BotoxCosmetic (onabotulinumtoxinA)

@Regina100752 @Jeanaln @Allergan @chronicmigraine Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@BotoxCosmetic @Jeanaln @Allergan @chronicmigraine You charged my credit card but didn’t honor your offer? I got nothing in email.

@Allergan @chronicmigraine @botoxcosmetic How are you going to make the offer available to those of us who kept refreshing the web page, couldnt get thru on the phone yet fulfilled all of the other requirements? Signed up a week ago-no email. I have tried ALL DAY!! #botoxday bogo

@baconpupper @MomofMayheim Hi! Please allow 3 days for your confirmation email with codes to arrive. Everyone who purchased a cad will receive a confirmation email. Thank you for your patience!

@MomofMayheim @BotoxCosmetic Bought mine @BotoxCosmetic but where is it in my account????? #brilliantdistinctions

Me still waiting for @BotoxCosmetic to fix the website since no one could actually purchase their product yesterday #epicfail #botoxcosmeticday #BrilliantDistinctions

@baconpupper Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@BotoxCosmetic Managed to pay, but still no email confirmation or points in my acct. Phone line busy. 🤬

See full Product Information, including Boxed Warning and Medication Guide: bit.ly/BTXCpi

@baconpupper Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days for them to show in your account. We apologize for any frustration we may have caused.

@BotoxCosmetic My card was charged. This was so poorly handled. Wheres my credit in my bd acct???

@EmilywithG @Skullcrushers48 We sincerely apologize for the inconvenience and frustration we have caused. We are refunding duplicate payments within the next 24 hours and you will receive a confirmation email when the refund is complete.

@Skullcrushers48 @BotoxCosmetic Same here! Credit card was charged and I received no email. I’m starting to wonder if they were hacked? My sister got an email with redemption codes and I did not, but my cc was charged and then they took the whole site down 🤷🏽‍♀️ Makes me nervous

@BotoxCosmetic so after 4 hours grinding I got it to check out and work. I check my bank account and I’ve been charged twice for 100$ but I’ve yet to receive an email or have the gift cards added to brilliant distinctions wtf is this!! My wife planned to use them in the morning

@Skullcrushers48 We sincerely apologize for the inconvenience and frustration we have caused. We are refunding duplicate payments within the next 24 hours and you will receive a confirmation email when the refund is complete.

@cupcakesarenice We are in the process of refunding any duplicate charges and you should receive an email with confirmation today. We're truly sorry for the inconvenience.

@thisispkd We are in the process of refunding any duplicate charges and you should receive an email with confirmation today. We're truly sorry for the inconvenience. Everyone who purchased a gift card will receive their confirmation emails & codes. Please allow 3 business days. So sorry

The @BotoxCosmetic special charged my card twice yesterday and I never got a confirmation email for either time so I’m not sure if I have $0 worth of Botox or $400 worth but all I wanted was to purchase one time 😤😡🤬

@maggieekay @Battags49 @Allergan We are in the process of refunding any duplicate charges and you should receive an email with confirmation today. We're truly sorry for the inconvenience.

@EmilywithG @RachelBeach1 @Allergan @brentlsaunders Hi! Please allow 3 days for your confirmation email with codes to arrive. Everyone who purchased a cad will receive a confirmation email. Thank you for your patience!

@RachelBeach1 @BotoxCosmetic Me too! And thousands others! They won’t answer anyone. I tweeted @Allergan and @brentlsaunders it’s beyond ridiculous

@BotoxCosmetic I have been charged TWICE for botoxcosmeticday giftcard!! SO I have paid $200 for a BOGO $100 giftcard!! And have not received any notifications of my purchases but it is on my credit card!! Wtf??!!

@RachelBeach1 Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@maggieekay @Battags49 @Allergan Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@kristycarriere Hi! Please allow 3 days for your confirmation email with codes to arrive. Everyone who purchased a cad will receive a confirmation email. Thank you for your patience!

@BotoxCosmetic my credit card was charged TWICE!! And I still have not received my codes via email. I tried to reach someone via your website message center and that failed too!! Customer service is unacceptable! How can I get a refund for overcharge and get the codes!!#botoxfail

@dimpleinator Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@BotoxCosmetic was lucky enough to get in on the sale but was charged 3 times and have been on hold for nearly an hour trying to resolve this. Is there somewhere I can email?!

@EmilywithG @Allergan Hi! Everyone who purchased a gift card will receive their confirmation emails with codes. Please allow 3 business days. We apologize for any frustration we may have caused.

@Allergan sure wish y’all would respond to the thousands of people that got their credit cards charged and no email/redemption code! You’ve dismantled comments, stopped answering the phone and won’t respond to emails #botoxcosmeticday #botoxcosmetic #BDdiamondmember

@goldmeteor @Allergan Thanks for reaching out. We are so sorry our website is down, and you may not have received your reminder or been able to purchase your BOGO. We know you’re bummed and so are we. We’ll message you when it’s up and ready.

@alicatforbes @AdvantageCPR Thanks for reaching out. We are so sorry our website is down, and you may not have received your reminder or been able to purchase your BOGO. We know you’re bummed and so are we. We’ll message you when it’s up and ready.

@alicatforbes @MrsGarza1871 Thanks for reaching out. We are so sorry our website is down, and you may not have received your reminder or been able to purchase your BOGO. We know you’re bummed and so are we. We’ll message you when it’s up and ready.

@jenheger Thanks for reaching out. We are so sorry our website is down, and you may not have received your reminder or been able to purchase your BOGO. We know you’re bummed and so are we. We’ll message you when it’s up and ready.