GoToMyPC

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@steve_samples Sorry to hear this. Typically, error 2001, Method "CreateProcess" returned Win32 error [1260]. means this program is blocked by group policy. For more information, contact your system administrator. ^KG

@GoToMyPC Sure wish I could use the service I'm paying for.

@AlisonS78625204 It should be working correctly now ^GD

@GoToMyPC Hi, Service out again at 3:37 p.m. CT

@gotomypc Your Service is down but your goto status says you are operational. What is the ETA?

@AlisonS78625204 Thank you, we are alerting the team. ^GD

@dropK1CK_ninJA Sorry for the frustration. Please try again now. ^GD

@GoToMyPC Cannot login. Getting this error from the website. Kind of need it to do work.

@grantperry24 This is based on restrictions on your end, you can reach out to your IT department for assistance, or some videos can assist with this error message like this: youtube.com/watch?v=sJ1bgo… ^KG

@GoToMyPC I am trying to use GoToMyPC on a new laptop but keep getting a this is not a Microsoft app error message and the opener will not run

@shintaro_wav We are not aware of any service issues currently, and our support team has not received any reports. ^GD

@scruzcpa Can you DM your email or case # and I can take a look at your case? ^KG twitter.com/messages/compo…

Hey @GoToMyPC since your technical support is nonexistent, maybe I can get a response here. Why does it take 20 minutes for a remote printer to connect on Logmein?

@KenDuba Not at this time, sorry. ^GD

@KenDuba Thank you. We see a successful sign up earlier today, you should be able to sign in on the website and set up your host computer support.logmeininc.com/gotomypc/help/… ^GD

@KenDuba Hi Ken, what is happening exactly when you try to sign up for a free trial? ^GD

@Sizu24 On your Mac please deselect "Displays have separate Spaces" in the System Preferences -> Mission Control. You'll need to log out and log back into your Mac to make the change. Then in the GoToMyPC Viewer select Window mode and a Zoom option, not Fit to Screen. ^GD

@GoToMyPC The multi monitor lets me switch back and forth between the two on Mac. On windows it lets me drag one large screen onto both of my monitors to see the dual monitor setup from the host

@GoToMyPC are you guys ever going to update the Mac version? It's pretty much unusable. Slow, can't even see more than one monitor at the same time, and unresponsive to button clicks when you try to close apps

@anniecalif Hi, we have not seen any service issues today status.logmeinaccess.com ^GD

@marc_paz Okay, thank you. ^GD

@GoToMyPC Never mind it was windows firewall acting a fool

@GoToMyPC are you down right now?

@marc_paz Thank you. I will check with our support team to see if we have any other reports of this. I have tested the service and connected successfully to host computers. ^GD

@GoToMyPC When I try to connect

@marc_paz Are you seeing this on the website, or is it a message in the software when you try to connect? ^GD

@GoToMyPC It says service is currently unavailable and you are working to resolve

@rodoalons Thank you. I have reported the error message you received using the Client App for investigation ^GD

@GoToMyPC Yes, I was able to sign in and connect from the website

@GoToMyPC Whats going on?