Thunder Lotus Support

Friends, please check out our fresh new dedicated SUPPORT PAGE for the most up to date information on known issues for #Spiritfarer! There's even a handy support form there, if your issue isn't listed! 👉thunderlotusgames.com/support/ Thanks for your ongoing patience and understanding!

We just published a new Patch to both #Sundered and #Jotun, but to do so, we needed to update the game's Unity version. This resulted in a sizeable update for everyone. Super sorry for the inconvenience! Patch Notes 👇🏻 thunderlotusgames.com/support/patch-… thunderlotusgames.com/support/patch-…

We just published a #Spiritfarer itch.io patch for Linux to fix an issue that stopped the build from booting properly. Click here to read other patch notes 👉🏻 thunderlotusgames.com/support/patch-…

Please note that we're going away on vacation! If you encounter an issue, please refer to our database: thunderlotusgames.com/support/spirit… Otherwise, we'll be back in early January to help! Enjoy your holidays! 🎄

Small update to #Spiritfarer on #NintendoSwitch We fixed an issue with the framerate that would cause it to oscillate drastically. The frame rate is now locked at 30. Click here to read the patch notes 👉🏻 thunderlotusgames.com/support/spirit…

@Arvetis2 Hello! Can you tell us if the ship was moving or still when it happened, and if you cancel and try again, does it work properly?

@TLGsupport I don't know if you're still supporting this, but this is happening to me. It's happening in both Field and Garden, on Qwerty keyboard, in English.

We're currently investigating an issue in #Spiritfarer regarding notes not appearing/disappearing during the Guitar minigame. If you encounter this issue, please read through this thread and answer the following questions!

The studio is going on its annual two week summer vacation! If you encountered any issue with our titles, do make sure to read through our documentation for help 👉🏻 thunderlotusgames.com/support Take care and see you soon! 💛

We just published a small bugfix update to #Spiritfarer on #Steam #Epic and #GoG for Windows. Note that Linux / OSX will come at a later date. Click here to read the patch notes 👉🏻 thunderlotusgames.com/support/spirit…

We're currently investigating an issue in #Spiritfarer where players aren't able to exit the Blueprint Station (build/edit/improve modes). If you encounter this issue, please read the following article and let us know what happened 👉🏻 thunderlotusgames.com/support/spirit…

It came to our attention that #Spiritfarer has some issues launching properly on #SteamDeck We're investigating the issue with Valve, sorry for the inconvenience!

We just published a large bugfix update to #Spiritfarer on #Stadia #NintendoSwitch #PS4 and #XboxGamePass. Click here to read the full patch notes 👉🏻 thunderlotusgames.com/support/spirit…

@ErwanBurlot @ErwanBurlot Hello, thanks for reaching out! Astrid's quest should trigger 7 in-game days after Giovanni's arrival. Try waiting a bit longer in game to see. If it still isn't triggering after that, please contact us at our support site with your save for more help!

Small hotfix to #Spiritfarer was issued to #Steam #GoG #Epic and #Itch to fix a handful of issues, most notably an issue with Alice's "On Shoop, Two Sheep" quest key item disappearing. Click here to read the full patch notes 👉🏻 thunderlotusgames.com/support/spirit…

The issue has been fixed and resolved. A patch has been issued! If it still doesn't work on your end: please select "Verify Integrity of Game Files" in Spiritfarer's Properties!

@francesca_boaro Thank you! We received them. We are actively looking to fix this issue and push this as soon is possible. Thank you for your patience!

We just published a large bugfix update to #Steam #GoG and #Epic for #Spiritfarer. Click here to read the patch notes 👉 thunderlotusgames.com/support/spirit…

@sharkyau Hello! Elena can be a bit tricky to get ecstatic. If you haven't already, try repeating some of her challenges! She should get a mood boost when you complete them.

Spiritfarer: Farewell Edition is currently unable to run on MacOS computers with Silicon processors. We're currently working on a fix, sorry for the inconvenience!

@francesca_boaro @francesca_boaro Follow this link in order to see howhttps://blog.theknightsofunity.com/accessing-unity-game-logs/#:~:text=For%20the%20Mac%20standalone%20situation,in%20the%20Finder%20by%20default.

@francesca_boaro @francesca_boaro Okay, can you send us your player.log and player-prev to support@thunderlotusgames.com please?