Moatfield Surgery

We've been busy... 📽️ Moatfield Surgery Proudly Presents Group Clinics! We have been running #groupclinics since 2017 and are so excited to share this video with you! @GCAssoc @ELCworks @louisebrady17 @NHSjwestwood @bevbostock youtube.com/watch?v=WGY_Be…

We are experiencing technical difficulties today impacting our Clinical System. This means we are currently unable to access medical records, including booking appointments and issuing prescriptions. We are working with our provider to resolve these issues as soon as possible.

If there is a local outbreak of Meningitis we would follow specific advice from UKHSA Health Protection Teams. Children are offered a Meningitis ACWY (MenACWY) vaccine at school in year 9.

Under the NHS immunisation schedule we vaccinate babies against meningitis B from 8 weeks up to their 2nd birthday, we are unable to vaccinate outside this schedule. Please see the Meningitis symptoms to look out for below.

In the meantime, we have a workaround in place. Thank you again for your patience and understanding!

📢 Update 16.00 10/03/26 📢 Our network issues have resolved, so access to our clinical system is restored for all staff. Our telephone issues are ongoing. A fix implemented at lunchtime unfortunately did not resolve the issue and we are awaiting an engineer visit in the morning.

We are working with the providers to resolve the issue as soon as possible. Thank you for you patience.

****Telephone and Network Issues**** We are experiencing some issues with our phone provider and network which is preventing calls from reaching the practice. Network issues mean that some members of staff are unable to access patient records while the network is down.

Why do receptionists ask for information about my problem? Not all medical problems need to be dealt with by a GP. We have a fantastic team of Nurses and Allied Health Professionals, such as... - Pharmacist - Mental Health Practitioners - Psychotherapist

It's #internationalwomensday Today, we celebrate the strength, resilience, and achievements of women everywhere, honoring their contributions that continue to inspire and empower us all. Please see our women's health page for information: moatfield.co.uk/women-s-health

When you have a procedure in the Surgery you should be asked if you want a chaperone. A Chaperone is there to keep you safe and support you during your appointment. If you would like a chaperone for your appointment and have not been offered one, please ask your clinician.

March is #EndometriosisAwarenessMonth! Endometriosis affects around 190 million women and girls globally. Despite progress, the exact causes remain unknown. For more information please visit: endometriosis-uk.org/endometriosis-…

We have a new noticeboard in our courtyard waiting area with various resources for parents. You can also find and download helpful resources on our website: moatfield.co.uk/paternity-mate…

Vaccination is the best way to protect you, your child, and those around you from serious and potentially deadly diseases. So please check that your child's vaccines are up to date. shorturl.at/dR4Ss #imms" target="_blank" rel="nofollow noopener">moatfield.co.uk/children#imms

Our 2025 in Numbers highlights the work carried out, from GP appointments, documents processed to group clinics delivered, every team plays a vital role in keeping the surgery running.

It's #InternationalEpilepsyDay! Epilepsy is a common neurological condition that can be managed with proper treatment and support. Raising awareness is key to breaking myths, reducing discrimination, and showing solidarity with those who live with it every day.

Brave the big talk this #TimeToTalkDay. Opening up about our mental health can be the first step towards getting help. If you or someone you care about needs support, visit mind.org.uk/TimeToTalkDay Or visit our mental health page -moatfield.co.uk/mental-health

We have a list of patients that we believe are affected, but if you have incorrectly received an “Out of Area” letter, please get in touch with the practice. Thank you for your patience as we look to resolve this issue as quickly as possible.

📣We are aware of a batch of “Out Of Area” letters that have been incorrectly sent to a group of patients📣 Please be assured we are working with PCSE (Primary Care Support England) to investigate the cause and resolve the issue.

Its #childrensmentalhealthweek! The theme this year is 'know yourself, grow yourself'. This theme is about empowering young people to embrace self-awareness and explore what it means to them so they can build resilience, grow and develop. childrensmentalhealthweek.org.uk/about/

Thinking about healthier lunches for you or your family? Better Health offers a variety of simple, nutritious lunchbox recipes. Follow the link to find out more. nhs.uk/healthier-fami…