Latercase

@florian_gibert We'll only be supporting the S26 Ultra at this time, unfortunately. That said, happy to reconsider if we start to see enough demand from the community for the S26/S26+ variants!

@latercase will you not be making cases for the S26+?

@derek_fost7250 Hey Derek! We don't have any immediate plans to support Xbox models, but happy to pass your request along to our design team. Might be something we can explore in the future!

@latercase Can a case for the xbox ally x be made? That would be awesome.

@Stane1983 Hey Stanislav! We only offer one shipping service to Croatia at the moment, unfortunately. Delivery normally takes about 5-15 business days. Happy to pass your request along to our shipping team, though. Maybe we can explore alternate shipping to Croatia in the future!

@latercase is it possible to get fast DHL express or some other delivery for caae that I'm about to purchase next week? I'm from Croatia, Europe and shipping takes ages... Btw, I'm your long time customer and big fan of carbon fiber cases 😀

@retrogc30 Appreciate the support!

@latercase the watch ultra case fits perfect !!!! Great Job !!!👏 cutouts are mint

Hey Joe! We're still on track for an October release, and pre-orders will be shipping throughout the month as our inventory arrives in waves. If you send your order # to our support team (support@latercase.com), they'll be able to give you a bit more detail for your order specifically.

@latercase Is there any news on when iPhone Air cases will ship? This temporary case I’m using is very close to going in the trash

Hey Carlos! Sorry for the late reply over the weekend. We're still on track to have pre-orders shipped in October, and they'll be shipping throughout the month as our inventory becomes available. Based on when your order was placed, it'll likely be shipping in the 2nd half of the month. Rest assured that we'll send over the tracking details the moment it leaves our HQ. Appreciate your continued patience!

@latercase any update on ship times for air cases?

@GeniusBooga Appreciate the follow-up. Our support team has replied to the email, so keep an eye on your inbox in the next few minutes!

@latercase I tried to email and got no response. It's all good. I don't expect anything, just letting you know that your case doesn't work with any screen protectors other than your own.. if that's what you were going for, it worked. Unfortunate but it is what it is.

@latercase be nice if you told people your $70 case only works with your screen protector. 👎👎

Thanks for sending that over, and sorry to hear that your tempered glass wasn't compatible with our Fold 7 case. We try to make our cases compatible with other third-party glass manufacturers, but the reality is that screen protector coverage varies significantly between different brands. Since our case is precision-engineered to frame the "active" portion of the display, if the glass extends beyond this area in any way, then it likely won't be compatible with our case. That said, you raise a good point. If someone is looking to use tempered glass with our case, one way to guarantee a perfect fit is to use our tempered glass, as it's designed for compatibility with our cases. We'll pass this feedback along to our Amazon team to see what kind of changes can be made on the product page moving forward. In the meantime, please send an email to our support team (support@latercase.com) and we'll work something out with you to get this resolved.

@latercase Amazon 113-5900608-2749839

Hey Edward! Pre-orders will be shipping in October. We definitely try to make our cases available as close to launch as possible, but unlike many other case manufacturers, ours are precision-formed to the device with tolerances less than 0.5mm. That level of accuracy, particularly around our unique Cyber Edition camera coverage, requires hands-on testing with the actual device (not just specs from leaked CAD files) before we go into mass production. For us, 'good enough' isn't a standard that we believe in. We could certainly rush a product to market to ensure it's available at launch, but we believe in testing our cases on the actual device prior to mass production so that we can have 100% confidence in the products that are going out to customers. Hope that helps clear things up a bit!

@csoriano @dbrand No immediate plans to support a case for Seeker, but happy to pass your request along to our design team. Might be something we can explore in the future if we start to see enough demand from the community.

We do love ourselves a clear case. @dbrand can we hope for a Grip case or skins? How about you @latercase? I could use some unbox therapy.

@_proxolo @UnboxTherapy Thanks for getting back to us, Ajay. Our support team sent over an email earlier this morning. Please make sure to double-check your junk/spam folder and "promotions" tab in case Gmail accidentally filed it away from your inbox.

@latercase Hi @latercase, I haven't received any email from your support team yet. My order is still stuck with Aramex due to KYC/address issues. I've always trusted Latercase since it's from @UnboxTherapy, but this situation is very disappointing. Please help me resolve this quickly.

@_proxolo Hey Ajay! Sorry to hear that your KYC was rejected. We'll have a support rep reach out via email in the next few minutes, so keep an eye on your inbox shortly.

@latercase Hi @Latercase, I ordered a case (Tracking No: 37279311403) shipped via Aramex. The shipment is stuck in Indian customs as my KYC docs were rejected. Aramex told me to contact you to either change the delivery address or process a refund. Can you please help me resolve this?

@blerdparadox Perfect, expect an email in the next few minutes!

@latercase I placed an order on the 17th and received a shipping update that my item was shipped on the 22nd. However wismo says tracking error and USPS has not received the item. Can you help your boy out

@__herb Thanks for sending that over. Saw that you have an open support ticket, so we've just responded there.

@latercase 345181

@latercase I placed an order on the 9th and received a shipping update on the 13th. However, I haven’t received any updates since then. It’s been almost two weeks since I placed the order, and I’m located on the East Coast. This entire process has been quite disappointing.

@MetasTcg Appreciate the support!

@latercase yall make the best phone cases if you havent gotten one from them you need to!!!

@Hangemhigh187 The next wave of pre-orders will be shipping by the end of this week.

@latercase When will you begin to ship z-fold 7 pre-orders?

@EricWitts406 @LewLater Hey Eric! The next wave of pre-orders is expected to ship in early August.

@LewLater any updates on shipping date for the Z Fold 7 @latercase ? Just pre-ordered that pretty Wally Blue for the blue Z Fold 7