Miss B

I may be avoiding doing housework but I did just make the best French onion soup I’ve ever made so I’m calling today a win.

Rewatching sandman. A. I think the Gregory scene will always make me cry. B. Can someone make me a Goldie toy, I want a tiny gargoyle

I’ve used @AwesomeMerch before and been happy as I know lots of you have but wanted to warn everyone they seem to be taking money and not fulfilling orders right now and ghosting anyone who contacts them so beware. #ScamAlert #SmallBusinessbeware

@AwesomeMerch how do I get hold of someone regarding an order? I’ve tried emailing, calling and a dm on here and still nothing.

Very much enjoying Stroud steampunk in the park event, I’m about to find out what tea dulling is.

Walked a different way home for no apparent reason. Passed a shop with a one day fabric sale. 🤦‍♀️ oops.

Sat in my sewing room doing some hand sewing and listening to @RealGhostPod and I hear the creaking sound of little footsteps. Absolutely shit myself. Turns out next doors cat had come in the open back door and was exploring. 🤦‍♀️

@TashaMCampbell Yes. Really liking it. A slower pace is suiting me.

Moved to a new town 6 weeks ago. I’ve just been id’d fir the 3rd time. I’m taking this as I sign I did the right thing 😆 #41andgettingyonger

@virginmedia I called this morning and last week and the week before but have never managed to speak to an actual person.

@Bmillinery I am so sorry to hear that this has happened Miss B, it does sound incredibly frustrating. Can I ask when you last phones us? Were you able to speak to an agent? ^AC

@virginmedia I’m still trying to cancel my account that should have been stopped on the 31st of may your phone lines are sending me in circles how do I speak to a human?

@virginmedia The service stoped on the 31st of may and the payment was taking on the 6th of June.

@Bmillinery I'm so sorry to hear that! When was the payment taken and what date did the service stop? We do bill as usual up until the account is fully cancelled. ^AC

@virginmedia Nope, it says I’m in credit abs them you took even more

@Bmillinery Does that bill match the amount that has been taken from your account at all? ^AC

@virginmedia I received a bill with the instructions on returning my kit but it did not say final bill on it.

@Bmillinery I'm so sorry to hear that Miss B! Were you given an final bill at all? ^AC

@virginmedia Yep, I have email confirmation and confirmation of receiving the equipment back and yet you still took money.

@Bmillinery Hi there, I'm so sorry to hear that this has happened! Can I just confirm had you previously agreed to a cancellation with an agent ending on the 31st of May? ^AC

@TashaMCampbell 🤦‍♀️

A delivery guy just called me and told me “my house is not where it’s meant to be” I’m not sure what to say. I didn’t move it, I promise! All the other deliveries I’ve got since I moved here have found it ok.

@virginmedia This is not helpful. I’ve read those articles, called that number and got no where as far as information goes, that’s why I tweeted as this seems to be the only way you actually communicate.

@Bmillinery The link provided offers more details, Miss B, but if you'd like us to look into this further then please contact the team on 0345 454 1111 (or 150 from a Virgin Media landline). They'll be able to investigate and advise further for you. Keep us posted on this. ^ZR

Once again, I’m here to recommend that for the sake of your own mental health and well-being you never ever take out a contract with @virginmedia

@virginmedia I haven’t received anything with final bill written on it. Just one that’s the same as every other month.

@Bmillinery If your services cancelled on May 31st then you'd still get a final bill produced after disconnection. Have you received that yet? You can find more information on your final bill here: virginmedia.com/support/help/b… ^ZR