ServerPoint

@Casa_Cota That invoice seems quite wrong… do you mind direct messaging me your username? Thanks!

Difficult to understand, @ServerPoint (user data hidden in screenshot)

Our engineering team is in beautiful snowy Amsterdam performing upgrades and improvements to our servers and network there, including enabling IPv6. We hope you all enjoy the improvements!

@ActualDeadMike Great to hear! We are now more active here on X nowadays so we’ll pay more attention to any future messages from you!

@ServerPoint haha, not a problem still, we got it sorted out via ticketing. but they had some issues for a while and made things worse before it got better.

If you use @ServerPoint web hosting services, like I have for 25 years, you might not be getting all your email. Since February 2024 they have been siphoning email and not delivering it. If you go to their web mail interface for your domain, I am sure you will see HUNDREDS of emails they have retained and not delivered to your domain. For 24 years everything was fine, but starting this year they decided they owned my email and would start filtering it and not delivering it. Having noticed emails not being delivered I finally decided to look at the web interface and noticed 400+ emails sitting in spam not delivered to me! Several of those were mislabelled as spam making me miss important communications. But they never asked nor informed me that they were starting to siphon off email instead of just delivering my domains email to me. BEWARE, @ServerPoint has decided to take a new path that they unilaterally decided was their right... You host my domain, you don't own my email to siphon it off, retain on your servers and never deliver to my pop account...

@brankopetric00 Host the old files somewhere less expensive, outside of AWS…

CTO asked to reduce S3 costs. We were spending $4,200 monthly on storage. Implemented lifecycle policies: - Move to Glacier after 90 days - Delete after 2 years Cost dropped to $980 per month. Saved $3,220 monthly. DevOps team got praised in all-hands meeting. Three months later, customer needed a file from 120 days ago. Normal retrieval: 3-5 hours. Expedited: $150 for one file. Turns out those "old files" weren't old. They were: - Compliance records customers accessed quarterly - Historical reports used for annual comparisons Spent $2,400 in Glacier retrieval fees over 6 months. Wiped out all savings. Lesson: Know why data exists before deciding how long to keep it. Cheap storage that's inaccessible isn't cheap.

@ActualDeadMike Hello Mike! We just saw this post! Sorry we didn’t see it earlier! Is this still happening? Maybe one of our spam filtering servers has gone a little crazy on your account? Let us know. But let me assure you though, your emails are your emails. :)

That said, ServerPoint has been great and provides excellent support. I would not consider anyone else, even if some groupthink in the IT department or management thought 'sure, spam filter everyone, that sounds useful'...

@TheAhmadOsman The downside of all this “serverless” and “cloud” ideas is that people have forgotten about the servers that run it all. A 64 core AMD EPYC Milan or Genoa dedicated server is a few hundred dollars a month and it gives you so much computational power.

own your infra, the cloud is a HUGE scam

@JohnONolan I guess you “cant get fired for using AWS”. But the truth is, AWS has had more meltdowns in the last decade than many other providers… Get VPS servers at many different companies and spread your eggs across multiple baskets.

VPS people love to flex when AWS goes down, but they always overlook the bigger picture When AWS is down, everything is, so nobody is angry with you. The entire internet blames Amazon and you're off the hook When your VPS is down, nothing else is, so all customer focus is on your dumb infrastructure and why haven't you fixed it yet? What the fuck is a "hetzner"? I want a refund. Source: 15 years of running infrastructure that isn't on AWS.

We are at our Santa Clara node, hosted at Equinix, performing upgrades to handle the increase of clients at that facility! Stay tuned!

@brankopetric00 I’m shocked to discover NAT is this expensive at AWS. It’s just two firewalled Linux servers, with IP forwarding enabled and iptables for NATting, using vrrp to failover the gateway for the private network. Around $50/mo tops for two VMs anywhere other than AWS.

Our NAT Gateway cost more than our entire application infrastructure. $4,800/month for routing. The discovery: - AWS bill jumped from $12k to $17k - Investigated line by line - NAT Gateway: $4,800/month - Wait, what? What NAT Gateway does: - Allows private subnets to access internet - $0.045 per GB processed - $0.045 per hour running Our usage: - 3 NAT Gateways (high availability) - 89 TB data processed monthly - Mostly outbound API calls Where the traffic came from: - Microservices calling external APIs - Pulling Docker images from Docker Hub - Downloading packages during builds - CloudWatch logs - S3 uploads (could use Gateway Endpoint) Optimizations: 1. VPC Endpoints (free data transfer): - Added S3 Gateway Endpoint - Added DynamoDB Gateway Endpoint - Saved 34 TB/month 2. ECR instead of Docker Hub: - Moved all images to ECR - No NAT Gateway charges for pulls - Saved 22 TB/month 3. Consolidated API calls: - Batched requests - Added caching layer - Reduced external calls by 60% - Saved 18 TB/month 4. Reduced NAT Gateways: - Went from 3 to 1 - Acceptable risk for non-production - Saved $720/month in hourly charges New monthly cost: - 15 TB through NAT Gateway - $675 data processing - $240 hourly (1 gateway) - Total: $915/month Savings: $3,885 monthly ($46,620 annually) Lesson: Data transfer is expensive. VPC Endpoints are free. Audit your traffic before scaling NAT Gateways. Architecture decisions have billing implications.

The Nvidias are coming! We are currently testing a variety of Nvidia cards for a future GPU based cloud service. Stay tuned! #nvidia #gpu

Our engineering team is in beautiful Singapore and they have completed major upgrades to our infrastructure there! We have doubled our RAM and CPU capacity at this location, as well as the addition of a new network provider: PCCW. #singapore #equinix #vps #cloudcomputing

Have a wonderful Christmas and happy holidays!

Our fast 3.5Ghz virtual servers are now available at our Amsterdam data center! Deploy a Linux or Windows server, powered by Intel’s Xeon Gold, today.

Introducing our new Generation 4 virtual servers, powered by 3.5Ghz Intel Xeon Gold processors! Deploy your favorite flavors of Linux or Windows today. These new types are currently available at our Ashburn, VA and Las Vegas, NV regions. More to come!

Introducing a better way to communicate with our staff! Log in to ServerPoint’s portal at portal.serverpoint.com and click on the Support icon to the left. Go ahead and start a new ticket thread with our team members. We hope that you love the new system!

Happy Independence Day to all our clients in good old US of A. Have a safe and fun day of celebration!

If you need a lot of capacity for “cold storage”, data that needs to be stored but is rarely accessed, look no further than a dedicated server with large hard disks in a RAID setup or a distributed MinIO cluster. Whatever your cloud computing needs are, we can build it for you.

ServerPoint is a fully vertically integrated company. We build our infrastructure, we design the software that runs it all together and we manage a team of great people to help you 24/7. Take a look at our new website at ServerPoint.com!

Happy 4th of July! We hope all of our US based clients have a fun and safe day of celebrating!

And just like that, we get a new version of Microsoft Windows Server! 2022 is now available to deploy on a virtual server at any of our 6 data center locations around the world! Visit ColossusCloud.com and sign up free today!