Alison indge

@bt_uk I would do that if that BT ID APP would work 🙄

We don't have access to accounts here on social media, I'm afraid. You can see how to change how you receive your bill here: bt.com/help/account-a…, or by calling the number above so we can get this set up for you. We appreciate it's never ideal having to wait on hold to speak with us, but our teams are working hard to answer all calls as soon as possible.

Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

@bt_uk I tried to ring today but there was a 20 minute wait can some one DM me as I just want paper bills not online bills especially as the BT ID App isn’t working to check them

@AliIndge Afternoon Alison. We want it to be a smooth and easy process for you to be able to log in and manage your account, and it's a shame this isn't the case. If you're still having trouble, please give us a call on 0330 1234 150 so we can help get this back up and running for you.

@Dizzylizzie19 @bt_uk 🙄 top tier communications /technology company can’t get their own app to work 🙄

@AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix

@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

@bt_uk why is your website and app stuck in a constant loop of me having to log in and not actually be able to view my account, bills etc???

@Dizzylizzie19 @bt_uk Same here

@AliIndge Hey Alison, I'm not aware of any issues with the app. I know it sounds super basic, but it's worth clearing the cookies/cache, and trying again. If not sorted please give us a call on 150 from a BT mobile, or 0330 1234 150 from any other phone.

@bt_uk The app hasn’t worked for over 48 hours please fix it

@bt_uk Done all that and deleted App and re- installed I’ll ring tomorrow - I just need to see my bill as it’s higher than expected

@bt_uk I cant access MYBT to view my bill On the App It keeps saying a system error has occurred I’ve changed the password , I’ve done two step verification , I’ve made a PIN number On the desktop it keeps putting up the homepage and just giving links on how to view a bill

@MonmouthshireCC for goodness sake simplify your website - register & log in needed to access main site (my Monmouthshire ) -register and log in needed to access personal portal - then the Revenues online page has no contact details on - I despair 🤯

Then you eventually get somewhere

Why does nothing work on the @MonmouthshireCC web site Trying to use the self service portal as advised on their latest council tax bill

Hi - can anyone tell me if this a set that goes together and what is it ? Trying to sort garage out and keep finding random items 🙄#tools #plumber #garage

@thebedsupermarket Please contact me to let me know when our bed will be delivered - no reply to emails - no one answers telephone @duodelivery can you help ?

@ProtectTheWild_ Richard Smith must be taken to court for cruelty to animals! @RSPCA_official ARE YOU GOING TO DO ANYTHING?

@__RoyalMailHelp could you let me know when this has been rectified please

@RoyalMailHelp Hi the labels are not printing at this location - tried yesterday and today