Rocket League Help

Starting today, @RL_Support is no longer active. If you require assistance on @RocketLeague or @RLSideswipe be sure to follow or mention @RL_Status for support! See you there! 👋

@HimselfRum4506 Hey there, sorry to hear about your account, please send us a request from here: epicgames.com/help/en-US/con…. Once we get it, we'll be glad to help you. Take care!

@EpicGames @FortniteGame @RocketLeague Hello, I played rocket league sideswipe last night and when i woke up id wait to see my epic games account Hacked and deleted. Can anyone help me. This pisses me off when someone in the world just has to piss people off they dont even know.

@Toxic_Pik0 Hey there, you can change your casual, competitive, tournament, and private match region in-game as explained here: epicgames.com/help/en-US/c-C…. Based on the screenshots and video, it seems you were in US-West region. On what platform do you play?

Need help with Rocket League? You can talk with us here,or on support.rocketleague.com!

@simps13498 Hey Mason, please try using a different item instead of the Stella wheels and let us know if it works. We have received similar reports and they tend to involve those wheels, in some occasions it may be a connection issue, if so try checking this article: epicgames.com/help/en-US/c-C….

@RL_Support How do I fix this ?!!

@GhostlyRemnant Hey there, sorry to hear you didn't get the metaverse achievement. Are you able to share a video or some screenshots with us? We would like to take a better look. Feel free to reply over DM if you prefer to.

@RL_Support I only have one achievement left to get on Xbox which is the metaverse achievement. I’ve tried using the halo topper and played the one map of starbase arc that remains which is the Arctagon and have won with the topper but it didn’t give me the achievement. Any tips?

@Nikolayfr15 Hey there, let us take a look, can you share a screenshot of your quest?

⚠️ Season 15 Rush has arrived! Jump in, tier up your Rocket Pass, and compete to earn Competitive Rewards for Season 15. rl.gg/s15-rush

@EstebanRenner Hey there, if you're experiencing this issues on a Nintendo Switch, please try following the suggestions from this article as it may help: epicgames.com/help/en-US/c-C…. If the issue continues, let us know some extra details like your platform to offer further help.

@MemleketliOnur Hey there, if you are experiencing freezing issues, please try following the suggestions from this article as it could help you with the freezing issues: epicgames.com/help/en-US/c-C…. Let us know how it goes and if the issue continues to offer further help. Take care!

@fortnitegoths Hey! If you recently unlinked any platforms, please double-check to make sure that no platforms were unlinked with Items, or progress in Rocket League. If that is the case, please relink the platform and set it as primary: epicgames.com/help/en-US/c-C…. Please let us know how it goes!

@RedFloof Hey there. Thank you for reporting these crashes when you try to spectate a match. If you have not already, please check here for some troubleshooting: epicgames.com/help/en-US/c-C…. If this does not help, let us know.

@RL_Support I was told to contact you from epic support, currently on the Steam version of Rocket League, the game instantly crashes upon attempting to spectate the game - I have videos and the .dmp files but was told to handle this through Twitter :)

@xIuis360 Hello there. To further investigate the missing credits and how to assist, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.

Hello! @RL_Support I have a problem yesterday I got the rocket pass, I am level 86 so I should have 800 credits in my account. But this is not so and I only have 700 credits, please can you help me in this. I am attaching proofs from my account ID in Epic Games: ChupeteZz

@loki_xiv_ Hello there. Thank you for this report about lag that you have faced recently in game. Please try the following troubleshooting steps found here for you specific platform: bit.ly/3Pf3ETd. Let us know if this helps or if you need any further assistance.

@RocketLeague is broken. I’ll have a game 28 ping and then 4 games in a row 240 ping

@Saltr0y Hello there. Thank you for all the troubleshooting you have tried already. To further investigate these crashes and how to assist further, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.

@RL_Support Any ideas why after every 10 games or so my game crashes when in the loading screen? Cleared cache, run as admin, used without bakkesmod etc and issue still present.

@doughboy767 Hey KJ, please try following each suggestion from this article as it may help with the crashes: epicgames.com/help/en-US/c-C…. If the issue continues to happen when spectating a private lobby, let us know!

@RL_Support For the last week, any time I click spectate in a private lobby, the game crashes fully out to desktop. Other people are having the same problem. It doesn't matter if I'm running Bakkesmod or not. I tried verifying files in Epic, but no luck. Any suggestions?

@TheBradleyHunt Hey Bradley, there's an ongoing issue with the Stella wheels when trying to use them for trade-in, we're working on it to fix it asap. If you are trying to use them for the trade-in, try using a different item form the wheels. Let us know how it goes!

@RL_Support The problem is that I AM connected and able to play the game just fine, it's literally only giving me this issue trying to initiate the trade in.

@RL_Support Trying to trade in some import items for an exotic and this is the 3rd straight day I've received this message. Any advice?

@BrockFarris7 Hey Brock, sorry to hear you have been experiencing a connection issue, please try following the suggestions from this article as it may help: epicgames.com/help/en-US/c-C…. If the issue continues, please share a screenshot of the error message with us, feel free to send it over dm.

📢 As part of ongoing efforts to improve Competitive matchmaking for everyone and prevent some forms of smurfing, we're improving how we calculate skill for the initial placement matches in Competitive for players active across multiple modes and playlists. More info: rl.gg/cr

@Luis60911439358 Hey Luis, crashes on Rocket League are mostly related to client side. To get this sorted out, you can clear your console's cache by following these steps: epicgames.com/help/en-US/c-C…

@RocketLeague good, now fix the crashes on xbox series x, I can't play for more than 15 minutes because it crashes, it is the only game that has this error and I like it a lot

@ynxxgzada @Pulse_Maktuf @amustycow @Jxsh83 @JZR @The_Pulse_Clan Hey there. Thank you for sharing this with our team here about the lag you have been facing. Please try the following troubleshooting steps found here for you specific platform: bit.ly/3Pf3ETd. Let us know if this helps or if you need any further assistance.

THE DASH GUIDE: REVISITED OUT NOW!

@thvisuals_ Hello there. To further investigate the issue with the collection code and how to assist, please send a ticket here so we can look into it: epicgames.com/help/en-US/con…. We are looking forward to hearing from you soon.

@RocketLeague @EpicGames @NintendoAmerica @PsyonixStudios my rocket league collectors edition code won’t work and gives me this error…?? what can we do to fix this? seems like a lot of people on reddit have had the same issues back from 8 years ago and still no fix