Telecel Ghana Customer Care
188.4K posts

Telecel Ghana Customer Care
@asktelecelgh_
Welcome to Telecel Ghana Customer Care. Monday to Sunday ( 24 Hours). #HappyToHelp
Accra, Ghana شامل ہوئے Temmuz 2013
4.8K فالونگ19.5K فالوورز

@TelecelGhana @LaliXLola1 Why are you people making life difficult for us @telecelghana? 😭😭 I can’t use my data for good 5 minutes without experiencing breakages
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Lali and Lola’s Crox It Out is more than a song. It is a powerful movement that uses music as a tool for awareness and impact. This piece explores the story behind the record, its message, and how it earned the Music for Good Award at the 27th Telecel Ghana Music Awards (TGMA).
Through storytelling, personal experiences, and meaningful conversations, Crox It Out demonstrates how music can go beyond entertainment to spark dialogue around breast cancer awareness and social change in Ghana.
Click the link to watch the full video-youtu.be/ANkbDFvoMHc

YouTube
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@am_thanos Hello @am_thanos, I'd be pleased to quickly assist you. Kindly share your contact number via DM for checks and assistance. Thank you, Delight.
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@asktelecelgh_ I'm currently at dvla haatso/narhma. And for some days now your network is just messing up. I have data and can't use it
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@am_thanos Hello @am_thanos, I am glad to assist you. Kindly share your location, GPS coordinates, landmark, the affected number, alternative number and phone type via DM for further assistance. Thank you. Alberta. twitter.com/messages/compo….
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@TelecelGhana Your network is very very bad. Pls work on it. I have data and can't do anything with it😏
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@SmimmyD Hello @SmimmyD, I am glad to assist you. Kindly share your location, GPS coordinates, landmark, the affected number, alternative number and phone type via DM for further assistance. Thank you. Alberta. twitter.com/messages/compo….
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@TelecelGhana It’s about time we held a serious demonstration against these people @gyaigyimii , you squad for really help the voiceless cos Telecel has been shit for years. Edey make we dey lose plenty deals, bet sef we no fit cash out on time. Terrible service
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@AbeikuLytle Hello @AbeikuLytle, I am glad to assist you. Please share your Telecel number via DM for assistance. Thank you. Alberta. twitter.com/messages/compo….
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This is frustrating. I’ve come to your retail shop at Junction Mall two straight days now to covert to eSIM and they tell me the eSIM system is not working. Do you really want to retain users? Because I’d have ported to MTN if I didn’t have 200GB left on my package @TelecelGhana
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@real_khiara0 Hello @real_khiara0, I am glad to assist. Please share your contact number via DM for further assistance. Thank you. Alberta. twitter.com/messages/compo….
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@TelecelGhana Cants share via DM due to this. But can something be don done about the replacement network today please. Before 12 please

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@itsellagoodman Greetings, @itsellagoodman, I’ll be happy to turn your experience around and get this sorted for you. Kindly assist me with your number via DM for investigations and further assistance Thank you. Albert. i.ki.show/47822839F3
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@itsellagoodman Hello @itsellagoodman, I’m ready to look into the issue you have with the network. Please share your number, Location, GPS coordinates with me via Direct Message for assistance. Thank You. Agyeiwaa.
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@MrAbAkOnesimus Hello @MrAbAkOnesimus, thank you for contacting Telecel. Kindly share your number along with the specific details of your challenge via DM so I can carry out the necessary checks and provide assistance. Standing by. Abigail.
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@TelecelGhana
Please I need clarification on why I tried buying airtime from telecel cash to MTN number and I got a message that the transaction couldn't go through but later deducted the money from my acc. As I am speaking..I can't even trace it's whereabout.
Sawia, Ghana 🇬🇭 English

@Abakwam Hello @Abakwam, thank you for getting in touch with us. Kindly share your number, device type, location and GPS coordination with me via DM for assistance. Thank you. Abigail.
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@asktelecelgh_ @efoMawulolo Hoh!
How do you explain the constant 30 seconds silence whilst on a call?
I don’t hear the other party for close to 30secs all the time but they hear me alright.
And it’s been like this for more than a year
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@advantpope1 Hello @advantpope1, I am glad to assist you. Kindly provide your broadband number and contact number via DM for further checks and assistance. Thank you. Sonia i.ki.show/47822839F3
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@TelecelGhana @ErnestBedi21109 pls come for your device and refund my money, or else I will sue the company
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@its_reggiegh Hello @its_reggiegh, I would like to assist you immediately. Kindly share your number, exact location and GPS coordinates via DM for assistance. Thank you. Leslie i.ki.show/47822839F3
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@its_reggiegh Hello @its_reggiegh, thank you for getting in touch with us. Kindly share your number , the exact location and the GPS coordinates with me via DM for assistance. Thank you. Vida
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@post_nobill Hello @post_nobill, I would like to assist you immediately. Kindly share your number, exact location and GPS coordinates via DM for assistance. Thank you. Leslie i.ki.show/47822839F3
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@Nelson_M_Nass Hello @Nelson_M_Nass, I would like to assist you immediately. Kindly share your number, exact location and GPS coordinates via DM for assistance. Thank you. Sonia i.ki.show/47822839F3
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@TelecelGhana Worry-free when we’re facing network issues every day
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@kandy_spyrogh Hello @kandy_spyrogh, I would like to assist you immediately. Kindly share your number, exact location and GPS coordinates via DM for assistance. Thank you. Sonia i.ki.show/47822839F3
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@TelecelGhana Work on the network. We already have phones wai 😂
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@emjay4short Hello @emjay4short, I would like to assist you immediately. Kindly share your number, exact location and GPS coordinates via DM for assistance. Thank you. Sonia i.ki.show/47822839F3
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What wrong have we, Ghanaians done to @TelecelGhana ?
You pay for data you can barely use?
Check out the time of taking this screenshot and after today, whim! Data expires

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@kkwekuu Hello @kkwekuu, I am glad to assist you. Please share details of your challenge via DM for immediate assistance. Thank you. Sonia i.ki.show/47822839F3
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