Rayner Software

@Nooomy There was an iOS issue with connection handshake, which should now be resolved. Apologies for the downtime.

@RaynerSoftware netshade stopped connecting for the past couple of days, whats the issue?

NetShade is now on Apple TV! Search it up in the tvOS App Store. #vpn #appletv

@bedbug Looks like there was a temporary issue due to server clock synchronization. Things should be back up and running now- sorry about the connection issues. Please let us know if you're still having problems.

@RaynerSoftware Issues tonight? Can't find a single working server!

NetShade VPNs should be working again in ~20 minutes. The clock on one of our servers was slightly incorrect, and this was was causing certificate validation errors.

@bedbug Looks like it had to do with the internal clock on one of the servers being 20 minutes off. This problem should be fixed now, but it may take ~20 minutes to clear out the date discrepancies.

@RaynerSoftware Are you down? Can't seem to find a single server (from the smaller than usual list). Your tracker suggests otherwise, but exeprience says yes.

Currently seeing VPN connections in NetShade hanging on open. Investigating.

@bedbug Yes, I can confirm VPN hangs on connection. Investigating now.

If NetShade for Mac has been down for you, please update to the latest version, 8.5.1. "Check for updates…" under the NetShade menu. New certificate chain in place.

Firespot was sending too many notifications over the past 24 hours or so. Had to do with the new Canada fires. It's been fixed now. firespotapp.com

A quick dive into the fundamentals of how encryption and VPNs work. ~4 min read: raynersw.com/netshade/how-v…

A quick dive into the fundamentals of encryption and VPNs. ~4 min read: raynersw.com/netshade/how-v…

@dannysbowers At the bottom of this page, you'll see the server status. This lists all our servers, and the countries in which they're located. raynersw.com/netshade

@RaynerSoftware hello, are you able to let me see a list of the countries where you@have servers for use by your subscribers please?

The NetShade iOS issue is now fixed. Switched all our server certificates from LetsEncrypt to ZeroSSL. (It wasn't really LetsEncrypt's fault, but we had to change to get back up and running ASAP.)

NetShade VPN on iOS is not connecting, due to: letsencrypt.org/docs/dst-root-… Looks like there's a bug in iOS. I've filed a bug report with Apple, but in the meantime I will work to switch all our server certs to something other than Let's Encrypt, to get it working again. Update soon.

Firespot has been crashing and/or not loading fires for the past hour or so. Server issue. Fixing ASAP- should be back online within 1-2 hours.

For those of you who (like me) live in fire country, here's a must-have app: firespotapp.com

@snkhan You should be able to, though this isn’t something we’ve tested. Is your pihole on your regular NAT LAN? The NAT addresses should be routed normally when Hop is on.

@RaynerSoftware Many thanks! When I use Hop, can I also route DNS queries through my home Pi-hole?

@RaynerSoftware Hi there, just wanted to check whether this deal for lifetime Hop access is real and approved by you? macheist.com/sales/hop-vpn-…

@bedbug I will look at the free servers and see if something’s not right- they were working well for me before. The subscription will include Mac access when it becomes available.

@RaynerSoftware Thank you - missed that. I’m hoping Premium proves more successful than free - I’m having to switch back to auto far too often. Does buying the lifetime access include Mac (when introduced), or is it iOS only?

@RaynerSoftware Guys, have you considered a free trial of the premium DNS service? I ask, as my experience of the free service is spotty at best - making it kind of hard to subscribe!