Hisense South Africa

Whether you're deep in a gaming session or settling in for a movie marathon, your screen should never be the weakest link. Meet the Hisense 55U7Q 55″ Mini-LED TV that was built to impress, whatever you're watching. MiniLED backlighting delivers extraordinary contrast and depth that pulls you into every scene. ULED Colour brings the picture to life with rich, accurate tones. And for the gamers in the room 144Hz with VRR means silky smooth motion and zero screen tearing✨ 👉Your next upgrade is here #HisenseZA #55U7Q #MiniLED #GamingTV #HomeEntertainment

@NushkaBlossom Hi Lee, We've responded to you via DM's, please check.

@HisenseSA We're having a problem with a new fridge, we've put it on but it isn't getting cold. What could be the reason? Or should it be taken back to the store?

@nuutge Hi Mike, Please check your DM's

@HisenseSA I threw my hisense TV away because I can't even update the Showmax app.

@HisenseSA how can I update the old showmax app on my TV please.

Two zones. One appliance. Zero excuses for not cooking. 😄💚 The Hisense H12AFBK2S4 | 12L Double Door Air Fryer let's you cook two different meals at the same time, because the chips and the chicken deserve equal attention. And yes, there's a visible window. So you can watch it all come together without lifting a finger. 👇 Tell us in the comments which two meals would you cook first in your dual zone? Drop both below and let's settle this. 😄 #HisenseZA #AirFryerLife #CookSmart #FoodieApproved

@Perserverist Hi @Perserverist, We will follow up and revert back to you. ~MV

@HisenseSA We need certain information from you to add you to our system for payment processing. This is where your spares department has gone silent, we are being ignored it seems.

@HisenseSA The lack of response from your spares department is frustrating. Emails and calls are ignored. I was promised to get a call back from your Spares department…no one called. My last call was yesterday on ticket No. 2534454. Do you treat all your customers this way?

Your Official Stadium starts at home. From 2010 memories to 2026 dreams, we’re the official bridge between generations of fans. Every seat becomes the best seat with our 2026 Home Stadium Range, from TVs and Laser TVs that bring the action to life to Hisense refrigeration and AC that keep your match day cool, fresh and comfortable. Your Home Stadium Starts Here. Discover the FIFA Collection👉 bit.ly/3PXWkBv Available at selected retailers. #HisenseZA #FIFAWorldCup Ts&Cs apply

@kjviv Hi @kjviv, Thank you for bringing this to our attention, one of our service agent will give you a call today. ~MV

@HisenseSA I have a ticket (Ticket: 2563211) with you but nobody is getting back to me, please urgently advise.

Laser fam, let’s gather it’s your moment to shine!📷📷 If you own a #Hisense Laser Projector we want to see how you’ve transformed your space using that pure 4K laser brilliance. Enter the #HisenseLaserProjectorChallenge and you could WIN a Hisense projector floor stand worth R1500 📽️ Share a 30–60 sec video or a picture of your C1 / M2 PRO / C2 Ultra projector in action, tag @HisenseZA use #HisenseLaserProjectorChallenge Let the setups roll! #HisenseLaserProjector #HisenseZA #C1 #C2Ultra #M2PRO

Bring restaurant-quality results into your home kitchen. The Hisense HBO601603 Built-In Oven combines sleek design with consistent, even cooking so every dish looks and tastes incredible. From weeknight dinners to weekend feasts, this is your new secret ingredient. Upgrade your kitchen today. Click to shop now. bit.ly/4r8EhGn #HisenseHeartOfTheHome #Quality #CookWithConfidence #KitchenUpgrade #HomeChef #HisenseSA #Tech

@AndiswaN11450 Hi There! we've responded to you via DM's, please check.

@HisenseSA I will be waiting from you

I bought a fridge for R13,999 in December 2025. In less than 4 months, it stopped working. Now my food has rotted, and I’ve lost even more money trying to deal with this. I lost my original slip, but Game Stores in Mthatha (EC) assisted me by reprinting proof of purchase. Despite this, Hisense is refusing to help me, saying they will not accept anything except the original slip. So what now? I must just accept losing over R14,000, plus spoiled food and transport costs; all because of a piece of paper? This is unacceptable and unfair. The product is clearly faulty, and I have proof of purchase, yet I am being ignored. @HisenseSA @HisenseGlobal @Game_Stores @NCC_RSA @CGSO_SA National Consumer Commission Consumer Goods and Services Ombud Media, please take note: @carteblanchetv @eNCA @News24 Consumers cannot be treated like this. A reprinted slip is valid proof. Companies must take responsibility for faulty products. #ConsumerRightsSA #BadService #Hisense

@AndiswaN11450 Hi Andiswa, no worries, as er our conversation yesterday, your unit is booked in for repairs.

