvenience caused. Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^NM

@CityPowerJhb What have you been doing since Sunday to restore the power in sonneglans?Cos all we have seen is ridiculous updates, at one point the team was ready to restore and now we back to the team testing for faults, which restoration were you talking about if tests were not done😡

#CityPowerUpdates #CityPowerOutages #RandburgSDC Bordeaux Substation, Strauss Distributor (Blairgowrie, and surrounding areas): Operators are onsite working on restoring the power supply. Further details will be confirmed later. We apologise for the inconvenience caused. Updates will also be available on our WhatsApp channel: whatsapp.com/channel/0029Va… ^NM

@CityPowerJhb You must be joking, its morning already but your update still says repairs will commence in the morning which other morning are you referring to because the team should have been on site fixing this, it has been more than 30 hours of no power, your updates are a joke

#CityPowerUpdates #CityPowerOutages #RandburgSDC Randburg Service Delivery Centre is sitting with 1664 open calls. Follow us on our WhatsApp channel for prompt updates whatsapp.com/channel/0029Va… ^NM