Ask Spectrum

@MarkCampbell213 I apologize for the issues you're experiencing with our internet service. We're happy to look into things for you. Can you please send us a DM to get started? -RT

Today is the last straw! I've had a loyal relationship with @Spectrum for internet for over a decade, but lately, the internet drops on a daily basis. It went out around 4:30 pm. It's now 9:35pm. Spectrum internet is no longer reliable, and I can't get my work done! I'm out!!!

@DARTH_REAPER66 I apologize for the internet issues. If there's anything we can help with, please send us a DM and we're happy to help! -RT

Getting sick of the constant issues and lag with my internet connection damn it spectrum

@mallega88 Thank you for reaching out. I'm sorry our internet and cable are currently out. We can check this for you. Feel free to send us a DM at any time to begin. MD

@Ask_Spectrum Hello is there my internet doesn’t work and the cable tv is there a outage in Cleveland Ohio ?

@ReederJason I apologize that our services aren't working properly for you. We're happy to look into things for you. Can you please send us a DM to get started? -RT

@Ask_Spectrum y’all be struggling down here in SC?

@MAGALaura818 I understand your frustration. If we can be of assistance please feel free to reach out to us directly in a private message. ^AS

@Ask_Spectrum Last time I reached out to you in a private message you told me to f off and wait. So no.

Are you kidding me @GetSpectrum

@SnoriousBIG Hello. I am sorry to hear of your poor experience. If we can be of assistance please feel free to reach out to us directly in a private message. ^AS

Never recommending @Ask_Spectrum for any service. Had to listen to some retention rep for 20 minutes bully and annoy me with his lame sales pitch, when I already transferred my internet to another provider. I’m glad to be done with them.

@FindZoltak Hello. I am sorry to hear you are having an extended connectivity issue with our internet services. I can look into that for you. Can you please reach out to us directly in a private message? ^AS

Gotta love @GetSpectrum

@ChaosGameGroup Hello. I am sorry to hear you are having an ongoing issue with our phone services. I can look into that for you. Can you please reach out to us directly in a private message? ^AS

@Ask_Spectrum is the worst fkin company ever. Said I could port a number away cause of court paper work and being a victim of domestic violence, fucktrum later said that was an error and I owed full on the phone in ~30 days, lost a number I've had ~16 years, Fuck You Spectrum.

@MikeBazzoli Hello, we apologize for our services being down due to this local power outage. If you would like further assistance with any concerns, we are available through DM at anytime. -BD

We're very sorry for the longer than expected wait times at the retail store. But we'd be more than happy to send out a prepaid return shipping label to return the equipment to us at no charge. Also, we have an exclusive deal with UPS so our customers can return any Spectrum equipment to a UPS drop off location, also at no charge. Please send us over a private message if you would like to know more. CB

@Ask_Spectrum Drove to the nearest Spectrum store to return a modem since we had poor service. Was told I needed to sign in, there are about ten other angry people ahead of me. The only thing slower than your internet is your customer service. Disgraceful.

@AaronCo97894820 Hello, we apologize for any speed issues you are having. Please send us a DM in order to gather your account information to take a look. CP

@Ask_Spectrum Who do I have to talk to to have someone actually try to resolve my internet problem? Multiple outages daily. Every time they investigate the issue they start from scratch, then leave going "well i dunno" and then no follow up. 3 months of this. They wont escalate

@huntxrd1 Hello there. I'm sorry to hear about your frustrations with our service. I know a good connection is vital for streaming. Please send us a DM so I can look into this further. RR

thanks to the most worthless, useless ISP @GetSpectrum i probably won’t be able to stream tonight or make/upload tomorrows video. love it.

@KenBarrows Hello. I am sorry to hear you are recurring channel issue with our video services. I can look into that for you. Can you please reach out to us directly in a private message? ^AS

@Ask_Spectrum I’m tired of dealing with you people, it happens about once a week, audio cuts off, video freezing, but only on Foxnews, I check other channels. It’s almost like it’s on purpose.

@Ask_Spectrum so why is it only Foxnews has glitches?

@thestorkster Hi there, we apologize again for any unforeseen delays and we are here to assist with any clarifying information where available. Please send us over a private message. CB

@Ask_Spectrum Great Job

@maaarrah Hello there. I'm sorry to hear about your frustrations with our service. I know how vital it can be to have a stable internet connection. Please send us a DM so we can look into your concerns. RR

spectrum is the worse internet service ever! shit worse than starlink

@redsunxviii Hello, I'm just following up to see if you still needed assistance. You can also find additional assistance or provide further feedback by reaching out to us using our community forums community.spectrum.net as well as through Reddit at reddit.com/r/Spectrum_Off…. -TZ

i’m genuinely tweaking out. my wifi wasn’t working and wouldn’t load shit, now the data wouldn’t load shit. pick a fucking struggle spectrum PLEASE

@itsmenson I understand your frustration. If you need further assistance, please feel free to reach out to me directly in a private message. ^AS

@GetSpectrum #SpectrumSucks #unreliable

@itsmenson Hello. I am sorry to hear you are having an ongoing speed issue with our internet services. I can look into that for you. Can you please reach out to us directly in a private message? ^AS

@nullnull91 Hello, sorry for any issues you are having. We can review your account if you would like, please DM us directly. JH

why is all my internet lagging. T-Mobile and Spectrum at home it’s on some dial up speeds -.-