Customer Contact Week

At #CCWOrlando, Audrey Steeves and @datamark_inc's Ali Karim highlighted how organizations are rethinking their approach to technology investments. Read the full article from @cxtodaynews here: cxtoday.com/contact-center… #CCWDigital #CCWOrlando #theCMPway

Interested in sponsoring #CustomerContactWeek? Vendors can connect directly with senior leaders actively seeking partners to help grow and innovate their organizations at the link below! customercontactweek.com/ccw-lasvegas/p…

#CCWVegas returns June 22–25, 2026, at @CAESARSFORUM! Secure your stay with our special group rates at @HarrahsVegas, @TheLINQ, or @CaesarsPalace before the May 29 room block cutoff. Book your hotel here: #venue-las-vegas" target="_blank" rel="nofollow noopener">customercontactweek.com/ccw-lasvegas/r…

Introducing the Executive Leadership Exchange at @CustContactWeek Las Vegas 2026. Space is extremely limited, so if you’re ready to join an elite group of senior leaders driving the future of customer experience, request your invitation here: customercontactweek.com/ccw-lasvegas/e…

Want to see who attended Customer Contact Week 2025? Head to the link below to see our 2026 Past Attendee Snapshot, where we highlight all the amazing organizations that have joined us for the world’s largest customer contact event. customercontactweek.com/ccw-lasvegas/2…

🚀 Ready to elevate your customer contact and CX strategy in 2026? Now’s the time to secure a spot for you and a colleague at #CCWVegas! 👉 Register with our BOGO discount here: customercontactweek.com/ccw-lasvegas/r…

Today is the last day to apply for the CCW Excellence Awards! Head to the link below to fill out your application or secure your ticket to the industry's most exciting night of the year! customercontactweek.com/ccw-lasvegas/e…

#CX leaders are rethinking where human value matters most. At @CustContactWeek, Hiring Branch CEO Stephane Rivard and Fundraising Direct’s Sarah Wise made the case that the answer starts with how contact centers hire. Read more here: cxtoday.com/contact-center…

The deadline to apply to the CCW Excellence Awards is THIS FRIDAY! If you think you, a member of your organization, or your organization itself has what it takes, check out this year's categories and apply now at the link below! 🎊 customercontactweek.com/ccw-lasvegas/e…

This blog from CCW explains why closing the gap between dashboards and real customer sentiment requires a shift from retrospective reporting to predictive, action-oriented insights. Click here to read more: customercontactweek.com/team-ccw/blog/…

Customer Contact Week is proud to be honored by @TradeShowExec Magazine's Fastest 50 and Next 50 Classes of 2025! Read the full list and learn more about the upcoming Summit here: tradeshowexecutive.com/tse-fastest-50…

This blog from CCW explains why modernizing contact centers to cloud-native, digital customer service platforms is no longer optional but an essential shift to meet today’s demands for speed, flexibility, and engagement. Click here to read more: customercontactweek.com/team-ccw/blog/…

This Friday is your last chance to secure three end-user passes to #CCWVegas for only $999.67 each! That's a savings of $6,000 to bring your team to CCW! Click the link below to register now 🤑 customercontactweek.com/ccw-lasvegas/r…

Read this blog from CCW at the link below to see why impact comes from turning #CX insights into tangible improvements at the moments that matter most to customers. customercontactweek.com/team-ccw/blog/…

The full program brochure for #CCWVegas is live! View the program brochure through the link below! Reminder: Shaq is somewhere in this photo... can you find him? 🔍 customercontactweek.com/ccw-lasvegas/b…

There was a little extra magic in the air last week for #CCWOrlando✨ Thank you to our sponsors, speakers, and attendees for delivering the ideas and inspiration shaping customer contact in 2026 - see you all at #CCWVegas! #CustomerContactWeek

#ThrowbackThursday to #CCWOrlando! Last week, the industry’s best and brightest converged to bridge today’s realities with tomorrow’s opportunities. We can't thank you all enough for another successful #CustomerContactWeek to start the year!

Click the link below to read the latest blog from CCW and discover how the shift from human vs. machine to human + machine moves automation beyond cost savings and toward value creation, allowing human agents to focus on judgment, creativity, and empathy. customercontactweek.com/team-ccw/blog/…

#CCWVegas is on the horizon! Click the link below to Buy One, Get TWO end-user passes (yes, you read that right) to the BIGGEST #CustomerContactWeek yet! P.S. We're going to hide Shaq in every post from now until Vegas... see if you can find him 👀 customercontactweek.com/ccw-lasvegas/r…

Day 3 of #CCWOrlando had us cheesin’ 😁 We’re sad to see you all go, but we couldn’t be more grateful for the time we spent together! Thank you all for another successful #CustomerContactWeek!