join.me

@MayLouiseSF Absolutely, I apologize for the frustration. Please direct message us your email address and we will follow up on this. ^GD

@joinme I've had no response to my email. Please can you follow up?

@joinme I want to cancel my subscription and you make it almost impossible! I haven't used the software in months, I didn't realise it was on auto-renew, and I'm not in the USA so I can't phone you.

@SouSamGeo What happens when you dial the UK number from our support site? ^GD

@joinme Please can you provide a contact number for account queries in the UK as the number on your website is incorrect?

@indentmarketing Hi, I'm sorry we don't have a direct email alias for Join.Me support. Please DM me your email and contact info if you cannot call into one of the listed support phone lines. ^AC

@castfromclay Hi, please DM me your Join.Me email address for a check on the case work. ^AC

@castfromclay Please contact support here support.logmeininc.com/joinme/help/ho… ^GD

@youssefrahoui Please direct message us the email address associated with your account and we will check on it's status. ^GD

@joinme Thks, I've done it 2 days ago and still no answer

@joinme Hi, it's a complete mess to cancel a subscription: can you help please? Thank you

Some of our services may have been interrupted due to an outage caused by a 3rd-party dependency. Our engineers have implemented an alternate fix and all services are now functional.

@Commander_KEEN_ Vielen Dank, unser Support-Team wird dieser Anfrage nachkommen. Ich entschuldige mich für die Frustration. ^GD

@Commander_KEEN_ Ich entschuldige mich, auf der englischen Seite können Sie die Anfrage senden, ohne anzurufen. Wenn Sie uns die mit Ihrem Konto verknüpfte E-Mail-Adresse direkt mitteilen, leite ich sie an unser Support-Team weiter und lasse sie mit Ihnen Kontakt aufne... logmein.response.lithium.com/portal/convers…

@Commander_KEEN_ Sie können Ihre Stornierungsanfrage senden, indem Sie unten auf dieser Seite auf E-Mail-Support klicken: support.logmeininc.com/joinme/help/ho… ^GD

@Commander_KEEN_ Wir entschuldigen uns für etwaige Frustrationen. Womit brauchen Sie Hilfe? ^GD

@BrockLAllen Hi Brock, you can email your request to cancel here support.logmeininc.com/joinme/help/ho… ^GD

@joinme Why don't you provide a "cancel subscription" option anywhere in a user's account settings? That's pretty underhanded.

@jaipuria Please contact our support team here support.logmeininc.com/joinme/help/ho… ^GD

@joinme Guys you need to have better support for paying customers - I have paid for your service and haven’t been able to use it for over 3 weeks! I had bought the Annual subscription

@joinme not able to login to join.me had paid for the full year for amit@getstarlife.com - can you please help. Thanks

Some of our services have been interrupted with access issues due to an outage of a major 3rd party internet service provider, CenturyLink. While our services are operational, you may continue to see connectivity issues until that 3rd party has recovered. 9to5mac.com/2020/08/30/cen…

@DenseBreastInfo We are not seeing any service issues at this time, what exactly is happening? ^GD

@joinme are you having login issues?

@drbruner I apologize for the frustrations. You can easily request cancellation of Join.Me services through our support site here: support.logmeininc.com/joinme/help/ho… ^AC

@joinme is running a scam service. They jacked the price up on my account set to auto-renew and then don't offer a way to cancel the subscription online (or even disable auto-renew!). I submitted an email and they are using COVID as an excuse not to respond. #ScamAlert

@MrsMicheleB We haven't had any audio disruptions that I'm aware of this week. Which phone number did they dial, and what was their experience? ^AC

@joinme Is there any issues with scheduled calls today? A client was not able to join a call with the participants. I have a copy of the invite made on June 9th, but can't find any signs of the call in their history, reports, or scheduled calls.