Senior Help Team

@MonaH1010 We are terribly sorry to hear about your experience.Kindly provide your following details and the details via DM for swift action ✅ Full name: ✅Contact number: ✅Email address: Thank you 🌹

I had to pay £45 or I wouldn’t be allowed on the flight. She never mentioned this fee earlier. The manager backed her up and spoke to me in a very rude tone. The whole experience made me feel like they were hoping I’d miss my flight. I do not recommend flying with @wizzair

@MonaH1010 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@wizzair Terrible Customer Service I was charged £45 for airport check-in after being unable to check in online. I arrived 30 minutes before the airport check-in was even open, and when I returned exactly 30 minutes later, the flight attendant told me I had to pay £45

@caroline19237 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹 @caroline19237

@wizzair I’m trying to register an account, I’ve email verified multiple times but keeps saying verify so I can’t log in. Live chat not working. How can I get logged in to purchase

@caroline19237 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@wizzair I’m trying to register an account, I’ve email verified multiple times but keeps saying verify so I can’t log in. Live chat not working. How can I get logged in to purchase

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@JHR17 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@JHR17 We are terribly sorry to hear about your experience.Kindly provide your following details via DM for swift action ✅ Full name: ✅Contact number: ✅Email address: Thank you 🌹

If you have any form of disability at all - never fly with @wizzair as they have zero interest in your requirements and hide behind blanket ‘company policies’ that do not assist you in the slightest. Worst airline for special assistance. Avoid at all costs.

@gin_oakley Thank you for contacting our Customer Service. We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number. Thank you 🌹

@gin_oakley Hi Gin,Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@wizzair it is mission impossible to reach your customer service. Please cancel my flight FPLH5E and make a claim for refund through my trip cancellation policy. And dont tell me it sits with 3rd party. How difficult it can be to cancel my flight? Useless Wizzair.

@2_Almudena_2 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹 @2_Almudena_2

@wizzair Hay manera de hablar con alguien???ni agentes , ni chat de Amelia ni teléfono disponible por ser sábado, y los que viajamos mañana que? Además de habernos cambiado el horario del viaje 250 veces en un mes 🙃

@mobiusb2 @Spikebmth Kindly provide your following details via DM please ✅ Full name: ✅Contact number: ✅Email address: Thank you 🌹

@SeniorHelpTm @Spikebmth ! Good I mentioned it on here ! 🤣

@wizzair my flight is cancelled ? Trying to rebook? Need to change inward flight also? Can you help ?

@mobiusb2 Kindly provide your following details via DM please ✅ Full name: ✅Contact number: ✅Email address: Emily - Customer Support.

@gasan085 Kindly provide your following details via DM please ✅ Full name: ✅Contact number: ✅Email address: Thank you🌹.

@gasan085 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

My bank has confirmed multiple times: no transfer was ever received. What concerns me most: @wizzair still hasn’t provided any official proof of payment (date, amount, reference number, destination account).

Hi everyone — if you care about passenger rights, please consider reposting so more people see this. I’ve been stuck in a 4-month EC261 compensation loop with @wizzair . My MXP→PRG flight (13/08/2023) had a ~10h delay, compensation confirmed, but still no payment.

@gasan085 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@wizzair I’m sharing this only for transparency and in the hope that no one else goes through such a long and unclear process. @wizzair

@mehool I am trying my best to help here. This is our official customer support page. Kindly provide your following details via DM please ✅ Full name: ✅Contact number: ✅Email address:

@SeniorHelpTm I have sent them to @GuestCareTm_Ps

Dear @wizzair - £44 to print a boarding pass after I had followed your instructions and *NO* response to my support calls?

@mehool Apologies that experience. Yes there is a person. Kindly follow back or send a PM with your details for further assistance. Thank you🌹

@SeniorHelpTm I have shared this with your other DMs, yet there is no response. I am wondering if these are all BOTs - is there a person anywhere??

@Malen_Shushku Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@wizzair I can’t check in as my flight says overpaid. Chat with Amelia doesn’t work. Need this resolved asap