NLK

Dear @HP @HPSupport : You’re taking monthly payments for Instant Ink but not sending ink, and your chatbot blocks access to human support during your own opening hours. This is broken by design. Subscription ID: 5244044446

I pay monthly for HP Instant Ink. HP failed to send replacement cartridges, claiming they “can’t connect” to my printer (online and working). Customer service traps you in an automated loop. No support. No ink. Money taken. Subscription ID: 5244044446, @HP , @HPSupport , @WhichUK

@revolutsupport An hour ago you said 12 minutes for customer service to call me. I was tricked by a fraudster who emptied my bank account. I told Revolut immediately. You dispute my report of this fraud. Please call me to resolve this.

@NoContextBrits On the left is a Victorian terraced house. The room pictured is on the ground floor. On the right there are no bay windows. Someone is trying to tent a flat that doesn’t exist?

If you know, you know.

@simon_schama I took the film’s message to be the opposite of self-indulgent - that the only reason to struggle at life and get better at things is to better help others.

I guess it must be me but having finally caught up with Everything Unfortunately All the Time Nowhere seems to me an appalling self indulgent dull and puerile mess - and I suppose will win all the Oscars

@jeremydeller Thank you Jeremy. You’re just the best. I did my PhD on this. It meant so much to me growing up in Blackpool and attending Blackburn warehouse parties that when I saw J18 in the city I saw the same thing. So I linked the two.

My film about rave and all that is off the iplayer but is on youtube until the apocalypse m.youtube.com/watch?v=Thr8PU…

@viditnanda @EPFL_en Yeah. The blackboards are better.

Farewell, Lausanne. The only thing I'll miss more than the view is the majestic blackboard setup @EPFL_en

@Jemima_Khan There’s no word in the English language for a parent that loses a child. There is one for a child that loses both parents.

A heartening discovery in the saddest week: UK funeral directors don’t charge for children’s funerals. It’s a long- standing tradition. “They have endured enough by the time they come to our door.” Thank you, Philip at J H Kenyon for your time, care & kindness. 🙏🏼

@samatlounge Sam, could you add me so that I can DM you. 😘

@nature @HerveElettro Ice on my bedroom window one morning.

A thin layer of ice crystals turns into a maze of microscopic water channels when heated by near-infrared light #ResearchHighlight go.nature.com/2U81Xze

Interesting fact I learned this week at a winter school in Geilo, Norway. The school has a long tradition and the term "soft matter" was first introduced there ("soft condensed matter" at the time) by people like P. G. de Gennes. Also a great place to enjoy snow.

When we hear the word ‘technology’ in relation to the irish border think this instead...

@iWantZone Please confirm the two RC transformers I ordered #40089/40088 will be delivered by Friday. No info, other than a receipt received yet.

#BBCelection Why are you giving him air time? GET HIM OFF.

The most agonizing part of the crucifixion was that Jesus couldn't look at his phone.

Artist creates world's largest GPS drawing for Halloween #item-attachment_4928037" target="_blank" rel="nofollow noopener">metro.co.uk/2014/10/30/art… via @MetroUK

@RobPennWildwood what's the name of John Lloyd's ash turning factory? I'd like to get in touch. Beautiful program Rob. Thank you. Nx

A beautiful free font that gives me a chance to experiment first. If we use it then we pay for it. Perfect. cassannet.net

@linotypefilm ...please, please organise another screening in London. It's SOLD OUT!