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ARS Confessions
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ARS Confessions
@TexpertProbs
Dealer of ambiguity and ✨🍎fruit 🍏✨. Why write a book when you can write passive aggressive tweets? 📥 Have questions? Send me a DM
Cupertino, CA شامل ہوئے Ekim 2019
72 فالونگ1.2K فالوورز
ARS Confessions ری ٹویٹ کیا
ARS Confessions ری ٹویٹ کیا

ARS Confessions ری ٹویٹ کیا
ARS Confessions ری ٹویٹ کیا
ARS Confessions ری ٹویٹ کیا
ARS Confessions ری ٹویٹ کیا

@SlimboJankins @4pple21361367 @nate_sinnott1 @productbone Nobody is discounting that PZ requires effort. The point is that GB requires a larger set of skills and has challenges that require more effort, while being a lateral pay scale.
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@SlimboJankins @4pple21361367 @nate_sinnott1 @productbone However, it’s easier to talk about AppleCare when a customer is happy and making a new purchase than when their stuff is broken and the alternative is to pay hundreds of dollars, while not being able to retrieve their data, etc. GB has to do the appt AND sell products/services
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@SlimboJankins @4pple21361367 @nate_sinnott1 @productbone Also, Apple products sell themselves. The only people actively actually earning large sales are the business team. And even then, they got the intros from customers who intentionally came into an Apple Store. Commission here would be like commission at Starbucks.
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@SlimboJankins @4pple21361367 @nate_sinnott1 @productbone Capturing a serial number, asking if they know their Apple ID, and writing basic descriptions is NOT the same cross functional work. The only people who think PZ and GB are equal are people who are in PZ. As someone who’s done both, they most definitely are not.
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@creativeproZAC Even years ago, my store had some managers that would manually manage the queue off the books using the notes app and would manually handoff customers to specialists 👀
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