valentine

Oduor-Otieno F. 🇰🇪@oduorotieno_QI·9m

@val_Chep @ICEALION 16months? Kwani haujui @ira_kenya ina maintain payroll juu ya kazi kama hii yako. Hizo email threads mingi forward kwa servers za ira.go.ke. Thank me later.

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valentine@val_Chep·9h

Dealing with .@ICEALION has been the most frustrating insurance experience. Despite a comprehensive cover on my new CX‑5 with excess protector, I filed a claim in Jan 2025 which was approved. It’s now Apr 2026 — 16 months! The claim is still unsettled.

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valentine@val_Chep·1h

@ckivuva0 @EvanoMemba @ICEALION I am a suffering client now for 16 months!

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Kivuva John🇰🇪@ckivuva0·1h

@val_Chep @EvanoMemba @ICEALION ICEA has been among the leading companies in insurance industry etc. what’s happening? We pray it doesn’t affect our pensioners as quite a big number are in it.

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@EvanoMemba x.com/i/status/20476…

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valentine@val_Chep·6h

.@ICEALION stop mutting me! Please settle my claim!

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valentine@val_Chep·1h

Dealing with .@ICEALION has been the most frustrating insurance experience. Despite a comprehensive cover on my new CX‑5 with excess protector, I filed a claim in Jan 2025 which was approved. It’s now Apr 2026 — 16 months! The claim is still unsettled.

QME

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Evan wa Memba@EvanoMemba·1h

@val_Chep Kwani unawaogopa why delete the Post

Indonesia

Wizard of Oz 🇭🇰 🇰🇪@PeteroMaina

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valentine@val_Chep·1h

16 months!

@val_Chep @ICEALION Wueh, over an year and half in waiting. Hapa wanacheza Rough Sana. Why approve then sit on it. 🤔🤔🤔

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Wizard of Oz 🇭🇰 🇰🇪@PeteroMaina·1h

@val_Chep @ICEALION Wueh, over an year and half in waiting. Hapa wanacheza Rough Sana. Why approve then sit on it. 🤔🤔🤔

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ALASIRI MOTORS@alasirimotors·7h

This car is good as a write-off. Airbags deployed ! Nothing to repair here

.@ICEALION chose to “repair” the car, oversaw shoddy work, used incompatible parts, and even tried to return it unrepaired while offering “cash in lieu”, when i questioned their work. To date, no settlement and no car😭😭 .@ICEALION settle my claim!

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ALASIRI MOTORS@alasirimotors·7h

@val_Chep @osoroKE @ICEALION Once Airbags deploy thats basically written off

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valentine@val_Chep·2h

@clad254 @Gathirwa4 @ICEALION @ira_kenya me too!

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CLAD254@clad254·3h

@Gathirwa4 @val_Chep @ICEALION I reported but @ira_kenya has done nothing one year down the line

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valentine@val_Chep·3h

@MMEWakili @ICEALION 16 months!

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BaiteOriginal@MMEWakili·3h

@ICEALION @val_Chep Your agents better not visit our offices,juu tutawafukuza,generally we are very courteous to sales people and even provide tea or a bottled water juu hiyo kazi sio rahisi.. but wa @ICEALION hao sasa ni persona-non-grata in our offices .16 months???!

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valentine@val_Chep·3h

@lawrencekitema I hope you guys see vile wanajifanya hawaoni hizi message

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Lawrence Kitema@lawrencekitema·8h

Dear @ICEALION, if this claim is valid, bring it to a conclusion. What do you have to say about it?

Dealing with .@ICEALION has been the most frustrating insurance experience. Despite a comprehensive cover on my new CX‑5 with excess protector, I filed a claim in Jan 2025 which was approved. It’s now Apr 2026 — 16 months! The claim is still unsettled.

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elisha@elisha2326841·3h

@ICEALION @val_Chep So people have to make noise on social media for you to fulfill insurance claims?

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🇰🇪The Rustic Garden@cbeekeeping·4h

If I were @ICEALION , I would settle this matter today. The negative publicity you will receive here is not worth the few coins this woman is demanding. Ama niwache tu.

@ICEALION .@ICEALION you have been regretting and following up for 16 months now. I am going to share all email threads and letters here next! public should know the frustration you have put me through and type of insurer you are.

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valentine@val_Chep·4h

@MachariahWangu1 @ICEALION Iv done it 16 months. If hujanotice ata hii post wanalenga

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Basileus Macharius. 🇮🇱🇺🇸@MachariahWangu1·5h

@val_Chep @ICEALION Would you mind to reach out to them once more? They will listen to you.

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valentine@val_Chep·4h

@Jeanhtz @ICEALION @ira_kenya @Cofek_Kenya @KenyasOmbudsman @Kenyajudiciary IRA pia hawajasaidia for 1 year, wanasema following up with nothing

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COMMAND@Jeanhtz·4h

@val_Chep @ICEALION You could try talk to @ira_kenya. They look into such matters. Sorry about your ordeal. CC : @Cofek_Kenya , @KenyasOmbudsman @Kenyajudiciary

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Justin Gachira@GachiraMiatu·5h

@val_Chep @ICEALION Why would they opt to repair this car?? If under comprehensive then they should proceed to payout @ICEALION

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valentine@val_Chep·5h

@UE1fS2VybmVs @ICEALION Cant recomend .@ICEALION

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Paschal Masha@UE1fS2VybmVs·5h

@val_Chep @ICEALION Looks I also have to drop them on my next renewal

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valentine@val_Chep·5h

@kmainaj @ICEALION 16!

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Dz@ddy Energetic.@kmainaj·5h

@val_Chep @ICEALION 16 months??? THAT IS NOT ACCEPTABLE

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valentine@val_Chep·5h

@pmmunene @ICEALION They are ignoring me

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PMKairu@pmmunene·5h

@ICEALION @val_Chep Waiting for confirmation of compliance... Insurance are very quick to pick premiums like cheetahs yet turn into tortoise when claims arrive! And you wonder why insurance uptake is super low in KE

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valentine@val_Chep·5h

@slimvany @ICEALION Have they settled you? As for me they are silent.

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