@HisenseSA I am unable to access you DM

@umhlangaan Hi There! Our spares team has responded, kindly check.

@HisenseSA Still nothing Respond when ? @HisenseSA

@HisenseSA still no response after 2 incorrect part deliveries Terrible service & lack of response Ticket 2530560

Wait… hold on. We just heard some very disturbing news 👀 You yes, you, bestie, rumour has it you don’t have a Hisense HS3100 Soundbar? The horror. The disbelief. But don’t worry, because you know we never claim to be the plug unless we can back it up. Meet the Hisense HS3100 Soundbar, delivering 480W max audio power, True 3.1 Multi-Channel sound, and immersive audio with Dolby Digital Plus & DTS Virtual: X. Translation? Your movies hit harder. Your music sounds richer. And the bass finally shows up at the party. Bestie… It’s time for the upgrade. 👉 Shop now: bit.ly/3G4HNzf #HisenseZA #HS3100 #HisenseAudio #Quality #SoundbarUpgrade #HomeCinema #BetterSound #TurnUpTheVolume #Tech

@AndiswaN11450 Hi @AndiswaN11450, Please note that in order for us to track the emails from the store we require an email ticket number or a job number so we can assist you. We are unable to manually check on our side without you providing the required reference number. ~MV

@RamashileTT @HisenseSA @Game_Stores Game Stores in EC has already given them all that information I even sent the my bank statement @HisenseSA is just flatly refusing to cooperate

Aowa mara @HisenseSA @Game_Stores do better. This is a matter you can track from your side on your systems, if she can give you the date of purchase and amount surely it becomes easy to access the slip...?

@AndiswaN11450 Hi @AndiswaN11450, You can respond here with the reference number, and we will contact you directly. ~MV

Formal Complaint Defective Product and Refusal of Warranty Service (Hisense SA / Game) ​To the Office of the @Ombudsman, ​I am writing to lodge a formal complaint against @HisenseSA regarding a defective refrigerator purchased at Game in December 2025 for R13,999.00. ​The Matter: In December 2025, I purchased a Hisense refrigerator. The unit has now stopped working entirely, less than six months after purchase. Under Section 56 of the Consumer Protection Act (CPA), I am entitled to an implied warranty of quality, which allows for a repair, replacement, or refund for defective goods within the first six months. ​The Dispute: I unfortunately lost the original thermal receipt. However, the retailer (Game) was helpful enough to provide me with a system-generated reprint/duplicate tax invoice to verify the transaction. Despite this official proof of purchase, Hisense is refusing to cooperate or honor the warranty because I do not have the "original" slip. ​My Grievance: ​Validity of Proof: A reprint from the retailer’s system is a legal and valid proof of purchase. Hisense’s refusal to accept it is an unreasonable barrier to my consumer rights. ​Financial Loss: I am currently sitting with a faulty product worth R14,000. It is unreasonable to expect a high-end appliance to fail within months, and even more so for a manufacturer to evade responsibility based on a technicality regarding the paper receipt. ​Lack of Transparency: There was no clear specification regarding an "expected lifespan" that would justify such a total failure so early in the product's life. ​Resolution Required: I request that the CGSO intervene to ensure Hisense South Africa: ​Accepts the reprinted tax invoice as valid proof of purchase. ​Dispatches a technician to assess the unit and provides a repair or replacement as per my rights under the CPA. ​I look forward to your urgent assistance in this matter. ​Sincerely, Fighter

@AndiswaN11450 Hi @AndiswaN11450, Kindly DM us with a reference number so we may follow up on your behalf. ~MV

🐐🎬 The GOAT movie is officially lighting up cinemas, and the hype is real! Have you seen it yet? #GOATMovie is delivering unforgettable big-screen action, laughs, and adventure, making it the must-watch family movie event of 2026. And here’s the best part… there’s still time to WIN. As our campaign comes to an end, Hisense is giving you one last chance to be part of the GOAT moment. Purchase any participating Hisense product, and you could WIN double tickets to see the GOAT movie at a cinema near you 🎟️✨ But hurry, entries close soon, and this GOAT-worthy opportunity won’t be around for much longer. Don’t miss out. Buy now before the campaign wraps up! T&Cs apply. See #GOATMovie exclusively In Cinemas Now. @SonyPicturesSA Visit the Hisense Brand Store it's so good you need to experience it yourself. bit.ly/4kk8HTN #HisenseZA #HisenseSA #InCinemas #quality #technology #NowInCinemas #GOATMOVIE